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GoTo Connect vs Intulse Comparison (2026)

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Good recommendations?

GoTo Connect logo

GoTo Connect

Intulse logo

Intulse

Overview

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

26

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

671

5

4

3

2

1

428

179

39

11

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.4

132

5

4

3

2

1

76

43

9

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“I believe that it untethers people from their desks, and makes roles that rely on making/receiving calls, such as call centers more flexible to allow remote work.”
LL

LaWanda L.

Concierge Representative

“Seamless as an app on both mobile phones and laptops while working from home.”
OP

Oliver P.

CFO

“I appreciate the simplicity it has in allowing clients to connect without needing a downloaded application.”
Verified reviewer profile picture

Tristen D.

Technician

Pros

“At a time when compliance demanded a quick turn of our companies work flow, we were able to integrate the phone and call recording features directly with our current CRM for seamless integration. ”
CD

Catherine D.

CEO

“I would like to see the phone screen somehow become part of the actual dashboard. ”
CD

Catherine D.

CEO

“In speaking with others in my industry we were ready to go live when others were still searching for their solutions. ”
CD

Catherine D.

CEO

Cons

“It stinks that if the internet connection goes out, then I have no access to my extension, and that if I am at home, and someone is in the office and needs a phone, they cannot use the physical phone at my desk if I'm logged in at home.”
LL

LaWanda L.

Concierge Representative

“The newer updates don't have this feature and it makes it nearly impossible to keep track of an individual agents detailed call information.”
CM

Chad M.

Assistant Manager

“The initial set up was a bit confusing and trying to navigate their bubble system when routing calls is confusing.”
SC

Shane C.

owner-CEO

Cons

“It was hard to program things, I felt like I always had to get help.”
MT

Michelle T.

Senior Executive Administrator

“I am required to save a fax confirmation sheet and not a report, but due to HIPAA I do not want the PHI documents being mailed back to me which defeats the purpose of the fax. ”
CD

Catherine D.

CEO

“That I cannot control what message is paid at all times, if we need to leave the office at 3pm rather than 5 pm, I cannot "turn the phones off".”
CB

Correnne B.

Executive Assistant

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features100
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Custom Greetings/Messages
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Directory
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • International Calling
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Progressive Dialer
  • Project Management
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Softphone
  • Survey/Poll Management
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features77
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Custom Greetings/Messages
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Drag & Drop
  • Electronic Faxes
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Directory
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • International Calling
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Progressive Dialer
  • Project Management
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Softphone
  • Survey/Poll Management
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations6
  • AgencyBloc AMS+
  • ChurchStaq
  • EBMS
  • Elexio Community
  • GReminders
  • Google Workspace
  • HubSpot CRM
  • Less Annoying CRM
  • MessageWatcher
  • Microsoft Azure
  • Microsoft Teams
  • MinistryPlatform
  • Netskope One Platform
  • NextAgency
  • NowCerts
  • Pipedrive
  • Planning Center
  • Redtail CRM
  • Rock RMS
  • Salesforce Sales Cloud
  • Slack
  • SuiteCRM
  • Tithely Church Management
  • Wealthbox CRM
  • Zapier
  • Zoho CRM
  • Total integrations22
  • AgencyBloc AMS+
  • ChurchStaq
  • EBMS
  • Elexio Community
  • GReminders
  • Google Workspace
  • HubSpot CRM
  • Less Annoying CRM
  • MessageWatcher
  • Microsoft Azure
  • Microsoft Teams
  • MinistryPlatform
  • Netskope One Platform
  • NextAgency
  • NowCerts
  • Pipedrive
  • Planning Center
  • Redtail CRM
  • Rock RMS
  • Salesforce Sales Cloud
  • Slack
  • SuiteCRM
  • Tithely Church Management
  • Wealthbox CRM
  • Zapier
  • Zoho CRM

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