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Zoom Phone vs HoduPBX Comparison (2026)

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Zoom Phone logo

Zoom Phone

HoduPBX logo

HoduPBX

Overview

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

246

5

4

3

2

1

157

72

11

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

5.0

22

5

4

3

2

1

21

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

“Call quality is consistently strong, and features such as call queues, auto attendants, call recording, and voicemail transcription help improve efficiency in a busy customer service environment.”
ND

Nigel D.

CCO

“The integration with other Zoom products creates a seamless communication experience, helping improve productivity while maintaining a professional standard of customer service.”
ND

Nigel D.

CCO

“It provides a reliable cloud-based telephony solution that supports both internal collaboration and customer communications.”
ND

Nigel D.

CCO

Pros

“HoduPBX has great scale, Ease of use and support after implementation has been exceptional.”
Verified reviewer profile picture

Ciarán Ó.

Managing Director

“Call features, Softphone, Call Reporting, CRM integration...”
SO

Seila O.

Sale & Solutions Manager

“Multi feature, familiar interface, manageable”
DS

Diyamorng S.

Technical

Cons

“The call quality can get spotty when internet is unstable, and there's no fallback to cellular, which is frustrating during important calls.”
Verified reviewer profile picture

Hannah J.

Analyst

“International calling rates are expensive, and SMS is limited compared to competitors.”
Verified reviewer profile picture

Hannah J.

Analyst

“Sometimes it takes a little bit to load especially if you don’t have it preset up prior to starting.”
AT

Andrena T.

Administration

Cons

“Operating System Concerns: Some users have expressed reservations about the platform running on free operating systems like CentOS or Debian, citing potential security and support issues.”
GA

Gantsooj A.

CTO

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features39
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • IVR
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • IVR
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrationsN/A
    • Total integrationsN/A

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