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#1 SME Self Storage Management Software & Gate Access System
Typical customers
Platforms supported
Support options
Training options
Value for money
4.9
/5
89
Starting from
39.99
Per month
Other
Value for money contenders
Functionality
4.6
/5
89
Total features
55
3 categories
Functionality contenders
Overall Rating
4.7
/5
89
Positive reviews
65
23
1
0
0
Overall rating contenders
Malek B.
Facilities Services, 11-50 employees
Used daily for 6-12 months
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The support i received from the developers and team running 6storage is crucial to my experience so far. The team provided me with multiple communication channels suitable to all types of concerns. My overall experience is very pleasant.
This software includes a comprehensive solution for storage unit categorization and management, client invoicing and accounting , and outbound email and sms notification features. Basically, what i like most about this software is that it reduced my overhead costs by 65%.
The current lead management feature. However, the developers took my suggestions into consideration and are working on a solution for my issue.
Thank you. I'd passed your comment to the dev team and they celebrated the success with a toast on a Friday night. We listen to our customer's feedback and prioritize tasks based on the product road map. And we're working on the lead management feature.
John B.
Warehousing, 1-10 employees
Used daily for 2+ years
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10 out of 10
Easy to use software, runs it's self. Customer portal works great and auto payments flow well. Tech help is available via webchat if needed and is very fast to respond. Works well on Mac & Windows. Very pleased to have found this company.
Reservation registration & new enquiries logging. Doesn't export to Xero without fiddling with excel templates.
Hello John! Thanks much for your valuable ratings. We look forward to serve you better.
Elizabeth R.
Used daily for less than 6 months
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We love the site map feature where we can see all of the units laid out. We like the way you can use the suspended lease feature to keep up with tenants we have blocked out of our units. We also like that chat feature on the website, and always having someone there when we need them is helpful. The move in process is helpful and easy to use. It also is good with calculating how much prorated rent a new move-in needs to pay. We do love the customer service that we have been given.
There are several changes we would like to see made to better help us manage our storage facilities. In the Statements for each tenant, we would like payments and invoices to be organized by dates instead of "Invoice numbers." The system the way it is now, is extremely difficult not only for our company to follow, but tenants who come in requesting to view their statements have a hard time following...
Jessica B.
Venture Capital & Private Equity, 1-10 employees
Used weekly for 6-12 months
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My goal is to automate more payments and tenant correspondence. I would like customers to setup automatic monthly payments, and for invoices and late notices to be automatically sent as needed. I would also like gate access to be integrated and revoked when I tenant is late. 6Storage has helped me reach some of these goals, and we are working together to accomplish them all.
I love the price and the excellent customer service. The 6storage team is very responsive and thorough. The price is very competitive and the software seems to have much of the same functions as the competitors. The software is adaptable and the team seems happy to help with individual solutions for my specific needs. I still have not integrated with out gate system, but hope to soon.
I occasionally encounter bugs in the software. Usually minor issues that are resolved quickly, but they can be annoying when I don't have much time. I also found that some of the GUI is not as intuitive as I would have liked. There is more of a learning curve than I expected, but that is likely true for any software. I am only passively managing one facility and 6storage is quite sufficient for that. Some things were not as automated as I had hoped, but the team has helped me with that too.
Wow, I was amazed by your brief compliments on our software and thanks much for taking the time to list down your good and bad experiences. We do admit that there's a learning curve involved and that's why we offer exclusive support all the time to help you through that. And as you desire we always do aim to offer much more automation to the system for FREE all the time. You¿re the best, Jessica. Thank you again for sharing such a positive experience. It means the world to us.
Jessica F.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Just purchased my first self storage facility In Dec 2018. I was unsure of what features I needed so I based my research on low cost options. This brought me to 6Storage. For one low monthly fee I could have a feature rich software that included a website, client portal, online payment options, No setup fees and 60 day free demo which is fully functional, no restrictions. I had to give them a try....
The best customer service I have ever experienced. They truly care about their customers.
Although this is not a problem, I would have to say that the setup for the 3rd party processing Took longer than expected, which was only about 3 or 4 days.
Jessica, thank you for your kind words! Braintree, a division of Paypal is being integrated to the software. And it's amazing you're making full use of the feature rich software. -TP
6Storage has the following pricing plans:
Starting from: $39.99/month
Pricing model: Subscription
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