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AI-powered New Patient Revenue Platform

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Liine Pricing, Features, Reviews and Alternatives

Liine FAQs

Q. What type of pricing plans does Liine offer?

Liine has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Liine?

Liine has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Liine support?

Liine supports the following languages:
English


Q. Does Liine offer an API?

Yes, Liine has an API available for use.


Q. What other apps does Liine integrate with?

Liine integrates with the following applications:
Jive, CallRail, CallTrackingMetrics, Google Analytics 360, ActiveCampaign, Zapier, RingCentral Contact Center, ZENOTI, Invoca, NexHealth, PhoneWagon, Intiveo, Birdeye, Phone.com, 8x8 Contact Center, Mailchimp, Twilio, Weave, HubSpot CRM, Google Sheets


Q. What level of support does Liine offer?

Liine offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)

Liine product overview

What is Liine?

Liine’s automated lead management effortlessly converts more leads into booked appointments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
24/7 (Live rep)

Training options

Live Online
Documentation
Videos
Webinars

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Why am I seeing this?

Liine pricing information

Value for money

4.9

/5

117

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Liine features

Functionality

4.8

/5

117

Total features

129

13 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Appointment Management
Third-Party Integrations
Workflow Management

Functionality contenders

Liine users reviews

Overall Rating

4.9

/5

117

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

104

13

0

0

0

Pros
Not only is watching our marketing channels bring in leads exciting but being able to see our team convert New Leads and compare their strategies for reaching potential clients is amazing.
The software is amazing and the team is just as great. We are so happy to have found them and their support is top notch.
It was integrated fairly easy and has been helpful with our events that we schedule for. Customer service is great.
Cons
Though petty I get lost in some of the integration.
There is no end user access to make changes to the VRs hosted on the Liine system.
Also, my brain has issues with the drop down boxes. I can't ever figure out if I'm adding or removing parameters.

Overall rating contenders

TT
AvatarImg

Taylor T.

Cosmetics, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great customer service- great quality

Reviewed 2 years ago

I am one of the primary users of Liine at the company I work for, and since we implemented this software last summer, I have seen a huge growth in our lead conversion. It also helps with tracking our new leads and maintaining follow-up with them!

Pros

It's nice to see all new leads that need to be called on my dashboard when I come in each morning, and leads that need to be followed-up with since the first outbound call. Whenever someone submits an appointment request online through our website, I get an automatic call which calls that client right away. They are always impressed with how quick we are to reach out! I also love how easy it is to talk with someone if I need assistance with anything. Liine also integrates with our CRM (which I also use on a daily basis). Being able to use both systems at the same time drastically increases my productivity and makes it seamless to keep track of my leads.

Cons

I was hesitant when we first brought on this software because I have a very structured day. I thought this would interrupt my day-to-day tasks, but it has only improved them. I have zero complaints when it comes to Liine!

JA
AvatarImg

Jasmine A.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Happy with LIINE

Reviewed 2 years ago

We are solving our contact time with new leads through Liine. Liine also provides me with the phone training tools I need, which allows me to focus on other key pieces in our business.

Pros

We have been with Liine for several years and love that we are given weekly updates on the data. I love that we can use the recordings to train and improve on patient experience. I love that we can contact patients immediately once they submit their online forms.

Cons

The data is great, but there is so much and so many different ways to view it, both a pro and a con because you have to know HOW to view it. Working with the LIINE team helps with this.

PT
AvatarImg

Patrick T.

Medical Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Line review

Reviewed 2 years ago
Pros

Being able to have a set call cadence. Targeting campaign for certain procedures in office

Cons

Ease of the software. Too many loops to get to a certain thing. I shouldn't have to click 5 different boxes to get to what I want to see.

JK
AvatarImg

Judy K.

Medical Practice, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

High-tech software, innovative organization!

Reviewed 2 years ago

My overall experience with Liine has been exceptional. From Day One, the customer service has been amazing and it's exciting to see the company continue to advance their technology/software, always keeping in mind the needs of their business partners.

Pros

I have used Liine for a long time, so initially my favorite thing about the software was the phone tree, ability to direct new patient calls to an appropriate person, and of course the data! The dashboard is fantastic and very user friendly. This is the type of data every business needs in order to measure how the team is doing, and what opportunities they may have missed. It's a very useful tool for training and coaching.

Cons

Some of the more recent advancements are good, but not quite there. For example, if our PCC emails a patient back instead of calling them, they have to manually enter this in the interaction log. I would also love to see this software integrate with our EMR. I think that's a critical next step...

VC
AvatarImg

Valerie C.

Cosmetics, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Training and Support are fantastic!

Reviewed 2 years ago

Such a great company overall. When anyone starts something new there are always a ton of questions. Training and support was super responsive, thorough, and always updating.

Pros

I truly felt the data shared was exactly what we needed. If we ever needed another means of tracking different results or accountabilities for our team, we communicated it and we were presented with solutions.

Cons

I wish we could have been able to continue using this software with our new system/conversion! It wasn't anything on Liine's side, it was due to decisions from our corporate.

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