3CX vs Bandwidth

Microsoft Teams

Microsoft Azure

Twilio

800.com

8x8 Work

Zoom Phone

Compare 3CX and Bandwidth based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Audio Calls

Audio Capture

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Autoresponders

Blended Call Center

Calendar Sync

Call Center Management

Call Conferencing

Call Disposition

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tracking

Call Transfer

Callback Scheduling

Caller ID

Caller Profiles

Chat Transcript

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Branding

Customizable Caller ID

Customizable Reports

Dashboard

Data Import/Export

Drag & Drop

Employee Directory

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

Inbound Call Center

Interaction Tracking

Live Chat

Manual Dialer

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

Offline Form

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Predictive Dialer

Proactive Chat

Progress Tracking

Progressive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Recording

Reporting & Statistics

Reporting/Analytics

Ring Groups

Screen Sharing

Search/Filter

Single Sign On

SIP Trunking

SMS Marketing

SMS Messaging

Social Media Integration

Speech-to-Text Analysis

SSL Security

Support Ticket Management

Surveys & Feedback

Task Management

Android

Linux

Web-based

Windows

iPad

iPhone

Call Center Customer Service Representative 

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

Estimator

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

Software Developer | Network Engineer

Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.

Freelencer

Technical support was outstanding in assisting with the troubleshooting and setup.

I highly appreciate 3CX's compatibility with multiple SIP platforms and I really like the option of adding multiple profiles which can be very useful when working in multiple work environments.

Vice President Of Technology & Operations

It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.

Owner

It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid.

Student

3CX was a good start for my lab's VoIP controller, it covered the bases in terms of operating physical phones, and was a great learning experience.

Person

Great, ease of use, cost savings and mobility is the ticket in the modern world.

Customer Service & Inside Sales Manager

The vendor that we bought it from spent no time training us and we had several system issues that tarnished our experience.

Insurance Executive

We can make and receive calls, send messages, and hold video conferences seamlessly. The software also integrates smoothly with Microsoft 365, which has significantly improved our team's efficiency.

manager

We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBX.

Professional Photographer

I like to use in windows and works wonderful with SIP Extensions without problems.

It can be slow and it's closed-source, which really annoys us.

Director

Errors trying to open the platform even though firewall off. Not sure the difference between the "management interface" and the "webclient.

Risk Operations Analyst

I like that this caters to be a substitute for a physical telephone within my organization. It is fast and easy to use more importantly, I could easily access it through my phone using the app.

The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.

Network Manager

The interface is extremely intuitive and very user-friendly. Also, the install instructions are extremely easy and I was able to set up a virtual Debian server and install 3CX in under 30 minutes.

3CX screenshot: 3CX web client 

3CX screenshot: 3CX dashboard

3CX screenshot: 3CX Android and iOS business VoIP apps

3CX screenshot: 3CX’s integrated video conferencing

3CX screenshot: 3CX wallboard

3CX screenshot: 3CX WordPress Chat plugin

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Microsoft Azure is a cloud computing platform designed to help organizations run virtual desktops and applications in the cloud. It offers businesses with built-in migration tools, which enables administrators to migrate remote desktop services (RDS) and Windows server desktops to various devices.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

API Design

Call Screening

Text to Speech

Unified Communications

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Bandwidth

Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use.

LNP Manager

The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.

Software Engineer

The ability to manage all of carrier specific assets from a single portal. Ability to reconcile numbers, records and service offering makes Bandwidth one of the best in its class.

I would highly recommend using bandwidth.com. It is a great product and very useful in my business.

Telecom Billing  Specialist

I particularly like the way we are able to set up our sub-accounts with the appropriate locations, and the ease of access to locate numbers associated with each location.

Bandwidth seems keen on making improvements to better their service and their customer experience. Customer service has been quick and effective in the situations I reached out.

Director of Provisioning/Operations

Everything is user friendly on the site and the technical and customer support teams are always super fast in responding and escalate things easily and quickly for quick resolution.

Systems Technician

The provided API support is very powerful provided you know how to properly utilize it. Really fast provisioning of new DID's, great searching abilities for finding new DID's.

Customer Service

Perfect company, incredible customer service and competitive pricing.

Rugby Coach and Board Member

I know that passwords need to be changed on a regular basis but not that regularly, sometimes I got lost looking for the information I needed, probably my fault.

Porting Manager

The portal is easy to navigate and intuitive. Having the API to be able to link in is great so we can automatically submit ports or order new numbers.

IT Manager

The pricing was good for making and receiving calls which was the man reason we took this tool over creating our own within Asterix. We could make VOIP calls easy after integration of the tool.

LNP Coordinator, IC

Overall, the portal is user friendly and is useful.

Translations Manager

Unable to order multiple Rate Centers in one order. No option to update the whole order with Switch changes.

Lead Provisioning 

Lack of route changes in Bulk through the portal. SMS Dashboard availability is not available at this time.

I have been using is for quite sometime. It really helps me monitor my internet throughput.

It is so easy to find Telephone numbers using the portal especially now that it is updated. Ordering CNAM, DL are easy too.

3CX vs Bandwidth Comparison (2026)

3CX

Bandwidth

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives