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Time To Pet Logo
Time To Pet
4.9
(236)

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Web-based software for pet sitting & dog walking businesses.

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(6)

Time To Pet Pricing, Features, Reviews and Alternatives

Time To Pet product overview

Price starts from

40

Per month

Flat Rate

What is Time To Pet?

Trusted by thousands of the world's most successful pet care companies, Time To Pet is modern pet sitting software built for you. In addition to our basic features like client & staff management, integrated scheduling & invoicing, online payments, and more - Time To Pet is complete with advanced features like mobile apps for clients and staff, GPS tracking, automatic charging, visit reports cards, and Quickbooks Integrations. Sign up for a free trial today!

Key benefits of using Time To Pet

  • Customer management - keep track of communications, add notes to client files, add vaccination information, schedule appointments and follow-ups, and more.

  • GPS mobile application - capture check-in and check-out times for visits and track routes if dog walks with GPS tracking.

  • Staff management - keep track of conversations, calculate salaries, create custom rates, use the mobile app for field workers.

  • Text messaging - send text messages which can be delivered as either an email or a text and customize which types of messages are sent to which clients.

  • Invoicing and payments - invoices are automatically created for completed jobs and can then be edited or customized with services, staff, times, and pay rate. Payments are integrated into the system by adding a payment processor.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Live Online
    Documentation
    Videos

    Time To Pet pricing information

    Value for money

    4.8

    /5

    236

    Starting from

    40

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Time To Pet features

    Functionality

    4.8

    /5

    236

    Total features

    51

    2 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Third Party Integrations
    Billing & Invoicing
    Alerts/Notifications
    Invoice Management
    Electronic Payments
    Scheduling

    Functionality contenders

    Time To Pet users reviews

    Overall Rating

    4.9

    /5

    236

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.63/10
    Rating distribution

    5

    4

    3

    2

    1

    216

    17

    3

    0

    0

    Pros
    As an employee it was so nice to have all client info easily at a glance on my phone. Super simple to keep on top of client wants and pet needs when completing services.
    My bookkeeper loves the integration and mileage tracking. While there’s room for improvement, overall it’s an excellent product for any business that offers pet services.
    People like us are excited to use this and receive the report card at the end of a session. Its great to have all the info right there.
    Cons
    Sometimes you have a simple, quick question and it is frustrating not to be able to speak with a live human.
    Some things can be a little TOO complex or hard to navigate.
    It is difficult to filter these messages in a useful way and so we found ourselves overwhelmed by volume and frequently we missed messages leading us to miss visits.

    Overall rating contenders

    JH
    AvatarImg

    Jeri H.

    Owner

    Consumer Services, self-employed

    Review source

    Overall Rating

    Excellent software for people who work with pets

    Reviewed 2 years ago

    Transcript

    Jeri: My name is Jeri. I'm the owner. And I give Time To Pet a five rating. For more information, click...

    AvatarImg
    AvatarImg

    Linda G.

    Verified reviewer

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    TIme To Pet is great! I should have signed up and started using it years ago.

    Reviewed 5 years ago
    Pros

    When I started looking at various software, I wanted the text update capability as that's what our clients really like! TTP has that and I, as the administrator, always see the updates and responses. I also really like that client's can't reach out directly to our IC's (users). Although one of the best features is how it links all scheduled services to invoices; both for client's and for users....

    Cons

    The cons of TTP may be more on my end than theirs. We were already so busy when we switched over. It took a long time to input all the data and client information. They started an Academy to help showcase and explain very important topics and features. Honestly, I just haven't had any spare time to take advantage of it. This is another reason to start using it before you are already insanely...

    Vendor response

    Thanks for the great feedback!

    BP
    AvatarImg

    Breanne P.

    Veterinary, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I’ve trialed over 30 softwares - Time to Pet is THE BEST

    Reviewed 2 years ago

    TTP is a lifesaver. It takes a couple days to get things set up the way you want them, and you’ll tweak things as you go, but once it’s set up it saves you SO MUCH TIME! As a pet sitter you are always on the go and trying to juggle all of your clients invoices and reservations, while ensuring accuracy, can be a daunting task. I’ve tried over 30 different softwares, many of them pet-sitter specific and others that aren’t. TTP is by far the most customizable, user-friendly, attractive UI.

