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Cloud Communication Platform Software

62 software options

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Twilio

4.6
(247)

Voice and messaging for your web and mobile applications

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Zingle

4.6
(115)

Text messaging for customer service & team collaboration

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Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Bandwidth

4.6
(110)

Coding APIs for adding telephony, SMS & 911 calling to apps

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Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

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BroadVoice Cloud PBX

4.5
(17)

Broadvoice b-Hive Cloud Communications for SMBs

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BroadVoice b-Hive is everything you need and anywhere you want to go!

Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.

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Wrike

4.2
(1,7k)

Manage your projects from start to finish with Wrike

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Wrike is a cloud communication platform used by 20,000+ companies worldwide. Features include a live editor, custom fields, @mentions, proofing tools, and more than 400 app integrations to choose from. Try Wrike to boost team communication and take the pain out of remote working.

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Textedly

4.7
(318)

Mass mobile cell phone text messaging services for SMBs

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SMS text messaging service for marketing alerts, sales events, coupons, notifications, and appointment reminders

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Flowroute

4.0
(8)

Calling, SMS, MMS, and fax communication management system

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Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with a SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers.

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GoToConnect

4.5
(573)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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CloudTalk

4.6
(202)

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.

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CM.com

5.0
(5)

Web-based conversational commerce and payment solution

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CM.com is a cloud-based conversational commerce platform, which enables businesses to implement payment solutions for stores and connect with customers via various voice and text messaging channels. Features include message logs, email campaigns, customer segmentation, and data validation.

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Reach

(0)

Multi-channel internal communications management

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Reach from IC Thrive is an internal communications platform that allows organizations to send targeted messages to employees on various channels including Slack, Microsoft Teams, email, and SMS. Features include automated follow-ups, reports and analytics, read tracking, campaign insights, and more.

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3CX

4.5
(233)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is a full-featured communication system including video conferencing, live chat and mobile apps. Choose to have us host your PBX and take care of management and updates, or set it up in your Google, Azure or Amazon cloud account with our easy setup wizard.

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VirtualPBX

4.8
(22)

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and Video Conferencing for $14.99/user***** Save up to 80% off business VoIP today!

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Glip

4.5
(164)

Conversation platform for team collaboration & productivity

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Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams.

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VidyoConnect

4.4
(25)

Web conferencing platform for chat and video communication

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VidyoConnect is a web conferencing platform that helps corporate businesses, educational institutions, and healthcare organizations conduct virtual meetings and facilitate team communication through audio or video calls. Customers can record video conferences or meetings for future reference.

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Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

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Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide.

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Infobip

4.8
(8)

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Yeastar Cloud PBX

5.0
(2)

Cloud PBX & unified communications platform for SMBs

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Yeastar Cloud PBX is a unified communications software that provides businesses with private branch exchange systems and VoIP gateways. The platform enables employees to transfer calls to any internal or external phone number or extension, define call forwarding rules, and view call history.

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Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

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Axiom is a business communication and workforce optimization platform geared for inbound customer support and sales teams. The ultimate in ease of integration, Axiom gives BPOs all the tools they need to provide personalized service to clients worldwide.

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Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

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Freshcaller is a modern cloud communication platform for customer support, sales, IT, and HR teams. It's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up phone operations. It offers phone numbers in 90+ countries.

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Moxtra

4.2
(13)

Your Client Portal, Your OneStop Digital Experience.

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Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business.

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Pony Express HQ

4.7
(37)

Text message marketing solution. Group texting no reply all.

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Pony Express HQ is an online SMS text messaging marketing solution which enables businesses & communities to send and receive SMS text messages with deals, updates, and information to large groups of customers. Pony Express HQ is built for non-technical teams with no training required.

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NUACOM

4.8
(30)

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

Read more about NUACOM