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3CX vs HoduPBX Comparison (2026)
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Overview
3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.
HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
470
5
4
3
2
1
280
131
41
10
8
- Value for money
- Ease of use
- Features
- Customer support
5.0
22
5
4
3
2
1
21
1
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Bien C.
Systems and Service Operation Analyst
Kristan L.
Architect
Dennis d.
Business Owner
Pros
Ciarán Ó.
Managing Director
Seila O.
Sale & Solutions Manager
Diyamorng S.
Technical
Cons
Mohammed M.
Project manager
Luke P.
Head of Support
Luke P.
Head of Support
Cons
Gantsooj A.
CTO
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features113
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Offline Form
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Speech-to-Text Analysis
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Total features48
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Offline Form
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Speech-to-Text Analysis
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
- Total integrations20
- Act!
- Bitrix24
- ConnectWise CPQ
- Dynamics 365
- Freshdesk
- Freshsales
- Gestionale sul Web
- Google Contacts
- HubSpot CRM
- Jetpack
- Kommo
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- Pipedrive
- Salesforce Sales Cloud
- Vtiger CRM
- Zendesk Suite
- Zoho CRM
- Total integrationsN/A
- Act!
- Bitrix24
- ConnectWise CPQ
- Dynamics 365
- Freshdesk
- Freshsales
- Gestionale sul Web
- Google Contacts
- HubSpot CRM
- Jetpack
- Kommo
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- Pipedrive
- Salesforce Sales Cloud
- Vtiger CRM
- Zendesk Suite
- Zoho CRM
