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Alcea IssueTrack
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based issue management software
Table of Contents
Alcea IssueTrack - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Alcea IssueTrack overview
What is Alcea IssueTrack?
Alcea IssueTrack is a cloud-based issue management software designed to help organizations report, view, track, and manage issues across processes, departments, and workflows via a unified portal. The application enables businesses to streamline the prioritization and progression of reported incidents, monitor available resources, and analyze the productivity of employees.
Alcea IssueTrack includes an interactive dashboard, which enables enterprises to view pending tickets, assigned agents, progress, date of issue, and priority level. Administrators can define custom rules to provide role-based access to data, view tickets for specific dates or months using the built-in calendar, and notify assignees, submitters, and other concerned parties about the status of issues via email notifications. Users can also attach supporting documents to tickets and share them with team members for reference.
Alcea IssueTrack’s search functionality lets supervisors locate tickets using ID, subject, agent, or date. Managers can also gain insights into issues, measures taken to resolve them, and the progress of projects using real-time reports.
Alcea IssueTrack’s user interface
Alcea IssueTrack reviews
Overall rating
4.2
/5
10
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.89/10
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Alcea IssueTrack's key features
Most critical features, based on insights from Alcea IssueTrack users:
All Alcea IssueTrack features
Features rating:
Alcea IssueTrack alternatives
Alcea IssueTrack
Starting from
20
Per month
Jira
Starting from
7.91
/user
Per month
GitHub
Starting from
4
/user
Per month
JIRA Service Management
Starting from
20
/user
Per month
Alcea IssueTrack pricing
Value for money rating:
Starting from
20
Per month
Flat Rate
User opinions about Alcea IssueTrack price and value
Value for money rating:
Alcea IssueTrack support options
Typical customers
Platforms supported
Support options
Training options
Alcea IssueTrack FAQs
Q. Does Alcea IssueTrack support mobile devices?
Alcea IssueTrack supports the following devices:
iPhone, iPad, Android
Q. What level of support does Alcea IssueTrack offer?
Alcea IssueTrack offers the following support options:
Chat