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Aircall vs Quo Comparison (2026)

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Aircall

Quo

Overview

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Quo is the collaborative phone system trusted by teams at over 90,000 businesses. It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices. Built for teams who never want to miss a call.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

467

251

135

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“VR, call routing, business hours, shared inboxes, call tagging, and analytics provide everything a growing team needs to manage calls professionally.”

Louis s.

CTO

“What I liked most about Aircall is that it allows me to make and receive work-related calls without using my personal phone number.”

Aleah H.

OSS

“Getting started was incredibly fast — numbers can be provisioned in just a few clicks, and onboarding new team members takes minutes, not days.”

Louis s.

CTO

Pros

“Quo is solid for straightforward call management, but it falls short for teams using multiple tools or needing robust onboarding capabilities. If you're integrated with platforms like Jobber or need live-call monitoring for training, this tool will feel limiting.”

Richwell A.

Operations Manager

“I like that we are able to have a virtual assistant for missed calls and the call flows are easy to set up.”

Kayla V.

Field Service Coordinator

“We will be using quo for as long as our business is open, we have enjoyed the whole process of it and like it being straight to our personal phones since we are a small, family owned business”

alyssa c.

Manager

Cons

“This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel. When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider. ”

Brian M.

Founder

“We're moving to a different provider mainly because of this lack of flexibility around contracts, not the calling product itself.”

Peter W.

CEO

“Aircall does not have the feature to recall your frequently used speaker and microphone device and you have to select it every time you login.”

Joseph M.

Customer Concierge

Cons

“Additionally, Quo doesn't support live-call listening, which is a major gap for us, training new CSRs on real calls is critical, and we can't do that effectively with Quo.”

Richwell A.

Operations Manager

“I wasn't able to send messages to any clients or even respond to messages I received until my number was fully processed through with US carriers.”

Dorian L.

Tour Operator

“Contact UI doesn't provide the ability to insert links, for example being able to link to a customer's CRM info in another system.”