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Maid service software helps you schedule staff, provide staff with correct addresses, accept online bookings, accept customer payments digitally, and track business revenue, among other features.
To help you find the right maid service software for your business, we’ve outlined the information you need to make an informed software purchase. Here’s what we’ll cover:
Maid service software helps maid service businesses automate and streamline a number of tasks. For example, users can manage customer requirements, schedule maid service visits, automate recurring jobs, track time on various jobs, generate invoices, and accept payments online.
The first step in selecting the right maid service solution is to understand the deployment options of the product. Maid service solutions are available in the following deployment options:
Cloud-based deployment: Cloud-based systems host your data on vendor-owned servers, thereby eliminating the need to purchase and maintain servers, data storage systems, and network infrastructure. These solutions are accessed via a web browser or a mobile app. Pricing is on a per user, per month basis.
On-premise deployment: These systems require you to store and process data on a server that you own. On-premise systems are accessed via a desktop application and are priced on a one-time, per-user license basis.
Key questions to ask your vendor before you buy: What is the total cost of ownership (TCO) of the cloud-based and on-premise versions of your product? Are there other costs (such as premium customer support and data migration) that are not mentioned on the product website?
After you’ve explored deployment options, the next step is to understand the key features of a maid service solution. According to our research, the following are common maid service software features you should be aware of:
Scheduling and dispatch: Assign jobs to staff based on their location, availability, and travel time. You can also add, remove, and reassign jobs in case of unexpected leave and emergencies.
Scheduling in ZenMaid (Source)
Billing and invoicing: Calculate billing amounts and send electronic invoices to customers. Maintain a record of all pending and completed payments.
Invoicing in Ai Field Management (Source)
Contact management: Store contact information for clients and businesses and auto-fill the contact fields in customer communication, bills, and documents.
Storing contact information in WorkWave Service (Source)
Accounting: Update your accounting records in real-time as soon as a transaction is made. Some products also offer third-party integrations that can immediately transfer financial transactions to your accounting software.
QuickBooks integration in Jobber (Source)
Online booking: Allow customers to book maid services either from a website or mobile app.
Booking maid services online in Housecall Pro (Source)
Key question to ask your vendor before you buy: How many of these features does your product include? Does your product also include a mobile app and how many of these features can be accessed on the mobile app?
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*Note: The applications selected in this article are examples to show a feature in context, and are not intended as endorsements or recommendations. They were obtained from sources believed to be reliable at the time of publication.