Amazon Chime Pricing, Features, Reviews & Comparison of Alternatives

Amazon Chime

Online meeting & video conferencing solution

4.82/5 (17 reviews)

Amazon Chime overview

Amazon Chime is a cloud-based communication solution which is designed to simplify the process of organizing & conducting online meetings, voice calls, video calls and conferences. Users can also record calls, share files, and chat in real-time through the apps for iOS, Android, Windows, and Mac OSX.

Amazon Chime automatically calls participants to join meetings, with participants able to join meetings with a single tap, or let other users know that they are running late. Personalized meeting URLs can be created and used when scheduling meetings in advance, or to start instant meetings. The visual roster which gives users insight into who is present in the meeting, who has marked themselves as ‘running late’, and who is unavailable, removing the need for roll calls. Users can also view which audio feed is responsible for any background noise, and any participant can mute individual audio feeds. All participants can share their screen in a meeting, without needing to request permission, and remote control of screens can be enabled for collaboration. Participants can dial in using a standard phone line from over 70 countries, and view shared content on supported web browsers. Meetings can be recorded, including voice, video, and any shared content, with recordings stored in the cloud.

Amazon Chime also includes instant messaging, allowing users to chat with other people within or outside their organization, individually or in groups. Notifications are automatically generated for new messages, and users can view whether their sent messages have been delivered or read. Files can be attached to conversations to be shared with all participants, and searchable chat histories are automatically synchronized across devices. Chat Rooms can also be created to enable multiple users to collaborate on projects, with @mentions to direct messages to specific participants.


Starting from
Pricing options
Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Amazon Chime screenshot: Users can join meetings through the Amazon Chime apps for iOS, Android, Mac OSX and Windows, or dial-in and join the meeting room through their web browserAmazon Chime: Frustration-Free Meetings with Exceptional Audio and Video QualityAmazon Chime screenshot: Amazon Chime allows users to join meetings with a tapAmazon Chime screenshot: Users can select whether or not to use their audio feed for a meetingAmazon Chime screenshot: Meetings can be scheduled for a later date and time, or users can begin instant meetings at any timeAmazon Chime screenshot: Personalized URLs can be used when setting up meetingsAmazon Chime screenshot: Dial-in numbers can be provided, enabling participants to call in to meetings from more than 70 countriesAmazon Chime screenshot: Users can chat with one another in real-time through Amazon ChimeAmazon Chime screenshot: Amazon Chime displays users' availabilityAmazon Chime screenshot: Users can view which participants are present in a meeting using the visual rosterAmazon Chime screenshot: Any participant in a meeting can share their screen or present without needing permission

Amazon Chime reviews


Very good

Value for money
Ease of use
Customer support
jennifer jhonsoon

This Software is ideal for chats with several people with a good level of security

Used weekly for 1-2 years
Reviewed 2019-01-25
Review Source: Capterra

I have a long time using the platform and it facilitates my work, above all it allows me to have order with a virtual agenda of my appointments. I like that I can share my screen and show necessary and timely data in my meetings. Another important fact is that my colleagues can record these encounters and thus reproduce it as often as possible. convenient to those who also need it, in general a very satisfactory experience

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its just amazing and easy to use!!

Used daily for 1-2 years
Reviewed 2019-01-03
Review Source: Capterra

I use it for every type of meeting I have because it not only really stable but it let me record everything in case I want to double check something said in the meeting.

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Really great messenger and video chat software, with great integrations

Used daily for 6-12 months
Reviewed 2019-02-07
Review Source: Capterra

Everyday video calls / internal team communication

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Laura Thorne

AMAZING! The best webinar tool out there

Used daily for 6-12 months
Reviewed 2018-11-23
Review Source: Capterra

Exceptional, brilliant, amazing, the must have webinar tool

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Best Work Messaging App

Used daily for 6-12 months
Reviewed 2019-04-14
Review Source: Capterra

Amazon Chime pricing

Starting from
Pricing options
Free trial
View Pricing Plans

30-day free trial, no credit card required.

Basic: free
Plus: $2.50 per user, per month
Pro: $15 per user, per month

Amazon Chime features

Call Recording
Instant Messaging
Live / Video Conferencing

API (141 other apps)
Activity Dashboard (70 other apps)
Automatic Notifications (56 other apps)
CRM Integration (66 other apps)
Call Monitoring (60 other apps)
Call Reporting (56 other apps)
Call Routing (70 other apps)
Call Transfer (62 other apps)
Caller ID (66 other apps)
Monitoring (58 other apps)
Receiving (52 other apps)
Reporting & Statistics (69 other apps)
SMS Integration (50 other apps)
Third Party Integration (83 other apps)
Voice Mail (54 other apps)

Additional information for Amazon Chime

Key features of Amazon Chime

  • 1:1 voice calls
  • 1:1 video calls
  • Video conferencing
  • Microsoft Outlook plugin
  • Screen sharing
  • Remote Desktop Control
  • Meeting scheduling
  • Meeting recording
  • Personalized meeting URLs
  • 1:1 chat
  • Chat rooms
  • Message history
  • Tap-to-join
  • Visual roster
  • Drag-and-drop file sharing
  • Availability indicators
  • @mentions
  • Searchable chat history
  • Chat message statuses
  • International dial-in
  • Admin console
  • Active Directory integration
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Participants can join meetings with a single tap, or mark themselves as ‘running late’ to alert their colleagues that they are behind schedule.

The visual roster allows users to see who is present in the meeting, who has marked themselves as ‘running late’, and where background noise is coming from, with the ability to mute individual audio feeds.

During meetings, screens can be shared from any device, by any participant, without requiring permission, and remote control can be enabled for individual screen shares.

Meetings can be recorded, including video, voice, and shared content, with cloud storage allowing users to access recordings through their chat history on any device.

Video conference calls can be conducted with up to 16 participants on desktops, or 8 on mobile devices, with participants’ videos displayed as tiles.