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CloudCall vs Microsoft Teams Comparison (2026)
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VoIP.ms
4.8
Nextiva
4.6
Good recommendations?
CloudCall
4.0
(40)5
21
4
7
3
7
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Microsoft Teams
4.5
(11.1K)5
6.5K
4
3.5K
3
867
2
156
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.
Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.0
40
5
4
3
2
1
21
7
7
2
3
- Value for money
- Ease of use
- Features
- Customer support
61%
would recommend this app4.5
11.1K
5
4
3
2
1
6.5K
3.5K
867
156
48
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“It was user friendly and had quite a few unique setting choices to personalize it to our business' needs.”
DH
Deni H.
Executive Recruiter
“The integration of mixed services and options, it makes it easy to manage the communications within our company and outside.”
PB
Paige B.
business Administration Support
“You have unlimited texting and calling in most countries so is cost effective from that perspective.”
BW
Ben W.
Director
Pros
“The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.”
Ashley G.
HR Manager
“Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.”
Keely F.
Patient Care Coordinator
“Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.”
Cyrene J.
Property Administrator
Cons
Not enoughreviews yet
Cons
When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts.
Kari J.
Internal Auditor
“Teams can be hard to navigate around to find niche settings or features, including uploaded files - without a preview feature, or a decent filter, it can be easy to lose track of spreadsheets, documents, and images. When there is a lot of communication going on, it can get messy.”
Maria P.
Accessories Designer
“In some cases, too many clicks are required to get to what I need; for example, getting to chats and files. When you are also working in multiple teams it can be quite overwhelming with the notifications, and it would be nice to have more control to lend what is most important.”
LV
Luis V.
Account Executive
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review5 days ago
Key features
- Total features89
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Security
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Directory
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- Host Controls
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Polls/Voting
- Power Dialer
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Progressive Dialer
- Project Management
- Queue Management
- Quizzes
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Softphone
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Whiteboard
- Workflow Management
- Total features103
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Security
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Directory
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- Host Controls
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Polls/Voting
- Power Dialer
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Progressive Dialer
- Project Management
- Queue Management
- Quizzes
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Softphone
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Whiteboard
- Workflow Management
Integrations
- Total integrations9
- 8x8 Work
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- Access Vincere Evo
- Adobe Acrobat
- Airtable
- Amazon Aurora
- Amazon EC2
- Amazon QuickSight
- Amazon RDS
- Amazon Redshift
- Ansible Automation Platform
- Apollo.io
- Asana
- Atlan
- Atlas
- Azure DevOps
- Azure DevOps Server
- BeyondTrust Remote Support
- BigQuery
- Box
- Bullhorn
- Bullhorn Recruitment Cloud
- Calendly
- Canvas
- Chameleon-i
- Cigati Gmail Backup Tool
- Claude
- Claude Code
- ClickUp
- CommunitySuite
- Confluence
- Copilot
- Culture Amp
- Cursor
- Darwinbox
- DataSnipper
- Databricks
- Datadog
- Desk365
- Docker
- Document360
- Docusign
- Dynamics 365
- Dynamics 365 Sales
- Fathom
- Figma
- Fireflies
- FotoWare DAM
- Foxit PDF Reader
- Freshdesk
- Freshservice
- GitHub Copilot
- Glean
- GoTo Meeting
- Gong
- Google Classroom
- Google Cloud Storage
- Grammarly
- HaloPSA
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Intelerad
- JIRA Service Management
- Jenkins
- Jira
- JobDiva
- Kadence
- Kahoot!
