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Amazon Chime Logo

Online meeting & video conferencing solution

Last updated: January 2025

Table of Contents

Amazon Chime - 2025 Pricing, Features, Reviews & Alternatives

What is Amazon Chime?

Amazon Chime is a cloud-based communication solution which is designed to simplify the process of organizing & conducting online meetings, voice calls, video calls and conferences. Users can also record calls, share files, and chat in real-time through the apps for iOS, Android, Windows, and Mac OSX.

Amazon Chime automatically calls participants to join meetings, with participants able to join meetings with a single tap, or let other users know that they are running late. Personalized meeting URLs can be created and used when scheduling meetings in advance, or to start instant meetings. The visual roster which gives users insight into who is present in the meeting, who has marked themselves as ‘running late’, and who is unavailable, removing the need for roll calls. Users can also view which audio feed is responsible for any background noise, and any participant can mute individual audio feeds. All participants can share their screen in a meeting, without needing to request permission, and remote control of screens can be enabled for collaboration. Participants can dial in using a standard phone line from over 70 countries, and view shared content on supported web browsers. Meetings can be recorded, including voice, video, and any shared content, with recordings stored in the cloud.

Amazon Chime also includes instant messaging, allowing users to chat with other people within or outside their organization, individually or in groups. Notifications are automatically generated for new messages, and users can view whether their sent messages have been delivered or read. Files can be attached to conversations to be shared with all participants, and searchable chat histories are automatically synchronized across devices. Chat Rooms can also be created to enable multiple users to collaborate on projects, with @mentions to direct messages to specific participants.

Benefits of using Amazon Chime

  • Participants can join meetings with a single tap, or mark themselves as ‘running late’ to alert their colleagues that they are behind schedule.

  • The visual roster allows users to see who is present in the meeting, who has marked themselves as ‘running late’, and where background noise is coming from, with the ability to mute individual audio feeds.

  • During meetings, screens can be shared from any device, by any participant, without requiring permission, and remote control can be enabled for individual screen shares.

  • Meetings can be recorded, including video, voice, and shared content, with cloud storage allowing users to access recordings through their chat history on any device.

  • Video conference calls can be conducted with up to 16 participants on desktops, or 8 on mobile devices, with participants’ videos displayed as tiles.
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    Amazon Chime's key features

    Most critical features, based on insights from Amazon Chime users:

    Mobile Access
    Video Conferencing
    Screen Sharing
    Real-Time Chat
    File Sharing
    Two-Way Audio & Video

    All Amazon Chime features

    Features rating:

    Video Call Recording
    Alerts/Notifications
    Recording
    Call Recording
    Chat/Messaging
    Collaboration Tools
    Communication Management
    Real Time Screen Sharing
    Drag & Drop
    File Transfer
    Live Chat
    Microsoft Outlook Integration
    Conferencing
    Meeting Management
    Private Chat
    Remote Access/Control
    @mentions
    Presentation Streaming
    Desktop/Browser Sharing
    Auto Framing
    Search/Filter
    User Profiles
    Host Controls
    Availability Indicator
    Status Tracking

    Amazon Chime awards

    Amazon Chime alternatives

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    Amazon Chime pricing

    Value for money rating:

    Starting from

    1

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Amazon Chime integrations (13)

    Integrations rated by users

    We looked through 126 user reviews, to identify which products are mentioned as Amazon Chime integrations, and what is the users perception.

    OneDrive logo
    OneDrive

    Integration rating: 4.0 (1)

    OneDrive has our organization's data repositories and hence a direct linking was essential.

    AvatarImg

    KRITESH SHARMA

    DEVELOPER

    Integration rating: 4.0 (1)

    Slack logo
    Slack

    Integration rating: 5.0 (1)

    Amazon Chime support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Videos
    Documentation

    Amazon Chime reviews

    Overall rating

    4.4

    /5

    126

    Positive reviews

    87

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.27/10
    Rating distribution

    5

    4

    3

    2

    1

    71

    39

    11

    2

    3

    Pros
    Nice clean and easy to use product with fast install and minimal learning curve. Just as good as the best tools for conferencing.
    Has whiteboard su[pported for remote collaboration. Awesome integrations with Amazon products.
    Great tool for communicating. Supports many features like videoconferencing and screen sharing.
    Cons
    It was one of the worst conferencing tool we have used.
    The Amazon support team is the worst response team I have ever worked within 40 years of customer service.
    It's the worst communications tool I've ever used. If our IT VP would allow it, I'd stop using it in a second.

    Amazon Chime FAQs

    Q. What type of pricing plans does Amazon Chime offer?

    Amazon Chime has the following pricing plans:
    Starting from: $1.00
    Pricing model: Free

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    Q. Who are the typical users of Amazon Chime?

    Amazon Chime has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Amazon Chime support?

    Amazon Chime supports the following languages:
    English


    Q. Does Amazon Chime support mobile devices?

    Amazon Chime supports the following devices:
    Android, iPad, iPhone


    Q. Does Amazon Chime offer an API?

    No, Amazon Chime does not have an API available.


    Q. What other apps does Amazon Chime integrate with?

    Amazon Chime integrates with the following applications:
    AWS CloudTrail, Amazon S3


    Q. What level of support does Amazon Chime offer?

    Amazon Chime offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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