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VoIPstudio

VoIPstudio: the no-hassle VoIP phone service for business

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VoIPstudio Pricing, Features, Reviews and Alternatives

VoIPstudio product overview

Price starts from

4.99

Per month

Flat Rate

What is VoIPstudio?

VoIPstudio is an international award-winning VoIP Solution designed for companies from one to 500 employees. The Cloud PBX enables flexible and secure, high-quality communications at an affordable consumer-level price.

Key benefits of using VoIPstudio

\ Choose a local number from our growing list of countries and cities or get your own toll-free number so customers can call you free of charge. You can also bring your existing numbers with you when you move to VoIPstudio, porting is free.

\ Manage your VoIPstudio system from anywhere with our intuitive web portal.

\ Create a professional front end and manage your company’s phones with simple drag & drop.

\ Record your calls and store them for instant playback, review. PCI compliant.

\ Access detailed information about queues, ring time, call duration, and more.

\ Automatic redirection in the event of internet failure, never miss a call.

\ Simultaneously access VoIPstudio from a desk phone, softphone, or mobile app.

\ Manage all your SIP phones with one click central auto-provisioning.

\ Instantly transfer calls to any extension on your system, anywhere in the world.

\ Brief your teammates before a call is transferred.

\ Build a service that reflects the daily rhythm of your business with time-based routing.

\ Create customized messages and musical interludes for callers on hold.

\ Be alerted to incoming calls as they arrive even when your line is busy.

CALL CENTERS AND CONTACT CENTERS

\ Turn any screen into an instant call center wallboard in a few simple clicks.

\ Professionally manage your inbound calls, direct calls instantly to the right person.

\ Make sure that calls are answered by the right person with customized ring groups.

\ Manage inbound traffic and distribute calls effectively with customizable ACD queues.

\ Make calls available to all agents in a specific ring group with call pickup.

\ Direct calls to a virtual ‘parking space’, ready for agents to pick up on their extension.

\ Drop into a live call and provide some helpful hints to your agent in ‘whisper mode’.

\ Drop in on and listen to live calls to monitor and review agents’ performance.

\ Move agents from desk to desk and re-configure phone services within seconds.

\ Track your team’s KPIs from a simple, central dashboard. Monitor wait times, missed calls, and more.

\ Track calls in real-time to address bottlenecks, extended wait times, and dropped calls.

COLLABORATION

\ Quickly create virtual conference rooms for an unlimited number of participants.

\ Show and tell! Share your screen with other VoIPstudio users.

\ Share files instantly with team members. Bring more detail to conference calls.

\ Barge in and interrupt live calls to speak to all parties.

\ See who is and who isn’t available for a call instantly with user presence indicators.

\ Send a quick message to your colleagues instead of calling to save time.

PRODUCTIVITY

\ Take VoIPstudio with you wherever you go with our Android and iOS apps.

\ Automatically forward calls to multiple external numbers (mobile or landline).

\ Make instant connections with click to call, access your contacts instantly.

\ Turn voicemail messages into e-mail transcripts. Access your messages anywhere.

\ Get a desktop alert for incoming calls, click to answer instantly.

\ VoIPstudio works out of the box with your favorite CRMs and applications.

INTEGRATION

\ VoIPstudio is already integrated with popular CRMs like Salesforce and Zoho.

\ Integration with Zapier means that you can link VoIPstudio with just a few simple zaps.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
FAQs/Forum
Chat
Knowledge Base

Training options

Webinars
Live Online
Documentation
Videos

VoIPstudio pricing information

Value for money

4.8

/5

28

Starting from

4.99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VoIPstudio features

Functionality

4.4

/5

28

Total features

62

8 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Chat/Messaging
Contact Management

Functionality contenders

VoIPstudio users reviews

Overall Rating

4.6

/5

28

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.52/10
Rating distribution

5

4

3

2

1

21

5

1

1

0

Pros
Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.
Couldn't be happier to be honest. I've used a few various other bits of equipment in the past but Voipstudio I'm happy to recommend.
The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.
Cons
Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.
When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.
Occasionally a poor line if internet connection is particularly bad but not a fault of voipstudio.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cloud telphony at its very best

Reviewed 4 years ago

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Pros

We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Best for the money... By FAR!!!!

Reviewed 5 years ago
Pros

This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations. VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost. Their support is pretty good too (follow up to this in the cons). The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Cons

The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone. Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank. Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms. I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VOIP Studio User 3 Years +

Reviewed a month ago

Brilliant.

Pros

The software if fantastic out of the box. Its easy to set up users, IVRs etc. The support is second to none.

Cons

Few limitation on more advanced features. Few bugs every now and then that get resolved quickly

Vendor response

Thanks for the awesome review, Scott! Our team is always trying to make sure users have a great time using our product, so we are happy to know that's what happened for you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Unclear terms of use

Reviewed 4 years ago
Pros

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Its the very good product for the small and mid size companies

Reviewed 4 months ago

Perfect software and I advise all small and medium business owners.

Pros

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Cons

All the features are the perfect inThis software

Vendor response

Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.

VoIPstudio FAQs and common questions

Q. What type of pricing plans does VoIPstudio offer?

VoIPstudio has the following pricing plans:
Starting from: $4.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of VoIPstudio?

VoIPstudio has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does VoIPstudio support?

VoIPstudio supports the following languages:
English, German, Polish, Portuguese, Spanish


Q. Does VoIPstudio support mobile devices?

VoIPstudio supports the following devices:
Android, iPad, iPhone


Q. Does VoIPstudio offer an API?

Yes, VoIPstudio has an API available for use.


Q. What other apps does VoIPstudio integrate with?

VoIPstudio integrates with the following applications:
Zoho CRM, Zapier, Dynamics 365, Salesforce Sales Cloud, simPRO, Oracle Sales, Zoiper, Google Chrome


Q. What level of support does VoIPstudio offer?

VoIPstudio offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum, Chat, Knowledge Base

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