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EZ Texting
5
181
4
60
3
18
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS Marketing That’s Easy to Use & Impossible to Outgrow
Table of Contents
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EZ Texting - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
EZ Texting overview
Based on 273 verified user reviews
What is EZ Texting?
Reviews for EZ Texting come from a wide variety of industries, including Non-Profit Organization Management (12% of reviewers), Health, Wellness and Fitness (8%), and Real Estate (6%). The most frequent use case for EZ Texting cited by reviewers is SMS marketing (45% of reviewers).
What do users say about EZ Texting pricing?
Reviewers indicate that EZ Texting’s flexible pricing and lack of contracts suit small businesses and nonprofits, and they appreciate free credits for testing. Some reviewers feel costs rise quickly for larger campaigns, and users report frustration with expiring credits, incremental charges, and confusing pricing structures.
Starting price
per month
Pros & Cons
Text Messaging
Audience Communication
Phone Communication
Pricing
Credits
Cost and pricing structure concerns
EZ Texting’s user interface
EZ Texting reviews
Overall rating
4.5
/5
273
Positive reviews
74
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.74/10
5
4
3
2
1
181
60
18
7
7
Francesco I.
Head of Marketing
Dawn T.
HR Manager
Bob P.
Director of Technology Support
dan f.
executive director
Jodi M.
CEO
Jeff C.
Marketing Director
Who uses EZ Texting?
Based on 273 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
EZ Texting's key features
Most critical features, based on insights from EZ Texting users:
All EZ Texting features
Features rating:
EZ Texting alternatives
EZ Texting
Starting from
25
Per month
Tremendous
Starting from
Free
LiveAgent
Starting from
15
/user
Per month
Slack
Starting from
8.75
/user
Per month
EZ Texting pricing
Pricing plans
Pricing details:
User opinions about EZ Texting price and value
Value for money rating:
Of 59 reviews that provide robust commentary on EZ Texting's price and value, mention it in a positive light.
Reviewers indicate that EZ Texting offers flexible pricing options, including pay-as-you-go and monthly plans, which some users find especially suitable for small businesses and nonprofits with basic texting needs. They appreciate the absence of contracts, the ability to scale usage, and the cost-effectiveness compared to traditional advertising. Some users say the platform occasionally provides free credits or free accounts, making it easier to test the service before committing. Reviewers appreciate that the platform is easy to use and that the pricing is generally perceived as reasonable for the features included, though they note that more advanced functionalities may require higher-tier plans or additional purchases.
Some reviewers feel that costs can add up quickly, especially for larger campaigns, as pricing is based on message volume, keyword usage, and additional users. They report frustration with credits expiring after 12 months, incremental charges for extra features, and the lack of annual subscription discounts. Users think the pricing structure can be confusing or misleading, with some expressing disappointment over unexpected expenses or limitations in lower-tier plans. Some users report that keyword bundles and added functionalities can become cost-prohibitive, particularly for nonprofits or organizations with large contact lists.
, and
EZ Texting integrations (14)
Integrations rated by users
We looked at 273 user reviews to identify which products are mentioned as EZ Texting integrations and how users feel about them.
Integration rating: 4.3 (3)
“this was only used for the application testing.”
Kai S.
swe
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
EZ Texting customer support
What do users say about EZ Texting customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of EZ Texting customer support.
A fair number of users say customer support is responsive, friendly, and easy to reach when issues arise.
A minority of users report slow response times, unresolved issues, and limited or inconsistent customer support.
Support options
Training options
To see what individual users say about EZ Texting's customer support, check out the review snippets below.
“Overall, really like EZ Texting - customer service is helpful if ever any issue.”
Lisette D.
Digital brand manager
“EZ Texting provides a great service that allows me to connect with my customers.”
Mark S.
Owner
“The product is great for the most part, but the recent changes and customer service issues are enough to break my loyalty with them and consider companies elsewhere to see what our outside options are.”
Meaghan E.
Event Operations
EZ Texting FAQs
EZ Texting has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is EZ Texting used for?
EZ Texting is a comprehensive SMS marketing software platform that enables businesses to execute mass texting campaigns and engage with audiences through both SMS and MMS messaging. The system serves organizations across multiple industries including retail, healthcare, education, nonprofit, real estate, and eCommerce sectors, providing tools to convert communications into tangible business outcomes such as leads, appointments, employee engagement, and donations. The platform offers an extensive array of messaging capabilities that extend beyond basic bulk texting functionality. Core features include mass SMS delivery that can reach audiences of any size, MMS messaging with integrated Shutterstock editor for multimedia content creation, two-way conversational texting for personalized interactions, and sophisticated automation tools that enable personalized customer journeys. The system incorporates advanced contact management with unlimited contact storage, segmentation capabilities, and custom fields for targeted messaging. Users can implement complex text marketing strategies through scheduled messages, campaign calendars, recurring texts, and drip campaigns. EZ Texting also provides opt-in management tools including keywords, QR codes, and compliant opt-in mechanisms to help businesses build subscriber lists while maintaining regulatory compliance. The platform's analytics and reporting functions deliver insights on message delivery rates, campaign performance, and contact engagement metrics, allowing organizations to optimize text marketing strategies based on data-driven decisions. EZ Texting offers extensive integration capabilities to connect with existing business systems and extend functionality. The platform provides API access for custom development requirements, enabling businesses to incorporate SMS capabilities into proprietary applications. Through Zapier integration, EZ Texting connects with thousands of third-party applications without requiring custom development. Direct integrations with popular CRM platforms such as HubSpot, Salesforce, and Zoho allow for seamless data synchronization between systems. The platform also integrates with email marketing tools like Mailchimp and Constant Contact, creating unified communication channels. For developers, EZ Texting provides comprehensive API documentation and webhook functionality to facilitate custom implementations and automated workflows.
Q. Does EZ Texting support mobile devices?
EZ Texting supports the following devices:
iPhone, iPad
Q. What level of support does EZ Texting offer?
EZ Texting offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat
