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Amazon Chime vs Zoom Workplace Comparison (2026)

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Microsoft Teams logo

Microsoft Teams

4.5

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Google Meet

4.5

Good recommendations?

Amazon Chime logo

Amazon Chime

Zoom Workplace logo

Zoom Workplace

Overview

Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls, video calls & conferences, and more

Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

135

5

4

3

2

1

75

40

14

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.6

14.6K

5

4

3

2

1

10K

3.9K

544

63

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

“Amazon chime is a very good tool to build webRTC related application and can be deployed to production fairly quickly too.”
SY

Shuchun Y.

Software Engineer

“The audio and video quality are amazing, and features like smart mute and noise cancellation enhance clarity.”
Verified reviewer profile picture

Reena K.

Software Engineer

“It also offers fewer third-party integrations and occasionally experiences mobile app issues.”
MT

Mary T.

President

Pros

“Built-in AI Tools: The AI Companion is a standout, providing automated meeting summaries, action items, and quick catch-up threads so users don't miss a beat.”
VS

Victoria S.

Customer Service officer

“Calendar & Email Integration: Seamless syncing with tools like Google Workspace and Microsoft Outlook makes scheduling and tracking invitations virtually frictionless.”
VS

Victoria S.

Customer Service officer

“The video and audio quality are generally strong, and features like screen sharing, chat, and scheduling make communication efficient. While there can be occasional technical issues depending on the internet connection, overall it is a very useful and practical tool for both personal and professional use.”
Verified reviewer profile picture

Mailen G.

WSB

Cons

“User interface seemed lacking compared to it's competitors which was something I did not anticipate.”
DC

Daniel C.

Benefits and Compliance Manager

“Chime misses most of the features available for video conferencing when compared to other alternatives”
SM

Shreyash M.

Manager

“Connection problems are critical and sometimes it's creating problem on it's own.”
ME

Metin E.

E-Commerce Manager

Cons

“The platform can be quite heavy on mobile data consumption. When I am conducting field research away from the university Wi-Fi, using Zoom for long meetings drains my mobile data plan very quickly.”
AV

ADEGOKE V.

Research Assistant

“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”
CW

Clyde W.

System Administrator

“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”
ES

Ellie S.

Founder and Lead Marketer

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features33
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Audio Recording
  • Audio/Video Conferencing
  • Auto Framing
  • Auto-Dialer
  • Automatic Transcription
  • Availability Indicator
  • Availability Management
  • Brainstorming
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Generation
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Employee Directory
  • Employee Engagement
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • HD Audio/Video
  • Host Controls
  • IVR
  • Image Editing
  • Inbox Management
  • Live Chat
  • Live Streaming
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile App
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Booking
  • Online Voice Transmission
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Project Management
  • Quizzes
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Social Media Streaming
  • Space Reservation
  • Split/Multi-Screen
  • Status Tracking
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Visitor Management
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Total features144
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Audio Recording
  • Audio/Video Conferencing
  • Auto Framing
  • Auto-Dialer
  • Automatic Transcription
  • Availability Indicator
  • Availability Management
  • Brainstorming
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Generation
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Employee Directory
  • Employee Engagement
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • HD Audio/Video
  • Host Controls
  • IVR
  • Image Editing
  • Inbox Management
  • Live Chat
  • Live Streaming
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile App
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Booking
  • Online Voice Transmission
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Project Management
  • Quizzes
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Social Media Streaming
  • Space Reservation
  • Split/Multi-Screen
  • Status Tracking
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Team Collaboration
  • Templates
  • Third-Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Visitor Management
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard

Integrations

  • Total integrations2
  • AWS CloudTrail
  • Adobe Acrobat
  • Agentforce
  • Amazon Chime
  • Amazon S3
  • Asana
  • Ashby
  • Attention
  • Avoma
  • Blackboard
  • Boomerang for Gmail
  • Box
  • Bullhorn
  • Calendly
  • ChatGPT
  • Chrome Enterprise
  • Clari
  • ClickUp
  • Customer.io
  • Descript
  • DeskTime
  • Discord
  • Fantastical
  • Fathom
  • Fireflies
  • Freshsales
  • Genesys Cloud CX
  • Gong
  • Google Classroom
  • Google Cloud Storage
  • Google Translate
  • Google Workspace
  • Greenhouse
  • Guru
  • Hireology
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • IntakeQ
  • Jira
  • JobDiva
  • KingAsterisk Contact Center Software
  • Krisp
  • Lever
  • Loom
  • Mentimeter
  • Microsoft Excel
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project Server Subscription Edition
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Word
  • Mindtickle
  • Miro
  • Notion
  • OBS Studio
  • Okta
  • Otter.ai
  • Outreach
  • Rally UXR
  • Retell AI
  • Salesloft
  • Shopify
  • Teamup
  • Upheal
  • Zapier
  • Zoho CRM
  • Zoom Events and Webinars
  • Zoom Revenue Accelerator
  • Zoom Workplace
  • Total integrations71
  • AWS CloudTrail
  • Adobe Acrobat
  • Agentforce
  • Amazon Chime
  • Amazon S3
  • Asana
  • Ashby
  • Attention
  • Avoma
  • Blackboard
  • Boomerang for Gmail
  • Box
  • Bullhorn
  • Calendly
  • ChatGPT
  • Chrome Enterprise
  • Clari
  • ClickUp
  • Customer.io
  • Descript
  • DeskTime
  • Discord
  • Fantastical
  • Fathom
  • Fireflies
  • Freshsales
  • Genesys Cloud CX
  • Gong
  • Google Classroom
  • Google Cloud Storage
  • Google Translate
  • Google Workspace
  • Greenhouse
  • Guru
  • Hireology
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • IntakeQ
  • Jira
  • JobDiva
  • KingAsterisk Contact Center Software
  • Krisp
  • Lever
  • Loom
  • Mentimeter
  • Microsoft Excel
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project Server Subscription Edition
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Word
  • Mindtickle
  • Miro
  • Notion
  • OBS Studio
  • Okta
  • Otter.ai
  • Outreach
  • Rally UXR
  • Retell AI
  • Salesloft
  • Shopify
  • Teamup
  • Upheal
  • Zapier
  • Zoho CRM
  • Zoom Events and Webinars
  • Zoom Revenue Accelerator
  • Zoom Workplace

Alternatives

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