3CX vs VoIPstudio

Microsoft Teams

Zendesk Suite

Twilio

8x8 Work

Genesys Cloud CX

Zoom Phone

Compare 3CX and VoIPstudio based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Audio Calls

Audio Capture

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Autoresponders

Blended Call Center

Calendar Sync

Call Center Management

Call Conferencing

Call Disposition

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tracking

Call Transfer

Callback Scheduling

Caller ID

Caller Profiles

Chat Transcript

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Branding

Customizable Caller ID

Customizable Reports

Dashboard

Data Import/Export

Drag & Drop

Employee Directory

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

Inbound Call Center

Interaction Tracking

Live Chat

Manual Dialer

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

Offline Form

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Predictive Dialer

Proactive Chat

Progress Tracking

Progressive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Recording

Reporting & Statistics

Reporting/Analytics

Ring Groups

Screen Sharing

Search/Filter

Single Sign On

SIP Trunking

SMS Marketing

SMS Messaging

Social Media Integration

Speech-to-Text Analysis

SSL Security

Support Ticket Management

Surveys & Feedback

Task Management

Android

Linux

Web-based

Windows

iPad

iPhone

Call Center Customer Service Representative 

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

Estimator

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

Software Developer | Network Engineer

Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.

Freelencer

Technical support was outstanding in assisting with the troubleshooting and setup.

I highly appreciate 3CX's compatibility with multiple SIP platforms and I really like the option of adding multiple profiles which can be very useful when working in multiple work environments.

Vice President Of Technology & Operations

It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.

Owner

It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid.

Student

3CX was a good start for my lab's VoIP controller, it covered the bases in terms of operating physical phones, and was a great learning experience.

Person

Great, ease of use, cost savings and mobility is the ticket in the modern world.

Customer Service & Inside Sales Manager

The vendor that we bought it from spent no time training us and we had several system issues that tarnished our experience.

Insurance Executive

We can make and receive calls, send messages, and hold video conferences seamlessly. The software also integrates smoothly with Microsoft 365, which has significantly improved our team's efficiency.

manager

We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBX.

Professional Photographer

I like to use in windows and works wonderful with SIP Extensions without problems.

It can be slow and it's closed-source, which really annoys us.

Director

Errors trying to open the platform even though firewall off. Not sure the difference between the "management interface" and the "webclient.

Risk Operations Analyst

I like that this caters to be a substitute for a physical telephone within my organization. It is fast and easy to use more importantly, I could easily access it through my phone using the app.

The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.

Network Manager

The interface is extremely intuitive and very user-friendly. Also, the install instructions are extremely easy and I was able to set up a virtual Debian server and install 3CX in under 30 minutes.

3CX screenshot: 3CX web client 

3CX screenshot: 3CX dashboard

3CX screenshot: 3CX Android and iOS business VoIP apps

3CX screenshot: 3CX’s integrated video conferencing

3CX screenshot: 3CX wallboard

3CX screenshot: 3CX WordPress Chat plugin

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking

Call List Management

Call Tracking Metrics

Real-Time Reporting

Role-Based Permissions

Text to Speech

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Conferencing

Virtual Call Center

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

VoIPstudio

Búsqueda de empleo

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

Excellent service and quality of calls, customer service as well very supportive.

The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

IT enginer

I like interface and call monitoring. Also call quality is good.

Honestly everything it was great met all my expectations highly recommended.

Technical Specialist

When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.

The software if fantastic out of the box. Its easy to set up users, IVRs etc.

Telecoms manager

So intuitive, easy to set up, so quick to add users. The cost savings are very attractive.

IT Manager

The user interface of VoipStudio is very sleek and intuitive. It works best on a desktop browser.

Occasionally a poor line if internet connection is particularly bad but not a fault of voipstudio.

It always seems to be available, never slow and very good value for the money. I do have a fibre connection but the clarity on this service is far better than my line at home.

The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis.

VoIPstudio screenshot: View call statistics as pie chart diagrams for insight on outbound and inbound calls, destinations, spending, and more

VoIPstudio screenshot: Click on a number in the contact list to make an instant connection

VoIPstudio screenshot: Users can submit support tickets to get help and attach files

VoIPstudio screenshot: View a detailed call list and get unlimited voicemail and call recording storage

VoIPstudio screenshot: Conduct voice meetings and conferences with any number of participants

VoIPstudio screenshot: Add international inbound calling numbers

3CX vs VoIPstudio Comparison (2026)

3CX vs VoIPstudio Comparison (2026)

3CX

VoIPstudio

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives