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Gmail vs Mailgun Comparison

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Overview

Category Leaders

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of...

Category Leaders

Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving & tracking email...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.1K

1.5K

167

19

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.3

127

5

4

3

2

1

79

28

8

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

I have great experience with that solution, I recommended to use this solution it's totally secure and free of cost.
Excellent overall, keeps me organized, and the ability to make folders for emails is great for organizing business records.
The ease of switching between screens and the auto save feature is a life saver. Gmail's ease of use is wonderful for all.

Pros

Super pleasant, great chat support, fast email support replies, always quick to help and communicate.
With a dedicated IP and representative, delivery is amazing. Very easy to use for developers and works well with our app integrations for the transactional emails.
The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.

Cons

There is also no customer support for Gmail so if you have an error or problem you are on your own which can be frustrating at times.
Can easily be hacked if your phone or laptop is lost. Hard to recover if forgot password.
I dislike the way it filters emails into spam sometimes. I have to monitor spam every so often to make sure I didn't miss any important emails.

Cons

Some of mails are delay to deliver I do not why but i found only this con in this software. It is also costly for some clients not everyone should afford it.
Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data.
Time consuming on a fully paid account.customer support is horrible.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features16
  • AB Testing
  • API
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Responders
  • Bulk Email Verification
  • Catch-all Server Detection
  • Collaboration Tools
  • Contact Management
  • Data Recovery
  • Disposable Email Detection
  • Domain Check
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Inbox Management
  • List Management
  • Message Personalization
  • Mobile Optimized Emails
  • Prioritization
  • Queue Management
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Spam Blocker
  • Spam Detection
  • Syntax Check
  • Template Management
  • Third Party Integrations
  • Whitelisting/Blacklisting
  • Total features23
  • AB Testing
  • API
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Responders
  • Bulk Email Verification
  • Catch-all Server Detection
  • Collaboration Tools
  • Contact Management
  • Data Recovery
  • Disposable Email Detection
  • Domain Check
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Inbox Management
  • List Management
  • Message Personalization
  • Mobile Optimized Emails
  • Prioritization
  • Queue Management
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Spam Blocker
  • Spam Detection
  • Syntax Check
  • Template Management
  • Third Party Integrations
  • Whitelisting/Blacklisting

Integrations

  • Total integrations1052
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations111
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

MM
AvatarImg

Michal M.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Default email setup

Reviewed 3 months ago

There was one incident where Gmail would erroneously mark some addresses as "permanently unavailable", leading to problems with mailing tools like MailGun.

Pros

It has a great mobile app. The way the software is constructed makes it easy to use as a todo list.

Cons

Gmail ruined email threads, which was how email was originally intended to use. They "dumbed" email down.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailgun logo

Mailgun

Use it to send automated emails from your app

Reviewed 2 years ago

I like the no-brainer pricing where you pay for what you use. The UI is very heavy and confusing to use. They also offer an email verification service for the best price from all competitors.

Pros

The app is easy to set up, and emails are delivered nearly instantly. The pricing is very attractive, with a pay-as-you-grow model.

Cons

During the infamous Google Gmail downtime several services around the internet experienced problems, Mailgun included. They marked some of my recipients as invalid (supressed). I only realised that by checking the supressed list manually. They made no effort to undo the incorrect supressions for me and all other users. Support didn't seem to care about remedying this type of problems in the future.

AvatarImg
AvatarImg

Lucas P.

Verified reviewer

Information Technology and Services, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailgun logo

Mailgun

Bare-bones but super reliable and easy to use.

Reviewed 3 years ago

I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain. It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple...

Pros

Inbound mail processing with spam filter Free tier offers great sending limit SMTP and API integration for outbound messaging

Cons

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.