    Pros

    TTP is already very comprehensive and includes everything you need to run your business, but they are constantly improving and adding new features throughout the year.

    Cons

    The built-in WYSIWYG editors are not great for making eye-popping emails. I’d like to see HTML/CSS capabilities in the future.

    Vendor response

    Thank you for the great review - we appreciate your support Breanne!

    AC
    AvatarImg

    Alexis C.

    Consumer Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Time To Pet changed our business for the better

    Reviewed 11 days ago

    I wouldn't have been able to hire without it. I needed to be able to KNOW for a fact that employees were at a client's home on time, not leaving, and have pictures that show both myself and the pet owners how their pets are doing. It has taken away the fear that someone could be taking advantage of this job.

    Pros

    They have thought through exactly what a pet sitting business would need to function the best--and continue to do so. I have said from the beginning that it must be a team of people who have run a pet sitting business or been a pet sitter before to intuit exactly what we need in the business. Scheduling with small, precise windows, report customization options, and the client communication (whether it's push notifications, emails, or the chat area) are the top things we love about Time To Pet.

    Cons

    There's always areas to add on to, but I think for the cost, it's fantastic and they are always adding. My main desire would be to have an easier way to share the calendar with sitters so they can see who else is working and can switch shifts if they want.

    Vendor response

    Thanks for the awesome review - we appreciate the support!

    JB
    AvatarImg

    Jennifer B.

    Verified reviewer

    Consumer Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Good programme but has some flaws that need to be addressed

    Reviewed 3 years ago

    In the beginning, the response and answers from the owners were phenomenal -as they have grown they have added Customer Service personal and although responses are in a very timely manner they are just not as "warm and fuzzy" as they were when the responses came from the support staff. He made you feel your question or comment was most important to him - now they seem to be stock answers from the service department making you feel more like a number than a client.

    Pros

    Ease of Scheduling for subcontractors/employees on the road via the app or in the office on the computer. As well as generating subcontractor/employee invoices/pay - very little effort on admin to complete these tasks. Customer Service is very quick and responsive. Invoicing to the client is effortless - unless you do not keep up with the scheduling!

    Cons

    Like most dog walking companies or businesses, we use sub-contractors - so basically self-employed individuals. These sub-contractors have access to information that I do consider confidential. I understand the basics of subcontractors seeing the client name, address, entry/alarm code - otherwise, they would not be able to perform the job they were hired to complete - but if I am having a conversation...

    RJ
    AvatarImg

    Raisa J.

    Veterinary, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Quality and critical product for pet sitters

    Reviewed 3 months ago
    Pros

    Time to Pet saves me tonnes of time with their customized automation. It helps me take care of many admin tasks easily and quickly. It helps me with onboarding new clients, booking and scheduling, sending reports and photos to clients, invoicing, sending saved, scheduled and auto replies, financial reports, tracking pay and hours and most importantly making sure that we never miss a visit. A new feature is added every couple of months and support is quick, friendly and helpful.

    Cons

    No cat in logo even though there are just as many cat owners as dog owners who receive updates through Time to Pet.

    Vendor response

    Thanks for the support and the great review!

    Time To Pet FAQs and common questions

    Q. What type of pricing plans does Time To Pet offer?

    Time To Pet has the following pricing plans:
    Starting from: $40.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Time To Pet?

    Time To Pet has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Time To Pet support?

    Time To Pet supports the following languages:
    English


    Q. Does Time To Pet support mobile devices?

    Time To Pet supports the following devices:
    Android, iPad, iPhone


    Q. Does Time To Pet offer an API?

    No, Time To Pet does not have an API available.


    Q. What other apps does Time To Pet integrate with?

    Time To Pet integrates with the following applications:
    Microsoft Outlook, Dropbox Business, Stripe, Quickbooks Online, Google Calendar


    Q. What level of support does Time To Pet offer?

    Time To Pet offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

    Related categories