VoIPstudio Pricing, Features, Reviews and Alternatives

\ Choose a local number from our growing list of countries and cities or get your own toll-free number so customers can call you free of charge. You can also bring your existing numbers with you when you move to VoIPstudio, porting is free.

\ Manage your VoIPstudio system from anywhere with our intuitive web portal.

\ Create a professional front end and manage your company’s phones with simple drag & drop.

\ Record your calls and store them for instant playback, review. PCI compliant.

\ Access detailed information about queues, ring time, call duration, and more.

\ Automatic redirection in the event of internet failure, never miss a call.

\ Simultaneously access VoIPstudio from a desk phone, softphone, or mobile app.

\ Manage all your SIP phones with one click central auto-provisioning.

\ Instantly transfer calls to any extension on your system, anywhere in the world.

\ Brief your teammates before a call is transferred.

\ Build a service that reflects the daily rhythm of your business with time-based routing.

\ Create customized messages and musical interludes for callers on hold.

\ Be alerted to incoming calls as they arrive even when your line is busy.

CALL CENTERS AND CONTACT CENTERS

\ Turn any screen into an instant call center wallboard in a few simple clicks.

\ Professionally manage your inbound calls, direct calls instantly to the right person.

\ Make sure that calls are answered by the right person with customized ring groups.

\ Manage inbound traffic and distribute calls effectively with customizable ACD queues.

\ Make calls available to all agents in a specific ring group with call pickup.

\ Direct calls to a virtual ‘parking space’, ready for agents to pick up on their extension.

\ Drop into a live call and provide some helpful hints to your agent in ‘whisper mode’.

\ Drop in on and listen to live calls to monitor and review agents’ performance.

\ Move agents from desk to desk and re-configure phone services within seconds.

\ Track your team’s KPIs from a simple, central dashboard. Monitor wait times, missed calls, and more.

\ Track calls in real-time to address bottlenecks, extended wait times, and dropped calls.

COLLABORATION

\ Quickly create virtual conference rooms for an unlimited number of participants.

\ Show and tell! Share your screen with other VoIPstudio users.

\ Share files instantly with team members. Bring more detail to conference calls.

\ Barge in and interrupt live calls to speak to all parties.

\ See who is and who isn’t available for a call instantly with user presence indicators.

\ Send a quick message to your colleagues instead of calling to save time.

PRODUCTIVITY

\ Take VoIPstudio with you wherever you go with our Android and iOS apps.

\ Automatically forward calls to multiple external numbers (mobile or landline).

\ Make instant connections with click to call, access your contacts instantly.

\ Turn voicemail messages into e-mail transcripts. Access your messages anywhere.

\ Get a desktop alert for incoming calls, click to answer instantly.

\ VoIPstudio works out of the box with your favorite CRMs and applications.

INTEGRATION

\ VoIPstudio is already integrated with popular CRMs like Salesforce and Zoho.

\ Integration with Zapier means that you can link VoIPstudio with just a few simple zaps.