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WebSelfStorage Logo

Web-based, fully integrated management software

Table of Contents

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WebSelfStorage - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

WebSelfStorage overview

What is WebSelfStorage?

WebSelfStorage is a web-based self-storage facility management solution which offers integrated payment processing, online account access for customers, reservations management, an interactive site map, reporting, and more. The system can also connect to a range of security gate systems for access control.

WebSelfStorage provides facility customers with their own personal account through which they can receive rent reminders, make payments, print receipts, review payment histories, manage access to their storage unit, purchase tenant insurance, communicate with facility management, and more, without the facility needing to have its own website. Letters to customers can be generated automatically according to business rules and WebSelfStorage’s customizable letter templates. All letter and email communications are stored even after units have been vacated.

WebSelfStorage offers an interactive site map of facilities, allowing users to manage customer units with a click. Multiple maps can be created in the site map tool, color-coded to provide visual information at-a-glance, and set as the default sign-in page for the facility. Users can also generate a range of reports covering units, tenants, storage rates, financial information, and more, and integrate WebSelfStorage with accounting applications such as QuickBooks, Peachtree, and Quicken to manage their finances.

Starting price

44.95flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Storage Management

Ease of Use

Bugs and Issues

Chat Support

Email and Log

WebSelfStorage’s user interface

Ease of use rating:

WebSelfStorage pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(37)
3-4(16)
5(42)

What do users say about WebSelfStorage?

The help desk doesn't know how to answer 75% of questions.

Select to learn more


Who uses WebSelfStorage?

Based on 95 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Accounting
Warehousing
Retail
Others

Use cases

Self Storage
Property Management Accounting

WebSelfStorage's key features

Most critical features, based on insights from WebSelfStorage users:

Billing & invoicing
Customer management
Reporting & statistics
Security gate access control
Client portal

All WebSelfStorage features

Features rating:

Access controls/permissions
Accounting
Alerts/Notifications
Auction management
Billing & invoicing
Client portal
Contract/License management
Credit card processing
Customer management
For self storage facilities
Late fee calculation
Mobile access
Multi-Location
PCI compliance
Reminders
Reporting & statistics
Reservations management
Security gate access control
Template management
Third-Party integrations
User management

WebSelfStorage alternatives

WebSelfStorage logo

Starting from

44.95

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
6Storage logo
visit website

Starting from

75

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CCStorage logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

90

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

WebSelfStorage pricing

Value for money rating:

Starting from

44.95

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about WebSelfStorage price and value

Value for money rating:

To see what individual users think of WebSelfStorage's price and value, check out the review snippets below.

“Simplicity for adding tenants.”
JP

John P.

Owner

“Payment processing.”
JP

John P.

Owner

WebSelfStorage integrations (2)

Integrations rated by users

We looked at 95 user reviews to identify which products are mentioned as WebSelfStorage integrations and how users feel about them.

Quicken logo
Quicken

Integration rating: 3.0 (1)

Actually we used a gate interface from california.

JP

John P.

Owner

Integration rating: 3.0 (1)

WebSelfStorage customer support

What do users say about WebSelfStorage customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of WebSelfStorage customer support.

A fair number of users find the support team easy to reach and appreciate their quick, knowledgeable responses to issues.

Multiple users mention support staff patiently guiding them through setup and resolving problems, making onboarding smoother.

A portion of users report slow response times and difficulty getting issues resolved, especially during critical business periods.

Support options

24/7 (live rep)
Faqs/forum
Phone support
Email/help desk
Chat

Training options

Webinars
In person
Documentation
Videos
Live online

To see what individual users say about WebSelfStorage's customer support, check out the review snippets below.

“Our CSR, [SENSITIVE CONTENT], went way above and beyond in helping us and getting us up and running. ”

TB

Tonja B.

Administrative Assistant

“All of your support technicians(especially Daniela) are excellent!!!”

SS

Scott S.

Owner

“The help desk doesn't know how to answer 75% of questions.”

AB

Abbie B.

Owner

“No good customer service.”

PC

Penny C.

Property Manager

WebSelfStorage FAQs

Q. Who are the typical users of WebSelfStorage?

WebSelfStorage has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. Does WebSelfStorage support mobile devices?

WebSelfStorage supports the following devices:
iPad, Android, iPhone


Q. What level of support does WebSelfStorage offer?

WebSelfStorage offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat

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