Mailgun Pricing, Features, Reviews & Comparison of Alternatives

Mailgun

Transactional email API service for developers

4.56/5 (75 reviews)

Mailgun overview

Mailgun is an email automation service built for developers. It offers a complete cloud-based email service for sending, receiving and tracking emails sent through your websites and applications. Mailgun's intelligent inbound routing and storage enables you to know exactly where your emails are ending up.

Built for developers, Mailgun is a set of APIs to integrate email. It supports all of the most popular languages including PHP, Python, Ruby, C# and Java. Tracking & analytics features, including A/B testing enable you to track all emails and maximize their chances of avoiding spam filters and reaching inboxes.
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Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
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Mailgun reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.4
  4.3
Daniel Naranjo

Setup and use anywhere any how even API or SMTP

Used daily for 2+ years
Reviewed 2019-09-10
Review Source: Capterra

We use mailgun as transactional email services, their free tier fit with our basic usage.

Pros
API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Cons
Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Jon Prillwitz

Mailgun provides reliable email delivery and tracking software

Used daily for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.

Pros
Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Cons
Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Elliott Landsborough

Great solution for mail sending from vps providers like AWS

Used daily for 2+ years
Reviewed 2019-07-18
Review Source: Capterra

We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.

Pros
Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Cons
Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aaron Day

Almost a necessity with server configs and email filters!

Used daily for 2+ years
Reviewed 2018-06-07
Review Source: Capterra

Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

Pros
Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Cons
As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bruce Becker

Rock solid delivery

Used daily for 2+ years
Reviewed 2019-02-03
Review Source: Capterra

Haven't had a complaint yet.

Pros
Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Cons
There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Mailgun pricing

Pricing options
Free
View Pricing Plans

0-10,000 emails: Free
Next 500,000 emails: $0.00050 /email
Next 1,000,000 emails: $0.00035 /email
Next 5,000,000 emails: $0.00010 /email
Any additional emails: $0.00010 /email

Mailgun features

API

Activity Dashboard (85 other apps)
Automatic Notifications (65 other apps)
CRM Integration (73 other apps)
Call Monitoring (72 other apps)
Call Recording (104 other apps)
Call Reporting (63 other apps)
Call Routing (79 other apps)
Call Transfer (73 other apps)
Caller ID (72 other apps)
Chat (84 other apps)
Conferencing (76 other apps)
Instant Messaging (65 other apps)
Monitoring (67 other apps)
Real Time Analytics (58 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (93 other apps)
Video Conferencing (58 other apps)
Voice Mail (59 other apps)

Additional information for Mailgun

Key features of Mailgun

  • Batch sending
  • Scheduled delivery
  • Unsubscribe handling
  • Complaint handling
  • Bounce handling
  • Advanced message handling
  • Intelligent routing/forwarding
  • Spam filtering
  • Detailed email & event tracking
  • Geo & link performance
  • Detailed logs & analytics reporting
  • Client & device tracking data
  • Event webhooks & API
  • Dynamic queueing
  • White-labeled domains
  • Simple API's
  • Template variables
  • IP allocation management
  • Personalization
  • A/B testing using tags
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Benefits

Mailgun's software automatically manages the delivery process to give your emails the strongest chance of landing in the inbox. With the API control panel, you'll always know what's happened to every email sent.

Each Mailgun domain is an isolated sub-account with its own sending queue and reputation. This way, your transactional emails won't get stuck behind your newsletters.

Easily personalize all emails for each user with Mailgun's recipient variables feature. Image URLs can be included too, to personalize the entire look of the email.

Route and forward email directly into you inbox or app with Mailgun's intelligent inbound routing and storage. Email parsing turns your emails into easy-to-digest structured data whilst spam filters keep out unwanted emails.

Carry out A/B tests and report on your data with Mailgun's tracking and analytics features. Always know what is happening to your emails with searchable logs.