Dialpad vs Quo

RingEX

Google Voice

Vonage Business Communications

8x8 Work

RingCX

Sideline

Compare Dialpad and Quo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Access Controls/Permissions

Activity Tracking

Agent Interface

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Assessment Management

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Tracking Metrics

Call Transfer

Caller ID

Campaign Management

Chat/Messaging

Chatbot

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Management

Content Management

Conversation Intelligence

Dashboard

Drag & Drop

Employee Directory

Fax Management

File Transfer

Goal Setting/Tracking

Inbound Call Center

Intent Recognition

Knowledge Base Management

List Management

Live Chat

Manual Dialer

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

Natural Language Processing

On-Demand Recording

Onboarding

Online Voice Transmission

Outbound Call Center

Performance Management

Performance Metrics

Playbooks

Power Dialer

Predictive Dialer

Queue Management

Recommendations

Recording

Reporting/Analytics

Sentiment Analysis

Single Sign On

SIP Trunking

Speech Recognition

Speech Synthesis

Third-Party Integrations

Training Management

Unified Communications

Video Conferencing

Visual Analytics

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Dialpad

Android

Web-based

Windows

iPad

iPhone

Office Manager

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

Associate Pastor

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

Non-attorney Representative

Overall, I love the product. The ability to create dept's to assist  in monitoring other employees has been exceptionally useful.

Attorney

Dialpad is amazing and the integrations with other software make it the best VOIP system for my firm.

Call Center Manager

I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.

It took me more than 6 months to be able to transfer my number out. They can be very misleading and reject your transfer out requests even after you follow their strict procedures.

AGENCY OWNER

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

This company is THE BEST w customer service!!! Nice friendly and fast. They always answer and help resolve any problems.

Director

Great audio quality, with an ability to take your phone number with you wherever you go, on the laptop or on your phone.

Technical Product Manager

This system has a fabulous integrations with google products. I also love that it is completely cloud based.

Tier II Resident Support 

Dialpad is great and easly to use have awesome features! most have for company.

Manager

Overall, I am thrilled with the quality of the calls, and the ease of use.

Director, Care Management

Super easy to use and navigate. The layout is simple and clean, making everything about it's use easy.

Marketing Coordinator

Every once in a while, there will be some choppy calls, which can be frustrating.

Head of Customer Success

The interface is very user friendly and easy to learn. Great feed of recorded calls and texts to see communication history with contacts.

Owner

Dialpad has been responsive to all my customer support requests. The software is a core component of my business and it's been very reliable.

Customer support specialist

The software sometimes doesn't alert me when I have a call then automatically says I have missed the call.

Director of Technology & Product

Sometimes I will answer on my mobile, and the call will drop. Other times, I'll answer on my Desktop app, and my mobile device will keep ringing.

Dialpad screenshot: Built in Call Transcriber - You do the talking, we’ll handle the rest. Dialpad captures what was said and even tracks action items, keywords, and sentiment in a call summary sent right to your inbox.

Dialpad screenshot: Dialpad power dialer mode

Dialpad screenshot: Dialpad live agent coaching

Dialpad screenshot: Dialpad ongoing call

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Sideline puts a reliable 2nd number on the phone you already have.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.

It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.

Activity Dashboard

Automated Responses

Call Tracking

Chat Transcript

Contact Database

Customizable Caller ID

Interaction Tracking

Multiple User Accounts

Real-Time Data

Real-Time Monitoring

Reporting & Statistics

SMS Messaging

Workflow Management

I worked with one tech person at OpenPhone who was proactive, communicative, and really made me feel like my business was super important to them.

Managing Director

There is no doubt that this is one of the best services of its kind. The sound quality is great and the iOS app is easy to use.

General Manager

Love the cadence of new releases like recording inbox and a Mac app. Voice quality is excellent and I don’t need to give out my personal number for clients and prospects.

FINANCE MANAGER

The price is what attracted me. The ease of sending messages was good while it worked.

owner

I user this service  for few years and really satisfied by simplicity, quality and functionality of this sass. I have subscribed and deployed this app in less than 5 minutes.

General manager

We have some programmed for when the customer has left a voice mail and some for missed calls. The caller receives 2 text messages when they leave a message.

I have lost business while using OpenPhone since calls cannot be actually answered (they are automatically disconnected).

OpenPhone is simple, affordable, and well organized. Customer service is great.

The service is crystal clear, and everyone I've reached out with has been responsive very quick.

Lawyer

I love how easy it is to use Open Phone. It's easy to set up, and reasonably priced.

Great service, excellent sound quality, easy to use.

Executive Operations Assistant

I work remote in a different country to my client, which is where I need to make most calls. Connection is great and I’m able to hear the other person on the line very clear.

Call quality is terrible on mobile devices, whether you are on wifi or data. If on data, unless you have full bars don't bother answering the phone.

Personal

Then I emailed for support and they are saying "we are on a much-needed break, contact us after Jan 3rd. And here I have a critical issue where I am not getting calls which is impacting me severely.

I love that it lets me share my phone number with customers without revealing my personal cell phone.

Dialpad vs Quo Comparison (2026)

Dialpad

Quo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives