Acefone vs Wildix

Microsoft Teams

RingEX

Vonage Business Communications

Zoom Phone

STARFACE

Compare Acefone and Wildix based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Nextiva

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

VoIP.ms

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Acefone is a VoIP service provider trusted by 10,000+ reputed companies. From guaranteed 99.5% uptime and 24x7x365 support to unlimited calling, get everything your business needs for flawless customer service and butter-smooth operations. Special offer: Unlimited calling at just $12.99/user/month

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Audio Calls

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automatic Call Distribution

Callback Scheduling

Call Center Integration

Call Center Management

Call Conferencing

Call Disposition

Caller ID

Caller Profiles

Call List Management

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Scripting

Call Tracking

Call Transfer

Call Whispering

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Caller ID

Customizable Reports

Dashboard

Data Import/Export

Data Security

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

HD Audio/Video

Inbound Call Center

Interaction Tracking

Mobile Access

Monitoring

Multi-Channel Communication

Multiple User Accounts

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Performance Metrics

Phone Key Input

Predictive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Reporting/Analytics

Reporting & Statistics

Ring Groups

Role-Based Permissions

Scheduled Recording

Search/Filter

SIP Trunking

SMS Messaging

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Conferencing

Virtual Extensions

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Most reviewers indicate Acefone offers good value for money, citing competitive pricing and no hidden charges. Some users report satisfaction with special offers, while some reviewers find issues with billing transparency and unexpected cancellation charges.

Value for money

Reviews for Acefone come from a wide variety of industries, including information technology and services (10% of reviewers), accounting (7%), and financial services (7%). The most frequent use case for Acefone cited by reviewers is VoIP (58% of reviewers).

Acefone

Web-based

Android

iPhone

Windows

Linux

Professional

Ultra

President

I was told I was purchasing a Predictive Dialer, but after digging into the features, it turns out it’s just an Auto Dialer — and when I called him out on it, he insisted they were the same thing (they’re not).

Very cumbersome and antiquated auto dialer from the early 2000's Doesn't even have voicemail detection

Manager

Tickets made for support and billing went through RealPBX as well. But my tickets were just ignored when I requested help for billing and support until I called and complained.

I was told that only could register line to two devices and then told that was not the case..

Owner

The text never got working - they are blocking my port to another company.

When I requested to close out my account , then all of these charges came up.

I paid into my "credit" and got a charge from RealPBX.

Director

Execellent customer care and technical rendered by  [sensitive content hidden]

Regional Vice President

They are an absolute nightmare to cancel during the 'free trial', and it looks like I may need to file a chargeback with my credit card company

estimator 

ability to lessen amount of calls ingoing from one number.

Pricing was ok - although a minimum of 3 users

I just started Acefone and it is too early to recommend on this.

We have been advised by them recently as we are unable to accept calls on our mobiles that it has to go through a PC, meaning someone has to sit at a PC 24/7 as we are a 24/7 business.

Not keeping up with my time request and poor communication skills from tech support

I bought a Gigaset N300ip unit to interface between the DECT phones in my house and the AceFone VOIP service.

Company Director

Aman was so helpful and really understood the needs of our business.

If you employ your business - prepare to have your company driven into the ground by this outfit disabling your ability to communicate with old and new customers alike.

Setup can be difficult at times UI could do with being more friendly

Admin

Specially Mo helped And the platform offers no hidden charges.

Mo helped us setup the account with great onboarding experience.

Support Manager

It is very user friendly software, it can be managed with different places like browser, mobile, laptops etc

The price is market average comparing to others.

Director of Business Development

Acefone seems to be a very flexible solution company that will figure out the most cost effective solutions to our company requirements.

The Zoho Telephony integrations have 50 or more choices.

Operations Director

Very thorough and attentive to all our needs.

I was also concerned that I would lose my land-line number during this transfer.

Nothing everything superb no complaints best service

Very Very Helpful and patient with the knowledge of the process.

One of the worst commercial software experience's I've ever had.

Currently we have not used the software extensively yet for us to make a rating.

I needed more information from AceFone to enter into this base unit.

I would like to thank [SENSITIVE CONTENT] for guiding me and providing all the inputs about the services and plan.

Managing director

I've just started to using the software so I can point to any cons so far.

If you need to add more users I think that's bit expensive option compare to other providers but I recommend reach out to their sales team because they are very helpful and give you offer to take you on board.

director

perfect voip services both countris uk and usa

Business Transformation  Lead

Would be great to have a more modernized user interface

Seriously fast process, made very easy by the Sales Team and followed up immediately by technical support.

Co-Founder

Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls

Telemarketing rep.

any time I sent them an email with questions or contacted them via chat, they would call me back right away and answered my questions, and helped me when I needed to.

I doubt you will find that kind of prudent and exemplary support from many other companies these days.

Business Support Officer

Enjoyed the little introductory session with [SENSITIVE CONTENT], he was very patient as I'm a bit of a technophobe

Their IT teams says they are 24/7, but they consistently try to call in the middle of the night (12am-4am) even though we advised many times that we are in PST

He didn't give up and I never felt under pressure that this problem couldn't be solved.

Overall i would again thanks both of them making this process very smooth with out any hiccups

Consultant

The service does the job we need it exactly to do.

officer

Network security Engineer

nothing so far as i have  just implemented this set up to have any serious feedback

Pricing

Phone Support

Customer Support

Call Quality

Onboarding

Ease of Use

Call Management

Voicemail

Remote Support

Features

1000+

201-500

51-200

Self-Employed

Most reviewers indicate that Acefone offers good value for money, highlighting its reasonable and competitive pricing, wide range of features included in each plan, and cost-effective solutions tailored to business needs. They appreciate the absence of hidden charges and find the service economical compared to other providers. Some users report satisfaction with special offers and flexibility in pricing. However, some reviewers find issues with billing transparency, unexpected charges during cancellation, and difficulties with the free trial process, which negatively impact their perception of value for money.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Zoom Workplace

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Acefone vs Wildix Comparison (2026)

Acefone

Wildix

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives