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Aircall vs CloudCall Comparison (2026)

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Aircall

CloudCall

Overview

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

467

251

135

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.0

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

Pros

“VR, call routing, business hours, shared inboxes, call tagging, and analytics provide everything a growing team needs to manage calls professionally.”

Louis s.

CTO

“What I liked most about Aircall is that it allows me to make and receive work-related calls without using my personal phone number.”

Aleah H.

OSS

“Aircall delivers a premium, highly efficient experience for B2B sales and support teams heavily reliant on CRM automation.”

Maria L.

Executive Assistant

Pros

“It was user friendly and had quite a few unique setting choices to personalize it to our business' needs.”

Deni H.

Executive Recruiter

“The integration of mixed services and options, it makes it easy to manage the communications within our company and outside.”

Paige B.

business Administration Support

“You have unlimited texting and calling in most countries so is cost effective from that perspective.”

Ben W.

Director

Cons

“This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel. When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider. ”

Brian M.

Founder

“We're moving to a different provider mainly because of this lack of flexibility around contracts, not the calling product itself.”