- Keka
- KingAsterisk Contact Center Software
- Krisp
- Kudos
- Leapsome
- LogicMonitor
- Mekari Talenta
- MessageGears
- MicroStation
- Microsoft Bookings
- Microsoft Copilot Studio
- Microsoft Defender for Office 365
- Microsoft Excel
- Microsoft Fabric
- Microsoft Forms
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Viva Engage
- Microsoft Whiteboard
- Microsoft Word
- Miro
- Moveworks
- Navisworks
- Netlify
- Netskope One Platform
- NextGen Enterprise
- Nextiva
- Notion
- OfficeSpace Software
- Okta
- OneDrive
- OpsGenie
- Otter.ai
- Outreach
- PagerDuty
- Password Safe
- Personio
- PingFederate
- Polly
- Qase
- QuickBooks Point of Sale
- Read AI
- RingCentral Events
- RingCentral Video
- RingEX
- Riva
- Rubrik
- SAP Signavio
- SL Professional
- SL-GMS
- SailPoint
- Salesforce Sales Cloud
- Salesloft
- ServiceNow DevOps
- ShipBob
- Shopify Plus
- Simplesat
- SmartWinnr
- Smartsheet
- SonarQube
- Splunk Enterprise
- Squirrel
- Sumo Logic
- Syncro
- Tableau
- TimeTrex
- Todoist
- Tracker
- TradeTapp
- Trello
- Unily
- Uptime.com
- Vacation Tracker
- Verint Workforce Management
- Visio
- Vista Social
- Wave
- Webex Suite
- Windows 11
- Woodstock Optimization Studio
- Workai
- Workato
- Workday HCM
- Workday Peakon Employee Voice
- Workday Talent Management
- Wrike
- Yeastar Cloud PBX
- Yoke (formerly CoPilot AI)
- Zabbix
- Zapier
- Zoho CRM
- Zoho Desk
- Zoho Mail
- Zoom Phone
- Zoom Workplace
- absentify
- deskbird
- Total integrations170
- 8x8 Work
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- Access Vincere Evo
- Adobe Acrobat
- Airtable
- Amazon Aurora
- Amazon EC2
- Amazon QuickSight
- Amazon RDS
- Amazon Redshift
- Ansible Automation Platform
- Apollo.io
- Asana
- Atlan
- Atlas
- Azure DevOps
- Azure DevOps Server
- BeyondTrust Remote Support
- BigQuery
- Box
- Bullhorn
- Bullhorn Recruitment Cloud
- Calendly
- Canvas
- Chameleon-i
- Cigati Gmail Backup Tool
- Claude
- Claude Code
- ClickUp
- CommunitySuite
- Confluence
- Copilot
- Culture Amp
- Cursor
- Darwinbox
- DataSnipper
- Databricks
- Datadog
- Desk365
- Docker
- Document360
- Docusign
- Dynamics 365
- Dynamics 365 Sales
- Fathom
- Figma
- Fireflies
- FotoWare DAM
- Foxit PDF Reader
- Freshdesk
- Freshservice
- GitHub Copilot
- Glean
- GoTo Meeting
- Gong
- Google Classroom
- Google Cloud Storage
- Grammarly
- HaloPSA
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Intelerad
- JIRA Service Management
- Jenkins
- Jira
- JobDiva
- Kadence
- Kahoot!
- Keka
- KingAsterisk Contact Center Software
- Krisp
- Kudos
- Leapsome
- LogicMonitor
- Mekari Talenta
- MessageGears
- MicroStation
- Microsoft Bookings
- Microsoft Copilot Studio
- Microsoft Defender for Office 365
- Microsoft Excel
- Microsoft Fabric
- Microsoft Forms
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Viva Engage
- Microsoft Whiteboard
- Microsoft Word
- Miro
- Moveworks
- Navisworks
- Netlify
- Netskope One Platform
- NextGen Enterprise
- Nextiva
- Notion
- OfficeSpace Software
- Okta
- OneDrive
- OpsGenie
- Otter.ai
- Outreach
- PagerDuty
- Password Safe
- Personio
- PingFederate
- Polly
- Qase
- QuickBooks Point of Sale
- Read AI
- RingCentral Events
- RingCentral Video
- RingEX
- Riva
- Rubrik
- SAP Signavio
- SL Professional
- SL-GMS
- SailPoint
- Salesforce Sales Cloud
- Salesloft
- ServiceNow DevOps
- ShipBob
- Shopify Plus
- Simplesat
- SmartWinnr
- Smartsheet
- SonarQube
- Splunk Enterprise
- Squirrel
- Sumo Logic
- Syncro
- Tableau
- TimeTrex
- Todoist
- Tracker
- TradeTapp
- Trello
- Unily
- Uptime.com
- Vacation Tracker
- Verint Workforce Management
- Visio
- Vista Social
- Wave
- Webex Suite
- Windows 11
- Woodstock Optimization Studio
- Workai
- Workato
- Workday HCM
- Workday Peakon Employee Voice
- Workday Talent Management
- Wrike
- Yeastar Cloud PBX
- Yoke (formerly CoPilot AI)
- Zabbix
- Zapier
- Zoho CRM
- Zoho Desk
- Zoho Mail
- Zoom Phone
- Zoom Workplace
- absentify
- deskbird
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