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Nextiva vs Intulse Comparison (2026)
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Good recommendations?
Overview
Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
919
5
4
3
2
1
729
101
38
10
41
- Value for money
- Ease of use
- Features
- Customer support
4.4
132
5
4
3
2
1
76
43
9
3
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Chris G.
Owner
Bob W.
owner
Amy L.
Office Manager
Pros
Catherine D.
CEO
Catherine D.
CEO
Catherine D.
CEO
Cons
Bob W.
owner
Jason S.
President
Joseph S.
HR Adminstrator
Cons
Michelle T.
Senior Executive Administrator
Catherine D.
CEO
Correnne B.
Executive Assistant
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features112
- 360 Degree Feedback
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Benchmarking
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer Experience Management
- Customer Surveys
- Customizable Caller ID
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Electronic Faxes
- Email Marketing
- Employee Coaching Tools
- Employee Directory
- Employee Recognition
- Event Triggered Actions
- Fax Management
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- Gamification
- Generative AI
- Goal Management
- Group Messaging
- Help Desk Management
- IVR
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-User Collaboration
- Offline Form
- Offline Response Collection
- On-Demand Recording
- Online Polling
- Online Voice Transmission
- PBX
- Performance Management
- Performance Metrics
- Post Scheduling
- Predictive Dialer
- Proactive Chat
- Quality Management
- Question Library
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Sentiment Analysis
- Skip Logic
- Social Media Monitoring
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- URL Customization
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Automation
- Workforce Management
- Total features77
- 360 Degree Feedback
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Benchmarking
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer Experience Management
- Customer Surveys
- Customizable Caller ID
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Electronic Faxes
- Email Marketing
- Employee Coaching Tools
- Employee Directory
- Employee Recognition
- Event Triggered Actions
- Fax Management
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- Gamification
- Generative AI
- Goal Management
- Group Messaging
- Help Desk Management
- IVR
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-User Collaboration
- Offline Form
- Offline Response Collection
- On-Demand Recording
- Online Polling
- Online Voice Transmission
- PBX
- Performance Management
- Performance Metrics
- Post Scheduling
- Predictive Dialer
- Proactive Chat
- Quality Management
- Question Library
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Sentiment Analysis
- Skip Logic
- Social Media Monitoring
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- URL Customization
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Automation
- Workforce Management
Integrations
- Total integrations12
- ActiveCampaign
- AgencyBloc AMS+
- CallRevu
- ChurchStaq
- EBMS
- Elexio Community
- GReminders
- Gong
- Google Contacts
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Less Annoying CRM
- MessageWatcher
- Microsoft Access
- Microsoft Outlook
- Microsoft Teams
- MinistryPlatform
- Netskope One Platform
- NextAgency
- NowCerts
- Pipedrive
- Planning Center
- Redtail CRM
- Rock RMS
- Salesforce Sales Cloud
- SuiteCRM
- Tithely Church Management
- Wealthbox CRM
- Zapier
- Zoho CRM
- Zoho Calendar
- Total integrations22
- ActiveCampaign
- AgencyBloc AMS+
- CallRevu
- ChurchStaq
- EBMS
- Elexio Community
- GReminders
- Gong
- Google Contacts
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Less Annoying CRM
- MessageWatcher
- Microsoft Access
- Microsoft Outlook
- Microsoft Teams
- MinistryPlatform
- Netskope One Platform
- NextAgency
- NowCerts
- Pipedrive
- Planning Center
- Redtail CRM
- Rock RMS
- Salesforce Sales Cloud
- SuiteCRM
- Tithely Church Management
- Wealthbox CRM
- Zapier
- Zoho CRM
- Zoho Calendar
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