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WebSelfStorage Pricing, Features, Reviews and Alternatives
WebSelfStorage FAQs
Q. Who are the typical users of WebSelfStorage?
Q. What languages does WebSelfStorage support?
Q. Does WebSelfStorage support mobile devices?
Q. What other apps does WebSelfStorage integrate with?
WebSelfStorage product overview
What is WebSelfStorage?
WebSelfStorage is a web-based self-storage facility management solution which offers integrated payment processing, online account access for customers, reservations management, an interactive site map, reporting, and more. The system can also connect to a range of security gate systems for access control.
Typical customers
Platforms supported
Support options
Training options
Not sure about WebSelfStorage? Compare it with a popular alternative
Starting from
44.95
Per month
Flat Rate
Starting from
59
Per month
Flat Rate
WebSelfStorage pricing information
Value for money
3.4
/5
91
Starting from
44.95
Per month
Flat Rate
Pricing options
Value for money contenders
WebSelfStorage features
Functionality
3.3
/5
91
Total features
18
1 categories
Most valued features by users
Functionality contenders
WebSelfStorage users reviews
Overall Rating
3.3
/5
91
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.19/10
43
9
4
3
32
Overall rating contenders
Beverly L.
Consumer Services, 1-10 employees
Used daily for 2+ years
Review source
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Our overall experience with WebSelfStorage is a positive. It's a detailed, well thought out program. The format is organized, user friendly, capable for many users with secure, individual passcode protections. It is a multi-facility friendly system, with all the bells and whistles. No daily back-up to worry about. Good quality security features, and can be used from anywhere. We have no problem having up to the minute information and access, at will. Best part, this system has allowed us to manage, and conduct business, from our phone, while on vacation. You are not stuck to one single computer, or flash drive, to access your up-to-the-moment facility activity.
This software has enormous content and it's ease of use is refreshing. Their technical and administrative support is leaps and bounds above any other I have experienced. Support is available through live chat, phone support, or email support. I just needed assistance, and worked with [SENSITIVE CONTENT HIDDEN]. He, and all their support staff, make sure all you questions are answered, with no...
There aren't many Cons. One item I would like to see changed is related to payment posting. First, you must know, the program is developed in a way for constant accountability. It also makes it difficult for a rouge employee to perform a task which could be seen as dishonest or fraudulent. You do not have the ability to pre-date a payment. All payments reflect the actual date it is entered. If...
Hi Beverly, Thank you for the feedback on posting payments. We appreciate hearing from you and are glad we were able to help.
Brock R.
Real Estate, self-employed
Used daily for 1-2 years
Review source
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I have been very pleased with Web Self Storage. They have made my operating experience really easy. I have a lot of doors I am collecting on and Web Self Storage has made it simple to operate all of it. If I do call them with questions they are very helpful answering any questions that I have.
I am not a technological person. I'm just not into all of that stuff. I am into things that help things run smoother. I learn ways to operate things smoother and then operate them better. WebSelfStorage has helped me do that. The ins and out of all of it are pretty simple once you work with it a little bit. If there is something you are unsure of they have people that can help you operate through it.
I would like a way to work with someone a little more to help me further understand ways that could help me run all of my storage smoother. Now that I've been running it for almost 2 years I would like someone to work with me to help me in ways that I haven't figured out yet on my own. I'm sure this is possible but just haven't talked with anyone about it.
Thank you for your feedback! remove review Thank you for your post! Please contact us at 866-693-6683, option 1, option 2, and we can set you with a brief webinar to help and some quick tips!
Shanin M.
Real Estate, 1-10 employees
Used daily for 2+ years
Review source
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You know the old saying "If it aint broke, Don't fix it" ? Well uhaul should have taken that literally!!!
The old webselfstorage version was very user friendly, I loved it! I was excited for the upgrade and new features… that was a bust. The best thing about it was the message board.
Customer service does not exist. If you do get a hold of someone wether through live chat or on the phone they have no idea how to help and just tell you they are working on it. I feel sorry for the techs because they get all of our complaints and can't even fix them. they should have tested this software with some small facilities before forcing the bigger ones into it. Now we have to deal with all...
Chris M.
Accounting, 1-10 employees
Used daily for 2+ years
Review source
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My overall experience with WebSelfStorage is successful. Any time I need help I know I can call and get an answer. [SENSITIVE CONTENT] helped set up an additional account for my other facility.
Integration worked great with our business. Mainly I like that when I have a question I can call and get assistance. Recently[SENSITIVE CONTENT] was extremely patient and helpful with a concern we had with our business. We needed to separate Web Self Storage from our original one business to now two businesses. [SENSITIVE CONTENT] walked me through the process which helped me be able to assist my customers.
It is really pretty good and works well for us.
Thank you for your feedback on our team! Happy Renting! -CC
Josh V.
Commercial Real Estate, 1-10 employees
Used daily for 1-2 years
Review source
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Great customer service and help and love the ease of use
Love central billing the most easy to use, I am a uhaul dealer as well so transition was fairly easy
Haven’t ran into any issue yet that have made me not want to use
Thank you for the feedback! Happy Renting!- CC
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