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ZenMaid
Scheduling software for maid services
(18)
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ZenMaid Pricing, Features, Reviews and Alternatives
ZenMaid product overview
Price starts from
49
/user
Per month
What is ZenMaid?
ZenMaid is the first software for maid services that automates both management and marketing.
Key benefits of using ZenMaid
Typical customers
Platforms supported
Support options
Training options
ZenMaid pricing information
Value for money
4.6
/5
162
Starting from
49
/user
Per month
Pricing options
Value for money contenders
ZenMaid features
Functionality
4.4
/5
162
Total features
36
4 categories
Most valued features by users
Functionality contenders
ZenMaid users reviews
Overall Rating
4.6
/5
162
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.16/10
122
28
6
2
4
Christina J.
Owner
Overall rating contenders
Rachel Z.
Owner
Consumer Services, 1-10 employees
Review source
Transcript
Rachel: Hey, I'm Rachel. I'm the owner, and I give ZenMaid a five-star rating. Click below for reviews....
Atama D.
Owner
Construction, 1-10 employees
Review source
Transcript
Atama D.: Hi, my name is Atama. I'm the owner of a maid service, and I give ZenMaid a four out of five....
Christina J.
Facilities Services, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
How important it is to have good communication with employees and clients.
I love how easy it is for employees to find all the info they need for their work. I love that it keeps the clients updated, as well and sending the reminders to both them and us. Been a game changer for me!!!! I also LOVE the simplicity, ease of use, look and feel of the software. I have tried other scheduling system, and although functionality is of course the most needed part of it, I have found Zenmaid the easiest to navigate and enjoyable to look at and deal with.
I wish that there was a way for everyone on the team to be able to see if someone already hit the "on the way" button so that it isn't hit more than once. I also would LOVE to see the ability to upload pictures of items that may have been found/damanged from the employees phone, and also I would love love love the ability to upload checklists that the employees would need to check off to be able to clock out to save paperwork being everywhere.
Rachel Z.
Consumer Services, 1-10 employees
Used daily for 6-12 months
Review source
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. The biggest benefit that I love from the software is the reminders to my customers set up a few days before the service as well as the booking feature
I like that customer service including [SENSITIVE CONTENT HIDDEN] get back to me within hours of a question that I may have that type of customer service can't be beat. I am been so happy and relieved since I've started using zenmaid it has taken so much guesswork in free time put back into my life
Because I am a super small company right now and growing the price monthly is a little high but I am willing to pay for it because I do love the software so I make sure that it's taken care of
Laura R.
Consumer Services, 11-50 employees
Used daily for 6-12 months
Review source
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Very friendly customer service and great potential, but the time I spent on redoing payroll is a deal breaker for me. very frustrating.
Cheap, easy to use (other then the glitches and having to refresh every time you make a change) and I did like the calendar scheduling system designed for the uniqueness of a cleaning company, from booking form to finalizing payment (but not following through to payroll ).
Not sure how this product is getting rave reviews when it has glitches that are huge problems, such as missing payroll hours (on the calendar,logged in and not on payroll)! ...unless of course the users are trusting that the program is calculating properly, as it should be! This is only one of many little glitches.....customer service responds but never answers or solves the problem. Payroll should not be sold as a service on this system. So be aware, if you get this software - do your own time sheet calculations. After using this for 6 months and pulling my hair out, I switched to a software that works.
Thomas & Katie R.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
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We are able to schedule, send out quotes, do payroll, and communicate with our customers more efficiently than ever before.
We love the fact that ZenMaid is so in tune with the needs of its users. They are constantly making improvements and working to make this the best maid service software on the market. We love how easy it is to use and the incredible support we get from their team.
We don’t really have any complaints. We understand that this company is always updating their softwares capability, and functionality, to address the needs of its users.
Diane D.
Facilities Services, 11-50 employees
Used daily for 1-2 years
Review source
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5 star experience. The team is diligent in responding to questions. They are a progressive company and I know they will continue to be innovative. I look forward to each new item they add to the software as it means more free time for me!!
Ease of use. Makes for clear communication with our team. Automations give me my time back!!!
Lack of route density options ( glad a beta map feature is in the works ) that adding images to each clients homes is not an option... Yet :) The onboarding process initially
ZenMaid FAQs
ZenMaid has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of ZenMaid?
ZenMaid has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does ZenMaid support?
ZenMaid supports the following languages:
English, Polish, Portuguese, Spanish
Q. Does ZenMaid support mobile devices?
ZenMaid supports the following devices:
Android, iPad, iPhone
Q. Does ZenMaid offer an API?
No, ZenMaid does not have an API available.
Q. What other apps does ZenMaid integrate with?
ZenMaid integrates with the following applications:
Zapier, QuickBooks Online Advanced, Stripe, Mailchimp, Google Maps
Q. What level of support does ZenMaid offer?
ZenMaid offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
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