Amazon Chime - 2026 Pricing, Features, Reviews & Alternatives

Amazon Chime is a cloud-based communication solution which is designed to simplify the process of organizing & conducting online meetings, voice calls, video calls and conferences. Users can also record calls, share files, and chat in real-time through the apps for iOS, Android, Windows, and Mac OSX.

Amazon Chime automatically calls participants to join meetings, with participants able to join meetings with a single tap, or let other users know that they are running late. Personalized meeting URLs can be created and used when scheduling meetings in advance, or to start instant meetings. The visual roster which gives users insight into who is present in the meeting, who has marked themselves as ‘running late’, and who is unavailable, removing the need for roll calls. Users can also view which audio feed is responsible for any background noise, and any participant can mute individual audio feeds. All participants can share their screen in a meeting, without needing to request permission, and remote control of screens can be enabled for collaboration. Participants can dial in using a standard phone line from over 70 countries, and view shared content on supported web browsers. Meetings can be recorded, including voice, video, and any shared content, with recordings stored in the cloud.

Amazon Chime also includes instant messaging, allowing users to chat with other people within or outside their organization, individually or in groups. Notifications are automatically generated for new messages, and users can view whether their sent messages have been delivered or read. Files can be attached to conversations to be shared with all participants, and searchable chat histories are automatically synchronized across devices. Chat Rooms can also be created to enable multiple users to collaborate on projects, with @mentions to direct messages to specific participants.