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Aircall vs Aloware Comparison (2026)

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Aircall

Aloware

Overview

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Aloware is a cloud-based contact center for SMBs combining voice, SMS, AI voice agents, CRM integration, and compliance tools in one.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

467

251

135

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“VR, call routing, business hours, shared inboxes, call tagging, and analytics provide everything a growing team needs to manage calls professionally.”

Louis s.

CTO

“What I liked most about Aircall is that it allows me to make and receive work-related calls without using my personal phone number.”

Aleah H.

OSS

“Aircall delivers a premium, highly efficient experience for B2B sales and support teams heavily reliant on CRM automation.”

Maria L.

Executive Assistant

Pros

“They will say your use case is possible, but you wont be able to actually build your use case in the free trial.”

John K.

CEO

“They have very good customer service but if you do sign up with them, prepare yourself for a lot of frustration”

Kenneth S.

owner

“They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!”

Carolyn A.

Franchise Operations

Cons

“This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel. When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider. ”

Brian M.

Founder

“We're moving to a different provider mainly because of this lack of flexibility around contracts, not the calling product itself.”

Peter W.

CEO

“Aircall does not have the feature to recall your frequently used speaker and microphone device and you have to select it every time you login.”

Joseph M.

Customer Concierge

Cons

“Aloware support will argue and refuse you a refund, they won't review the recorded meetings, they won't read your hours of dialog with support trying to make the platform work, they will refuse all accountability and charge your card regardless of their carelessness.”

John K.

CEO

“Changing a contact is on Aloware does not work well if the contact has been pulled from another integration, the Guesty integration is not 2-way.”

Jean-Emmanuel L.

Co-Founder