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800.com Pricing, Features, Reviews and Alternatives
800.com product overview
What is 800.com?
800.com is a telephony and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature.
Typical customers
Platforms supported
Support options
800.com pricing information
Value for money
4.6
/5
65
Starting from
239
Per month
Flat Rate
Pricing options
Value for money contenders
800.com features
Functionality
4.6
/5
65
Total features
23
1 categories
Most valued features by users
Functionality contenders
800.com users reviews
Overall Rating
4.7
/5
65
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.06/10
52
10
1
1
1
Overall rating contenders
Ashley M. W.
Founder and CEO
Computer Software, 1-10 employees
Review source
Transcript
Ashley: Hi. I'm Ashley. I'm a founder and CEO, and I'm reviewing 800.com. I give it a five, and for more...
Henry C.
Retail, 1-10 employees
Used daily for 1-2 years
Review source
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Thanks to 800.com, I can operate my toll-free number lines all in one place.
Easy to operate, fast service, friendly representative to assist the issue.
There are plenty of numbers to choose, but I can not pick the specific numbers I want.
Katherine R.
Consumer Electronics, 1-10 employees
Used daily for less than 6 months
Review source
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It's been great thus far. Very affordable, responsive customer service, easy to use. Love the mobile app too!
The Mobile App, Ease of Connectivity, & Simple To Use Dashboard
Integration was challenging but I realize porting an existing number is timely manner. 800.com custom service staff was extremely helpful.
Thank you for your review!
James V.
Consumer Services, 1-10 employees
Used daily for less than 6 months
Review source
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Since I have only had our 877 phone number for 2 days, I am not able to answer this question.
Since I am a new user I do not believe that I am able to answer this question at this time.
Although the 'Dashboard' showed the number was active, when I called the number I received the message 'Call can not be completed at this time.' Contacted Customer and talked to two (2) people. The last person that called me back was [SENSITIVE CONTENT HIDDEN]. He was most helpful and advised me that the problem was fixed. One question that I have, is when someone calls the 877 phone number, and it is forwarded to my phone, how will I be able to identify that the call is coming from my 877 number?
Maureen H.
Construction, 1-10 employees
Used daily for 2+ years
Review source
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800.com has always been extremely responsive to any question I have ever had and when it is our fault such as an expired credit card on file and my payment is declined, they do not shut off my business 800 number and fax. They contact me and we fix the issue together. I really appreciate that!
The software is easy to set up and implement. Once I set it up I haven't had to mess around with it again in years. My team just uses it and it works well.
Occasionally they upgrade the software and it looks different and we have to get use to a new look and feel.
Thank you for your review!
S.A M.
Consumer Services, 1-10 employees
Used daily for 2+ years
Review source
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Comfortable
Received 2 toll free numbers including fax operational in 5 min.
No Phone App for the cell phone. Would love to have a phone app to receive fax and incoming phone calls
Thank you for your review!
800.com FAQs and common questions
Q. What type of pricing plans does 800.com offer?
800.com has the following pricing plans:
Starting from: $239.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of 800.com?
800.com has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does 800.com support?
800.com supports the following languages:
English
Q. Does 800.com support mobile devices?
800.com supports the following devices:
Android, iPad, iPhone
Q. Does 800.com offer an API?
Yes, 800.com has an API available for use.
Q. What level of support does 800.com offer?
800.com offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum
Common 800.com comparisons
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