getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ZenMaid Logo

Scheduling software for maid services

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

ZenMaid - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

ZenMaid overview

Based on 205 verified user reviews

What is ZenMaid?

ZenMaid is a maid service program offering key features such as scheduling and recurring appointments, among others.

Who uses ZenMaid?

By industry, ZenMaid reviewers are most commonly professionals in consumer services (43%). The most frequent use case for ZenMaid cited by reviewers is maid service management (96% of reviewers).

What do users say about ZenMaid pricing?

Most reviewers indicate that ZenMaid delivers strong value for money, citing affordability, useful features, and a helpful free trial. However, some reviewers feel the cost is high for part-time staff or in certain currencies.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Reminders

Cleaning Service

Pricing

Text and Email Notifications

Do you work for ZenMaid? Manage this product listing

ZenMaid’s user interface

Ease of use rating:

ZenMaid reviews

Overall rating

4.7

/5

205

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.88/10
Rating distribution

5

4

3

2

1

162

32

5

2

4

Pros
“Compare to other companies, the price is just right, and it had help me to save time by sending automatic emails and text messages reminder, which at the same token had helped me to focus in marketing and bring more customers to my platform.”
Fa

Fary a.

Home Cleaning Services

“I'd love to see an AI assistant to give suggestions on scheduling, taking into account client location, cleaners location, the length of the clean, fitting into the cleaners availability etc. ”
MH

Michael H.

Director

“so happy with Zenmaid as booking and revenue tracking for our business is fantastic, we can also color our teams and see how many jobs do each team have in there day”
SD

Stefan D.

Owner

Cons
“I did not think it was simple to learn how to schedule clients and also did not like how the calendar looked overall.”
CB

Charese B.

Owner

“My least favorite thing and only issue is that I’m not able to edit my reoccurring very easily.”
JL

Jennifer L.

Owner

“b)I wish the automated texts didn’t have such a short limit on characters.”
HM

Hannah M.

Owner

Who uses ZenMaid?

Based on 205 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services
Hospitality
Facilities Services
Individual & Family Services
Others

Use cases

Maid Service
Field Service Management

ZenMaid's key features

Most critical features, based on insights from ZenMaid users:

Calendar management
Employee management
Service history
Billing & invoicing
Time tracking
Work order management
Quotes/Estimates
Routing
Dispatch management

All ZenMaid features

Features rating:

Accounting integration
Billing & invoicing
Calendar management
Confirmations/Reminders
Credit card processing
Customer database
Customer history
Customizable branding
Customizable fields
Customizable forms
Customizable templates
Dispatch management
Drag & drop
Electronic payments
Employee management
Estimating
GPS
Job management
Job scheduling
Job tracking
Mobile access
Mobile alerts
Online booking
Payment collection in the field
QuickBooks integration
Quotes/Estimates
Real-Time notifications
Recurring appointments
Reminders
Reporting & statistics
Routing
Scheduling
Service history
SMS messaging
Status tracking
Third-Party integrations
Timesheet management
Time tracking
Workflow management
Work order management

ZenMaid alternatives

ZenMaid logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jobber logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Kickserv logo

Starting from

60

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ZenMaid pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

ZenMaid Starter

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Calendar for Maid Services
  • Automated Email Reminders and Followups
  • SMS Texting (Work Orders and Reminders)
  • Automatic Work Orders
  • Credit Card Processing
  • Daily Access to the Zenmaid Team
  • Instant Booking Form
  • Invoicing
  • Cleaner SOS Alert
  • Mobile app

ZenMaid Pro

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Calendar for Maid Services
  • Automated Email Reminders and Follow-ups
  • SMS Texting (Work Orders and Reminders)
  • Automatic Work Orders
  • Credit Card Processing
  • Daily Access to the Zenmaid Team
  • Instant Booking Form
  • Invoicing
  • Cleaner SOS Alert
  • Mobile app
  • Reports
  • Spotfinder

ZenMaid Pro Max

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Calendar for Maid Services
  • Automated Email Reminders and Followups
  • SMS Texting (Work Orders and Reminders)
  • Automatic Work Orders
  • Credit Card Processing
  • Daily Access to the Zenmaid Team
  • Instant Booking Form
  • Invoicing
  • Cleaner SOS Alert
  • Mobile app
  • Reports
  • Spotfinder
  • Cleaners Availability
  • Paid-Time-Off (PTO) Tracking
  • Service Ratings
  • Exports
  • Integrations
  • Priority Support

User opinions about ZenMaid price and value

Value for money rating:

Of 21 reviews that provide robust commentary on ZenMaid's price and value, mention it in a positive light.

Most reviewers indicate that ZenMaid offers strong value for money, highlighting its affordability compared to other options and the wide range of features included in its plans. They appreciate the ability to streamline business operations and note that the software is easy to use, with a free trial allowing users to assess its benefits before committing. Some reviewers feel the pricing is especially reasonable for smaller companies and fits various budgets. However, some users report that the per-employee pricing can be costly for part-time staff, and a few feel the monthly cost is high relative to the features they use.

, and

ZenMaid integrations (4)

Integrations rated by users

We looked at 205 user reviews to identify which products are mentioned as ZenMaid integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.6 (13)

Integration rating: 4.8 (10)

Automazione dei flussi di lavoro per collegare moduli esterni e database terzi.

Verified reviewer profile picture

Freweini T.

SEGRETARIA

Google Maps logo
Google Maps

Integration rating: 5.0 (7)

Attaching exact locations and getting location-based reminders ensures I remember errands the minute I arrive somewhere.

Verified reviewer profile picture

Theresa W.

Managing Partner and Co-owner

Integration rating: 4.0 (4)

Integration rating: 3.0 (2)

I was already using Square after having difficulties with other payment processors, so keeping it was important to my business. ZIP’s Square payments support lets me collect payments directly inside the CRM without opening another app. It has worked

EM

Ever M.

Owner - General Manager

ZenMaid customer support

What do users say about ZenMaid customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ZenMaid customer support.

Widely noted by reviewers, ZenMaid's customer support is highly responsive, often replying within minutes or hours.

A significant portion of users appreciate the team's willingness to listen to feedback and implement requested features.

Common user feedback highlights the support team's professionalism, helpfulness, and proactive communication.

A minority of users feel customer service lacks phone support and wish for more immediate, accessible contact options.

Support options

Faqs/forum
24/7 (live rep)
Email/help desk
Phone support
Knowledge base
Chat

Training options

Documentation
In person
Webinars
Live online
Videos

To see what individual users say about ZenMaid's customer support, check out the review snippets below.

“Very happy with the customer support we have received, they are very proactive, and professionals, I would definitely recommend.”

Fa

Fary a.

Home Cleaning Services

ZenMaid FAQs

Q. Who are the typical users of ZenMaid?

ZenMaid has the following typical customers:
Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. What is ZenMaid used for?

ZenMaid is the first software for maid services that automates both management and marketing. Started in 2013 in Palo Alto, CA by former maid service owners (that's right, we used to run a maid service), ZenMaid is now relied on by over 100 maid services owners to organize, run and grow their businesses on a daily basis. Whether you're looking to save time, reduce your headaches, or lower the number of mistakes due to your cleaners and clients, ZenMaid will help. Featuring the easiest-to-use calendar on the market and marketing features that actually help it's customers to grow every day, ZenMaid is the premier tool for successful maid service businesses around the world and is used by multiple franchises.


Q. Does ZenMaid support mobile devices?

ZenMaid supports the following devices:
iPad, Android, iPhone


Q. What level of support does ZenMaid offer?

ZenMaid offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

Related categories