AtHoc Suite Pricing, Features, Reviews & Comparison of Alternatives

AtHoc Suite

Integrated applications for cloud-based crisis communication

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AtHoc Suite overview

BlackBerry AtHoc is a provider of interactive warning software solutions, built to notify targeted audiences of time-sensitive information. The AtHoc Suite is an integrated collection of four component applications, all compliantly secured with behind firewall technology, promising networked crisis communication ready for enterprise deployment. AtHoc's online platform promises to connect users, their devices and their organizations with end-to-end products supported by mobility, hybrid cloud and IP network to deliver real time performance.

Within the suite, AtHoc Alert begins with real time emergency notifications across virtually every device or channel, enabling crisis managers to implement enterprise-wide two-way communication to all users from its web-based console. Specific tools and features include pre-configured templates, custom fields, geo-location targeting and teleconferencing. AtHoc Collect then gathers geo-tagged event data and field incident reporting, providing geo-sensed "duress" call triggers and visualizing emergency situations on mapped displays. A companion AtHoc mobile app for iOS and Android devices supports users here with native features for posting incident notes and attaching rich media evidence such as photos. AtHoc Account extends this with real time visibility on personnel location and status tracking, providing compliance report data and operation center access via self-service portal. Lastly, As emergencies and crisis events happen, AtHoc Connect facilitates the exchange of critical information between organization communities, associated agencies and members of the public also. Promising a single workflow with secured automation, connected entities can communicate, collaborate and coordinate situation assessment and response without the need for external corporate contacts management.
www.athoc.com

Pricing

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Value for money
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Devices

Business size

S
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Markets

United States

Supported languages

English
AtHoc Suite screenshot: AtHoc Alert claims to unify all input and output sources (devices) to send mass notifications across an entire enterprise-wise crisis communications infrastructureBlackBerry AtHoc Crisis Communication Platform OverviewAtHoc Suite screenshot: AtHoc Collect gathers and plots geo-location events on a map with information pertaining to source and event type, visualizing occurrences as they happen at operation center HQAtHoc Suite screenshot: AtHoc mobile app for iOS and Android gives smartphones users native access to filed crisis reporting features for submitting data back to AdHoc CollectAtHoc Suite screenshot: As an event occurs, AtHoc mobile app users receive critical alerts while their own activities and responses are also itemised chronologicallyAtHoc Suite screenshot: Organizations can send notifications prompting for a response updating on status through the AdHoc mobile app for smartphones AtHoc Suite screenshot: Users of the AdHoc mobile app for iOS and Android, as shown, are given a range of possible responses to send back status updates to certain conditional crisis notifications

AtHoc Suite reviews

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AtHoc Suite pricing

Pricing options
Subscription
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AtHoc Suite features

Activity Dashboard
Automatic Notifications
Instant Messaging
Reporting & Statistics
SMS Integration

API (129 other apps)
CRM Integration (60 other apps)
Call Monitoring (52 other apps)
Call Recording (81 other apps)
Call Reporting (50 other apps)
Call Routing (62 other apps)
Call Transfer (58 other apps)
Caller ID (58 other apps)
Chat (72 other apps)
Conferencing (69 other apps)
Live / Video Conferencing (50 other apps)
Monitoring (51 other apps)
Receiving (53 other apps)
Third Party Integration (77 other apps)
Voice Mail (50 other apps)

Additional information for AtHoc Suite

Key features of AtHoc Suite

  • Discussion boards
  • Two-way communication
  • Geo targeting
  • Mass notifications
  • Templates
  • Automatic notifications
  • Alerts / escalation
  • Mobile alerts
  • Customizable templates
  • Socila media integration
  • Application security
  • Instant messaging
  • SMS integration
  • Multi-channel communication
  • Collaboration tools
  • Real time updates
  • Real time notifications
  • Status tracking
  • Mobile integration
  • Computer telephony
  • Scenarios
  • Custom fields
  • Geolocation
  • Geographic maps
  • Geotargeting
  • GPS
  • GPS integration
  • Activity dashboard
  • Reporting & statistics
  • Wireless network support
  • Corporate communications
  • User photos
  • Event logs
  • Activity tracking
  • User activity monitoring
  • Secure data storage
  • Multi-location
  • Multi-channel distribution
  • Desktop notifications
  • Self monitoring
  • Manager self service
  • Self service portal
  • Safety management
  • Incident management
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Benefits

BlackBerry AtHoc Suite presents an integrated suite of secured, cloud hosted applications designed to provide enterprise-level crisis communications and notifications management across Alert, Collect, Account and Connect.

AtHoc Alert provides emergency mass notifications spanning multiple channels and devices to notify an entire organization via customizable alert target fields, configurable templates and scenarios, plus the attachment of safety procedure data such as evacuation routes etc.

AtHoc Collect, supported by the companion AtHoc mobile app for iOS and Android, gathers critical data from an organization's people with real time status tracking, geo-located mapped events, and rich media field reporting.

AtHoc Account supports the safety of organization personnel during crisis management with the promise of real time visibility with safety status updates, recovery resource allocation capabilities, at-a-glance dashboards and reporting.

AtHoc Connect enables organizations with shared goals and communal response interest, to create secured permission-based network for interoperable communication, connecting them in real time to mitigate the impact of crisis events.