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Zoiper vs Zoom Phone Comparison (2026)
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Good recommendations?
Zoiper
5
65
4
29
3
15
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zoom Phone
5
157
4
72
3
11
2
1
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
114
5
4
3
2
1
65
29
15
4
1
- Value for money
- Ease of use
- Features
- Customer support
4.5
246
5
4
3
2
1
157
72
11
1
5
- Value for money
- Ease of use
- Features
- Customer support
Pros
Guillermo B.
Owner
Oscar A.
Cusotomer Service and tech support consultant
Guillermo B.
Owner
Pros
Nigel D.
CCO
Nigel D.
CCO
Nigel D.
CCO
Cons
Guillermo B.
Owner
Guillermo B.
Owner
Guillermo B.
Owner
Cons
Hannah J.
Analyst
Hannah J.
Analyst
Andrena T.
Administration
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features29
- API
- Access Controls/Permissions
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- CRM
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Caller Profiles
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Branding
- Data Import/Export
- Employee Directory
- IVR
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- On-Demand Recording
- Online Voice Transmission
- PBX
- Queue Management
- Recording
- Remote Access/Control
- Reporting & Statistics
- SIP Trunking
- SMS Messaging
- Softphone
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Video Support
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Total features39
- API
- Access Controls/Permissions
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- CRM
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Caller Profiles
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Branding
- Data Import/Export
- Employee Directory
- IVR
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- On-Demand Recording
- Online Voice Transmission
- PBX
- Queue Management
- Recording
- Remote Access/Control
- Reporting & Statistics
- SIP Trunking
- SMS Messaging
- Softphone
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Video Support
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
- Total integrations3
- Freshdesk
- Nimble
- VICIdial
- Total integrationsN/A
- Freshdesk
- Nimble
- VICIdial
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