GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
AVOXI
Hosted business phone system and call center solution
AVOXI Pricing, Features, Reviews and Alternatives
AVOXI FAQs
AVOXI has the following pricing plans:
Starting from: $19.99
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of AVOXI?
AVOXI has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does AVOXI support?
AVOXI supports the following languages:
English
Q. Does AVOXI offer an API?
Yes, AVOXI has an API available for use.
Q. What other apps does AVOXI integrate with?
AVOXI integrates with the following applications:
Talkdesk, Google Analytics 360, Zoho CRM, ActiveCampaign, Five9, Odoo , Pipedrive, Outreach, Freshsales, Microsoft Teams, Salesflare, Freshdesk, Nicereply, 3CX, Help Scout, Salesforce Sales Cloud, SugarCRM, Asterisk, Google Ads, Dynamics 365 Business Central, Bitrix24, Twilio, HubSpot CRM, Intercom, Shopify, Zendesk Suite
Q. What level of support does AVOXI offer?
AVOXI offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep), Chat
AVOXI product overview
What is AVOXI?
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes and set up virtual numbers. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. Plus, it enables professionals to customize greeting messages and receive transcriptions of recorded voicemails via email.
Typical customers
Platforms supported
Support options
Training options
Not sure about AVOXI? Compare it with a popular alternative
Starting from
19.99
/user
Starting from
15.95
/user
Per month
AVOXI pricing information
Value for money
4.6
/5
57
Starting from
19.99
/user
Pricing options
Value for money contenders
AVOXI features
Functionality
4.7
/5
57
Total features
66
11 categories
Most valued features by users
Functionality contenders
AVOXI users reviews
Overall Rating
4.8
/5
57
Positive reviews
98
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.42/10
48
8
0
0
1
Overall rating contenders
Robert P.
Telecommunications, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Avoxi Genius is definetely the best software for Voice over IP. You can manage everything you need to get your IPBX and your DID numbers work!
The software has great features that help you manage all your DID needs. You can add new DID´s, get special offers, get analytics and all the information you need to get the most of your IPBX
Everything is great. I will maybe improve the customer support a little bit
We love to hear you've had such a great experience with AVOXI! Thank you for the feedback!
Capucine G.
Banking, 10,001+ employees
Used daily for 6-12 months
Review source
Share this review:
Avoxi is making possible real time communication cross countries, with a specifically good quality of calls and very low costs. Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects.
In comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.
For the use of our project this service is perfect, nothing seems negative about AVOXI to us
Capucine - Thanks so much for the fantastic review. We really appreciate your feedback.
Utku K.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
We paid for 4 months but could not event use the system successfully for one full day. When we asked for refund, they never replied and continued charging. We deleted our account and deleted our credit card details, they continued to charge by using cc records! We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments.
It seemed cheap at first. After months we see that this is the trap.
Very low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies)
Eben Wikus J.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Call Quality is top-notch, Customer Support is Superior.
Avoxi Features are great, Implementing VoIP solutions without a headache, if you require assistance rest assured that Avoxi has your back 247.
Avoxi partner portal is a bit outdated, but manageable
Dhanalakshmi S.
Computer Software, 501-1,000 employees
Used daily for 1-2 years
Review source
Share this review:
Overall experience is WOW & excellent. It has helped meeting our requirement to make calls to other countries residing in India. We assumed we may face network issues & call quality issues in beginning but AVOXI proved it wrong.
AVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :)
There are no such features which I liked least about this software.
Common AVOXI comparisons
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.