AVOXI vs RingEX

Microsoft Teams

Nextiva

CallHippo

Vonage Business Communications

8x8 Work

Avaya UCaaS

Compare AVOXI and RingEX based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Automated Attendant

Automated Routing

Automatic Call Distribution

Blended Call Center

Call Center Management

Call Disposition

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scoring

Call Tagging

Call Tracking

Call Tracking Metrics

Call Transfer

Callback Scheduling

Caller ID

Caller Profiles

Collaboration Tools

Communication Management

Computer Telephony Integration

Customizable Caller ID

Customizable Reports

Dashboard

Data Import/Export

File Transfer

For Cloud Phone Systems

Inbound Call Center

Live Chat

Manual Dialer

Mobile Access

Monitoring

Multi-Channel Communication

Multiple Scripts

Multiple User Accounts

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Metrics

Phone Key Input

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Recording

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

Scheduled Recording

SIP Trunking

Survey/Poll Management

Third-Party Integrations

Video Call Recording

Virtual Extensions

Voice Customization

Voice Mail

VoIP

VoIP Connection

AVOXI

Linux

Web-based

Windows

Chief Talent Officer 

Avoxi has been easy and very professional to work with, the products are great and customer service is top notch. They follow up and are responsive without being intrusive.

Project Manager

The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.

It is extremely reliable, very easy to setup, support is incredibly efficient and the value for the money is great.

Senior Subject matter expert

There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI.

IT Director

The setup is very easy to follow and manage. And the software functions are pretty comprehensive and easy to use.

Managing Director

Stable is most important for software. Yes, this is a stable services and didn't have any accident yet.

Director

We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments.

Soporte tecnico

It is a software that came to reduce the costs of the company and it is also very stable and easy to use and its support platform is very friendly and its quick solution in some problems.

It was a perfect fit when we moved from our corporate office land lines to remote during the pandemic.

It's a good choice to fix with Avoxi. It's easy to sellect and fix the worldwide numbers to our system.

Marketing Manager

The support is great, we implemented this during pandemic situation to support our initiatives and business.

Sr. Manager, Technology Services

Very easy to procure new international phone numbers. Admin portal is visually appealing and easy to navigate.

Avoxi software are easy to setup, to use and quite comprehensive.

Manager

I find it very easy to use and easy to navigate and not complicated.

Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects.

President

It took a few tech's until I was able to get the information that I needed...but they stuck with me.

Founder

These are the ideas that will change the world one transaction at a time, not meditating in a cave to self serve one's inaction.

Regional IT Manager

Easy to set up call routing, virtual attendants. Very scalable without the need for large capital investments.

AVOXI screenshot: AVOXI call dispositions

AVOXI screenshot: AVOXI call group management

AVOXI screenshot: AVOXI reporting

Large Enterprises

Mid Size Business

Non Profit

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Auto-Dialer

Calendar Management

Call Conferencing

Call Screening

Chat/Messaging

Conferencing

Contact Management

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

Microsoft Outlook Integration

Multi-User Collaboration

Predictive Dialer

Presentation Streaming

Purchasing & Receiving

Remote Access/Control

Screen Sharing

Single Sign On

SMS Messaging

Two-Way Audio & Video

Unified Communications

Video Conferencing

Virtual Call Center

Voicemail Transcription

RingEX

Android

iPad

iPhone

Director of Operations

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

Corporate Counsel

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

Account Executive

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

Marketing Director

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

Property Manager

It's very user friendly,  they have great customer service. Our company has their own account manager which happens to be very helpful.

Director & Founder

With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.

Our overall experience has been great. For the most it's been great to utilize.

Admin. & Development Assistant

Extensions and mobile phone abilities. Very reliable and great support.

Planning & Investment Analyst

The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.

Occupational Therapist

I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.

owner

Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.

Website designer

When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

attorney

Easy to use and customer service is always helpful. Great app for your mobile phone.

client service supervisor

The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.

Owner

I hate everything about this company at this point.

We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.

CITO

Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

AVOXI vs RingEX Comparison (2026)

AVOXI

RingEX

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives