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800.com

Telephony tool for searching & activating toll-free numbers

Last updated: March 2025

Table of Contents

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800.com - 2025 Pricing, Features, Reviews & Alternatives

What is 800.com?

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature.

It offers a host of features including analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, data archiving, and more. 800.com allows users to receive notifications for voice messages via email or SMS and configure settings to attach voice messages to an email. The platform also offers a call forwarding functionality, which enables employees to automatically redirect incoming calls to a designated phone number.

Administrators can use the application to reject and block incoming calls from spammers, generate custom reports, and organize voicemails on a unified platform. It also helps organizations record calls for information retrieval and training purposes and store them in a centralized repository.

Starting from

Per month

Alternatives with better value for money

800.com's key features

Most critical features, based on insights from 800.com users:

Call Routing

4.6

(99)

Alerts/Notifications

4.7

(75)

Call Transfer

4.7

(61)

Voice Mail

4.6

(49)

Mobile Access

4.9

(48)

Customizable Caller ID

4.6

(43)

All 800.com features

Features rating:

4.5

(226)

Caller ID

4.6

(73)

Archiving & Retention

5.0

(3)

Call Monitoring

4.6

(8)

Call Tracking

4.8

(4)

Call Recording

4.6

(36)

Real-Time Reporting

4.8

(16)

Call Tracking Metrics

4.4

(32)

Reporting & Statistics

4.8

(9)

Call Reporting

4.5

(2)

Call Center Management

4.6

(56)

Online Voice Transmission

4.8

(5)

Call List Management

5.0

(2)

Call Transcription

4.4

(11)

Call Conferencing

5.0

(1)

IVR

4.3

(15)

On-Demand Recording

(0)

Virtual Call Center

(0)

Data Import/Export

(0)

Callback Scheduling

(0)

Call Scripting

(0)

Call Disposition

(0)

API

5.0

(1)

800.com awards

800.com alternatives

800.com

4.7

(226)

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.6

3CX

4.4

(444)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.1

OnSIP

4.7

(69)

visit website

Starting from

18.95

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.6

Customer Support

4.9

CallTrackingMetrics

4.6

(130)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.5

Customer Support

4.5

800.com pricing

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about 800.com price and value

Value for money rating:

4.6

Of 34 reviews that provide robust commentary on 800.com's price and value, 91% mention it in a positive light.

Most users consider 800.com to offer great value for money. They appreciate the competitive and affordable pricing, which does not compromise on quality. Users think the pricing plans are simple and transparent, with no unexpected charges. They find the features provided to be very useful for small businesses at a fair price. Reviewers indicate that the ease of setup and customization adds to the overall value. Some users report that the customer support is exceptional and responsive, further enhancing the value. However, a few users feel that the cost could be lower or more aligned with the service level provided.

Check .

To see what individual users think of 800.com's cost and value, check out the review excerpts below.

“Simple to setup for routing calls from the 1800 phone number provided by 800.com to our actual Help Desk endpoint, simple pricing plan, no pricing surprises each month.”

Frank Ajzensztat

Executive Director Technology & Operations

“The pricing is competitive, and the customer support team is incredibly responsive and helpful. Whether you're a small business or a growing company, 800.com is a reliable solution for toll-free communication.”

william w

Managing Partner

“The cost is high for the level of service provide.”

Amitai Sela

Owner

800.com integrations (2)

Integrations rated by users

We looked through 226 user reviews, to identify which products are mentioned as 800.com integrations, and what is the users perception.

SimpleTexting

Integration rating: 5.0 (1)

“This is one of the two ways we communicate with our clients on a daily basis, using our 1-888 number to text back and forth with customers.”

Nazareth Soberanes

Chief Operations Officer

CallTrackingMetrics

Integration rating: 5.0 (1)

800.com support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Phone Support

Email/Help Desk

FAQs/Forum

800.com reviews

Overall rating

4.7

226

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.92/10

Rating distribution

179

Pros

“We have been very happy with 800.com. The experience has been great and I would recommend the service.”

Stacy F.

Procurement Agent

“It’s incredibly user-friendly and very easy to use, even for non-tech-savvy people like me. And the customer service has been exceptional, which is most important to me.”

Lisa F.

Attorney

“The ease of use of the software is the best thing I like about the service.”

Gilbert S.

Owner

Cons

“The only thing I don’t like is the fact that I was not. Told the total monthly charges up front.”

Emmanuel I.

Managing Partner

“The only issue I have experienced is with the billing statement. It’s difficult to see where and how my payments are applied to the 2 accounts that I have with 800.com.”

Tommy C.

Owner/Lead Guide

“There appears to be no option to turn off receiving voice mail recordings.”

Steven F.

President

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