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GoTo Connect vs Zoiper Comparison (2026)

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GoTo Connect logo

GoTo Connect

Zoiper logo

Zoiper

Overview

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49.95

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

671

5

4

3

2

1

428

179

39

11

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.3

114

5

4

3

2

1

65

29

15

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“The support from customer support managers and support staff, and the fact that the tool is extremely future-oriented and constantly releases new features that create absolute added value, especially in customer communication and sales.”
GD

Gianna D.

Accounting and Finance

“I believe that it untethers people from their desks, and makes roles that rely on making/receiving calls, such as call centers more flexible to allow remote work.”
LL

LaWanda L.

Concierge Representative

“Seamless as an app on both mobile phones and laptops while working from home.”
OP

Oliver P.

CFO

Pros

“In my daily work, Zoiper has been a fundamental tool for staying connected with clients and my team from anywhere.”
Verified reviewer profile picture

Guillermo B.

Owner

“I use it for a freelance job, downladed zoiper abnd the credentials where given to me, so it was simple and quick to get zoiper running along with Vicidial, not bandwidth hungry also, that's a plus.”
OA

Oscar A.

Cusotomer Service and tech support consultant

“Zoiper stands out primarily for its versatility and technical performance on a daily basis.”
Verified reviewer profile picture

Guillermo B.

Owner

Cons

“It stinks that if the internet connection goes out, then I have no access to my extension, and that if I am at home, and someone is in the office and needs a phone, they cannot use the physical phone at my desk if I'm logged in at home.”
LL

LaWanda L.

Concierge Representative

“The newer updates don't have this feature and it makes it nearly impossible to keep track of an individual agents detailed call information.”
CM

Chad M.

Assistant Manager

“The initial set up was a bit confusing and trying to navigate their bubble system when routing calls is confusing.”
SC

Shane C.

owner-CEO

Cons

“Initial Learning Curve: For non-technical users, the initial setup of SIP or network parameters (codecs, ports, STUN/TURN) can be somewhat complex and intimidating.”
Verified reviewer profile picture

Guillermo B.

Owner

“This can be a drawback if you need to record interactions right out of the box without upgrading.”
Verified reviewer profile picture

Guillermo B.

Owner

“Additionally, the desktop user interface feels a bit austere and outdated.”
Verified reviewer profile picture

Guillermo B.

Owner

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features100
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Custom Greetings/Messages
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Electronic Signature
  • Employee Activity Monitoring
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • International Calling
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Progressive Dialer
  • Project Management
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Reporting
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Screen Sharing
  • Softphone
  • Survey/Poll Management
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features29
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Custom Greetings/Messages
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Electronic Signature
  • Employee Activity Monitoring
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • International Calling
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Progressive Dialer
  • Project Management
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Reporting
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Screen Sharing
  • Softphone
  • Survey/Poll Management
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations6
  • Freshdesk
  • Google Workspace
  • Microsoft Azure
  • Microsoft Teams
  • Nimble
  • Salesforce Sales Cloud
  • Slack
  • VICIdial
  • Zoho CRM
  • Total integrations3
  • Freshdesk
  • Google Workspace
  • Microsoft Azure
  • Microsoft Teams
  • Nimble
  • Salesforce Sales Cloud
  • Slack
  • VICIdial
  • Zoho CRM

Alternatives

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