VoIPstudio Pricing, Features, Reviews & Alternatives

VoIPstudio

VoIP phone service provider for staff communication

4.62/5 (26 reviews)

VoIPstudio overview

What is VoIPstudio?

VoIPstudio is a cloud VoIP solution designed to enable flexible and secure connections between users within companies from one to 500 employees. The hosted phone system includes a variety of features including a web portal, virtual numbers, conference calling, ring groups, an SMS gateway, and more.

VoIPstudio is able to provide virtual telephone numbers for over 4000 cities worldwide. The DID, or incoming number, is directed to the ‘virtual reception’ where users can manage and transfer calls to the dedicated department or extension number. Users are able to register multiple end-points for their extension which can be accessed via computer, desk phone and mobile app.

Users can set up a reception console to transfer or park calls using drag and drop. The conference call feature enables users to conduct voice meetings by dialing into a virtual conference room. Each extension comes with a customizable voicemail service, providing users with access to voice messages online, over the phone, or forwarded to an email.

VoIPstudio’s long list of features includes click to call, call recording, a contacts directory, music on hold, hot desking, ACD queues, dynamic CLI, call barging, speech to text, a call log, and more. The platform offers connectors for Salesforce CRM, Oracle Sales Cloud, and Microsoft Dynamics CRM.
voipstudio.com

Pricing

Starting from
$4.99/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Germany, Mexico, United Kingdom

Supported languages

English, German, Polish, Portuguese, Spanish
VoIPstudio screenshot: View call statistics as pie chart diagrams for insight on outbound and inbound calls, destinations, spending, and moreVoIPstudio | Business VoIP Phone ServiceVoIPstudio screenshot: Click on a number in the contact list to make an instant connectionVoIPstudio screenshot: Users can submit support tickets to get help and attach filesVoIPstudio screenshot: View a detailed call list and get unlimited voicemail and call recording storageVoIPstudio screenshot: Conduct voice meetings and conferences with any number of participantsVoIPstudio screenshot: Add international inbound calling numbersVoIPstudio screenshot: Upload a bulk list of phones via CSV

VoIPstudio user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.3
  4.6
  4.5
Arpit P.

Cloud telphony at its very best

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Pros
We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons
They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

VoIPstudio saved my job and can save yours

Used weekly for 1-2 years
Reviewed 2019-11-29
Review Source: Capterra

The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis. Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money. But also we can record the calls and stop taking messy notes and we can convert voice messages to text, Now we use audio messages much more thanks to VoIPstudio, which saves us a lot of time.

Pros
It gives you a thousand possibilities. It can be adapted to your business whatever it is. The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free. Always Even if they are on the other side of the world. If you have access to Internet, you have a phone, wherever you are. Another advantage is that we can record calls. No more taking notes that you don't understand. In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

Cons
It's hard to get started. You have too many options and it's easy to get lost. Maybe a wizard or something could help. The support is great and has helped me in everything I've asked for, but sometimes it's hard to ask and if it were easier it would be appreciated. Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists. Communication with your colleagues is free. Always Even if they are on the other side of the world.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ash-Lee J.

Brilliant

Used daily for 2+ years
Reviewed 2021-03-17
Review Source: Capterra

Couldn't be happier to be honest. I've used a few various other bits of equipment in the past but Voipstudio I'm happy to recommend.

Pros
I like the cloud functionality of the call recordings.

Cons
You do need to reinstall the app quite a few times or else it doesn't stay in sync.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Unclear terms of use

Used daily for 6-12 months
Reviewed 2018-07-31
Review Source: Capterra

Pros
It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons
You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sol S.

Best for the money... By FAR!!!!

Used daily for 1-2 years
Reviewed 2017-07-27
Review Source: GetApp

Pros
This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations. VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost. Their support is pretty good too (follow up to this in the cons). The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Cons
The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone. Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank. Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms. I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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VoIPstudio pricing

Starting from
$4.99/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pay as you go: $4.99 user/month
Mostly inbound calls? Just a low monthly fee and then simply pay for the calls you make at our competitive per minute rate.

2K Bundle: $16.99 user/month
Outbound calls to different places? 2,000 outbound minutes per user/ month covers more than 45 countries.

VoIPstudio features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Call Monitoring
Call Recording
Call Routing
Chat/Messaging
Communication Management
Contact Management
IVR / Voice Recognition
Live Chat
Mobile Access
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
Video Conferencing

Collaboration Tools (156 other apps)
Customizable Branding (141 other apps)
Data Import/Export (148 other apps)

Videos and tutorials

Additional information for VoIPstudio

Key features of VoIPstudio

  • Hotkeys
  • Multi-part conferencing
  • Open database design
  • Outbound reporting
  • VoIP
  • Unified communications
  • Call parking
  • SIP trunking
  • Encryption
  • Hosted phone system
  • Number portality
  • Virtual numbers
  • Web portal
  • Multipoint registration
  • Internet failover protection
  • Call transfer
  • Music on hold
  • Conference calling
  • Reception console
  • Call forwarding
  • Voicemail
  • Call waiting
  • Contacts directiy
  • Ring groups
  • Extension dialing
  • Call pickup
  • ACD queues
  • Call parking
  • Click to call
  • Phones auto provisioning
  • Call recording
  • Time based routing
  • Company directory
  • Fax gateway
  • Unlimited storage
  • Emergency service calling
  • SMS gateway
  • Dynamic CLI
  • Hot desking
  • Call barging
  • Speed to text
  • Call log
  • Third party integration
  • CRM integration
View All Features

Benefits

VoIPstudio is a scalable cloud-based VoIP platform that was specifically designed to meet the unique requirements of each organization.

Users can access their personal web based control panel through the web portal to control settings such as call forwarding and voice mail.

VoIPstudio helps users avoid missed calls with an extension number that follows them wherever they are by automatically forwarding calls to multiple external numbers (mobile or landline) or extensions.

Transfer calls to any phone in the system worldwide, and conduct meetings with any number of participants by dialling into a virtual conference room.

Hot desking features allow employees to change desks and have their own phone number configured and ready to use within seconds.