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ZenMaid vs ServiceWorks Comparison (2026)

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ZenMaid logo

ZenMaid

ServiceWorks logo

ServiceWorks

Overview

ZenMaid is the first and only marketing and scheduling automation software for maid services. We help over 100 owners every day to organize, run and grow.

Manage your entire Field Activity Management under one scalable platform. Your crews, your jobs and the weather condition everything is accounted for in this software so you don't have to guess. Customized Template For Different Events With Ability To White Label Notification For Personalized Email

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

948

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

205

5

4

3

2

1

162

32

5

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

3.6

115

5

4

3

2

1

39

28

22

10

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
47%
would recommend this app

Pros

“Compare to other companies, the price is just right, and it had help me to save time by sending automatic emails and text messages reminder, which at the same token had helped me to focus in marketing and bring more customers to my platform.”
Fa

Fary a.

Home Cleaning Services

“I'd love to see an AI assistant to give suggestions on scheduling, taking into account client location, cleaners location, the length of the clean, fitting into the cleaners availability etc. ”
MH

Michael H.

Director

“so happy with Zenmaid as booking and revenue tracking for our business is fantastic, we can also color our teams and see how many jobs do each team have in there day”
SD

Stefan D.

Owner

Pros

“Especially when we have split billing - COD/ warranty claims & trying to run reports- aging reports, finding ACH payments, statements, etc.”
CG

Carole G.

Accounting Auditing Manager

“What information that's been imported, been entered incorrectly all data still in COD/ closed status from the import or part credits been posted as CC payment.”
CG

Carole G.

Accounting Auditing Manager

“Instead of collaborating on solutions, we were repeatedly asked to justify why we needed functions that had already been identified as critical and were part of the original commitments made to us.”
WD

Warren D.

Senior Appliance Expert

Cons

“I did not think it was simple to learn how to schedule clients and also did not like how the calendar looked overall.”
CB

Charese B.

Owner

“My least favorite thing and only issue is that I’m not able to edit my reoccurring very easily.”
JL

Jennifer L.

Owner

“b)I wish the automated texts didn’t have such a short limit on characters.”
HM

Hannah M.

Owner

Cons

“Instead, we lost visibility into hundreds of jobs and customers, which forced us to scramble to re‑establish contact, resulted in lost business, required refunds, and put us in the position of having to apologize to both customers and warranty providers who were unintentionally left without communication during the onboarding process.”
WD

Warren D.

Senior Appliance Expert

“My overall experience with ServiceWorks has been marked by a sense of being misled. Whenever we raised concerns or tried to discuss how to address ongoing issues, the conversation consistently shifted toward suggesting that we were misusing the system or expecting more than what had been clearly communicated as essential to our daily operations.”
WD

Warren D.

Senior Appliance Expert

“The flow of making a work order isn't super smooth. When completing out a work order, you have to scroll down, then back up or the job can't be changed to delivered status. ”
RS

Rachel S.

Office Manager

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features40
  • AI Image-to-Text
  • AI Text Generation
  • AI Text Summarization
  • AI Text-to-Image
  • AI Text-to-Speech
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Availability Settings
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Blocked Time Settings
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Chemical Usage Tracking
  • Claims Management
  • Client Database
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Commercial/Industrial
  • Communication Management
  • Communications Management
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Credit Note
  • Custom Booking Page
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Debit/Credit Card Processing
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Integration
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Scheduling
  • File Storage
  • Financial Management
  • Fleet Management
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Manufacturers
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • Hourly Billing
  • Image Capture
  • Import/Export Management
  • Inspection Checklists
  • Interaction Tracking
  • Inventory
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Labor Management
  • Labor Rates
  • Location Tracking
  • Lot Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Picking & Routing
  • Preventive Maintenance
  • Product Registration
  • Project Billing
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Time Tracking
  • Timesheet Management
  • Work Order Management
  • Workflow Management
  • Total features180
  • AI Image-to-Text
  • AI Text Generation
  • AI Text Summarization
  • AI Text-to-Image
  • AI Text-to-Speech
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Availability Settings
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Blocked Time Settings
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Chemical Usage Tracking
  • Claims Management
  • Client Database
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Commercial/Industrial
  • Communication Management
  • Communications Management
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Credit Note
  • Custom Booking Page
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Debit/Credit Card Processing
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Integration
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Scheduling
  • File Storage
  • Financial Management
  • Fleet Management
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Manufacturers
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • Hourly Billing
  • Image Capture
  • Import/Export Management
  • Inspection Checklists
  • Interaction Tracking
  • Inventory
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Labor Management
  • Labor Rates
  • Location Tracking
  • Lot Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Picking & Routing
  • Preventive Maintenance
  • Product Registration
  • Project Billing
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Time Tracking
  • Timesheet Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations4
  • Dispatch
  • Google Calendar
  • Google Maps
  • NMI Payments
  • QUO
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quo
  • ServicePower
  • Shopify
  • Square Payments
  • Stripe
  • Twilio
  • Webhook Relay
  • Zapier
  • authorize.net
  • Total integrations16
  • Dispatch
  • Google Calendar
  • Google Maps
  • NMI Payments
  • QUO
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quo
  • ServicePower
  • Shopify
  • Square Payments
  • Stripe
  • Twilio
  • Webhook Relay
  • Zapier
  • authorize.net

Alternatives

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