800.com vs Liine

RingEX

Grasshopper

RingCX

CallRail

Casetext

Compare 800.com and Liine based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Alerts/Notifications

Archiving & Retention

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scoring

Call Screening

Call Scripting

Call Tracking

Call Tracking Metrics

Call Transcription

Call Transfer

Callback Scheduling

Caller ID

Campaign Analytics

Contact Database

Contact Management

Conversion Tracking

Customizable Caller ID

Customizable Reports

Data Import/Export

Fax Management

Keyword Tracking

Live Chat

Mobile Access

On-Demand Recording

Online Voice Transmission

Real-Time Reporting

Recording

Reporting & Statistics

SMS Messaging

Third-Party Integrations

Virtual Call Center

Voice Mail

Voicemail Transcription

800.com

Android

Web-based

Windows

iPad

iPhone

Procurement Agent

We have been very happy with 800.com. The experience has been great and I would recommend the service.

Owner

I've been pleased with 800.com, as the interface is easy to navigate. Services have always been consistent and the pricing is affordable.

Attorney 

It’s incredibly user-friendly and very easy to use, even for non-tech-savvy people like me. And the customer service has been exceptional, which is most important to me.

The ease of use of the software is the best thing I like about the service.

CEO 

It was easy to sign up for the service and it seemed like a good investment.

Owner/Manager

My experience was, and still is, very good and I am glad I made the decision to use 800.com.

I have used customer service and have always been great. The system itself works great.

I love the customer service. They have always been very helpful.

We are pleased with the ease to forward the 800 number.

President

The ease in which 800.com has integrated into our business has been as if we did it ourselves. Simple hassle free set up.

The software for 800.com makes for an easy integration with my business and has been a reliable source for my toll free use and faxing.

Affordable, Simple, & Responsive Customer Serivce.

Chief Operations Officer

Additionally, it was easy to purchase the numbers we wanted to use & the interface is user friendly.

Managing Partner 

The only thing I don’t like is the fact that I was not. Told the total monthly charges up front.

Allows me to have a business line for a great price.

Owner/Lead Guide

The only issue I have experienced is with the billing statement. It’s difficult to see where and how my payments are applied to the 2 accounts that I have with 800.com.

There appears to be no option to turn off receiving voice mail recordings.

Could be a tad less expensive. Setting up was a little confusing when I thought I was deleting one thing.

800.com screenshot: 800.com dashboard

800.com screenshot: 800.com customer support

800.com screenshot: 800.com call tracking

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.

CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

Casetext is a cloud-based legal research platform which helps lawyers, private practitioners and attorneys compose legal documents, perform sentence-based parallel research, add citations to arguments, and organize case information on a centralized portal. Features include natural language processing, CARA A.I., case summary database, machine learning capabilities, reporting, and more.

AI-powered call tracking, marketing analytics and ad optimization platform built for multisite healthcare, dental and vet practices

A/B Testing

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

Appointment Management

Auto-Dialer

Automatic Call Distribution

Autoresponders

Business Process Automation

Call Logging

Call Tagging

Campaign Management

Campaign Tracking

Channel Management

Chat/Messaging

Commenting/Notes

Commission Management

Communication Management

Computer Telephony Integration

Conversion Rate Optimization

Customer Database

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Templates

Dashboard

Data Extraction

Drag & Drop

Email Marketing

Email Tracking

Engagement Tracking

Event Triggered Actions

For Healthcare

For Sales Teams/Organizations

Forms Management

Goal Setting/Tracking

HIPAA Compliant

Interaction Tracking

Lead Capture

Lead Distribution

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Leaderboards

Machine Learning

Marketing Automation

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Location

Natural Language Processing

Online Forms

Opportunity Management

Patient Communications

Patient Engagement

Patient Management

Performance Management

Performance Metrics

Pipeline Management

Predictive Dialer

Process/Workflow Automation

Prospecting Tools

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Liine

Linux

Marketing Director

Not only is watching our marketing channels bring in leads exciting but being able to see our team convert New Leads and compare their strategies for reaching potential clients is amazing.

Office Manager

The software is amazing and the team is just as great. We are so happy to have found them and their support is top notch.

Social Media Coordinator

It was integrated fairly easy and has been helpful with our events that we schedule for. Customer service is great.

The dashboard is fantastic and very user friendly. This is the type of data every business needs in order to measure how the team is doing, and what opportunities they may have missed.

Practice Manager

The software gives us thoughtful, insightful and actionable information to help us grow as business. The interface is clear and very user friendly.

Cosmetic Coordinator

I do really enjoy using Liine. I believe it's a great training tool and helps to create consistency and structure within a call.

Inside Sales Specialist 

When analizing day to day call metrics Liine gives concrete measures. The support we recive is outstanding and are always working hard to give us the best possible experience.

Physician /Practrice Owner 

The fact  that it  allowed  them  to  guide  me  to  improve  my  performance  in lead  generation  and  provided statistics to  allow  me  to  make  changes  to  help  generate  revenue.

Patient Care Coordinator 

The interface is very user friendly. Your most important info is right there in front.

Inside Sales

Easy to navigate, quick support, and everyone is so kind and helpful.

Though petty I get lost in some of the integration.

office manager

The support team is always ready for action. I have found this software extremely useful for improving efficiency and productivity.

Director of Communication

They also have an amazing team that is quick at responding to you via email or liine chat support.

I also love how easy it is to talk with someone if I need assistance with anything. Liine also integrates with our CRM (which I also use on a daily basis).

Facilities Manager

There is no end user access to make changes to the VRs hosted on the Liine system.

Also, my brain has issues with the drop down boxes. I can't ever figure out if I'm adding or removing parameters.

CRM Manager

Limited options for selecting marketing channels in form flow.

800.com vs Liine Comparison (2026)

800.com

Liine

Overview

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Pricing

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Key features

Integrations

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