Zoiper vs Zoom Phone

RingEX

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices

Access Controls/Permissions

Auto-Dialer

Call Center Management

Caller ID

Caller Profiles

Call Recording

Call Routing

Call Transfer

Chat/Messaging

Conferencing

Contact Database

Contact Management

Customizable Branding

Data Import/Export

Interaction Tracking

Live Chat

Mobile Access

Multi-Channel Communication

Remote Access/Control

Reporting & Statistics

SMS Messaging

Softphone

Two-Way Audio & Video

Unified Communications

Video Conferencing

Video Support

Voice Mail

Most users consider Zoiper to provide strong value for money, highlighting the robust free version and reasonable Pro pricing. Some users say the one-time fee and cross-platform support add value, though some reviewers feel the Pro version is pricey and note free version limitations.

Value for money

By industry, Zoiper reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for Zoiper cited by reviewers is as a softphone (75% of reviewers).

Zoiper

Windows

Web-based

Linux

iPad

Android

iPhone

Bria

Ricochet360

GoTo Connect

Zoiper 5 Pro 

Cusotomer Service and tech support consultant

I use it for a freelance job, downladed zoiper abnd the credentials where given to me, so it was simple and quick to get zoiper running along with Vicidial, not bandwidth hungry also, that's a plus.

Tier Two Technician

There is a very small learning curve to determine how this platform likes to enter data to activate devices, but it's quite easy to use once set up.

Managing calls is easy, mobile access is straightforward and pain free

ict manager

i use zoiper with my "soft number", i've done a number sitch from fixed to a voip number.

It works well for what we need and doesn't give us any headaches

This software is super easy to use, most of the competition offer almost the same options but the interface makes the difference, Zoipe is easy to understand.

IT Manager

It saves me time compared to other softphones that feel more complicated.

Cs agent

Zoiper is an excellent tool for people like me working from home, that usually needs to have 2 to 3 lines opens for CS

Data Consultant

Although it is comparably cheaper, the price mechanism is not clear in case of many users, the tariffs could have been more flxeible.

Manager, Information Technology

The 9 little squares do not DISPLAY well.

The sound quality is good, never had any kind of problems using the soft.

Developer

You will also get zero support from zoiper.

TECHNICAL SUPPORT

so it is useful to get customer number.call transfer ,DND  every thing works well .call clarity is good .

Sales Executive 

Sometimes calls will disconnect for whatever reason, maybe my Internet connection was bad,

President/CEO

Zoiper cannot deal with a VPN connection on the phone!! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls.

Its easy to use, calls and connections are reliable, I have no problems using its functions and you also get a free trial to check the system

Project Engineer

Furthermore, it is essentially free to use, as contrast to other VolP programs, which charge substantially and are difficult to use.

Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen.

I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it.

Web developer

The program has a very clean and well-designed interface where the user can see the information they need at all times, from the internal number of their account, to the buttons to dial phones and view the history.

Asst Manager

Content creator

It's really fantastic as the business and its process have been enhanced.

I.T. Administrator

Zoiper enables remote employees to maintain full connection with the VOIP system with just their home computer and a basic headset.

The double panel to select the on-screen keyboard often leads to confusion because users try to dial a number in the current call but realize (late) that they are using the other keyboard and that for that reason the phone did not answer. .

IT MAANGER

Good softphone which we can use with windows , android & iphone platform.

Program Manager

We have less technical issues with Zoiper than other free softphones.

Internal Sales Representative

In general, it has been a GREAT app to work with, already tried before so many softphone apps, but, by far this has provided me all the solutions I needed.

Sysadmin

I use zoiper on my own cell phone for make VOIP calls using a inexpensive VOIP service.

This is an expected behavior - one which every native dialer properly does.

Technical Recruiter

Commercial Assistant

Calls are heard well, they have good audio quality.

The team can be up and running in a matter of minutes.

Sales Representative

Sometimes it locks up and leaves calls on hold and you cannot use the computer on which it is installed.

Also, it is not software for everyone, many colleagues who do not understand much about technology or even new people in the office at first it is difficult to train them.

The poster is a bit annoying because there are times when the program is branded.

BI specialist

Enables remote work for Customer service  people.

Analista de TI

A softphone that is small and easy to use, available for the most varied platforms and with clean and clear configurations.

Lightweight for use on cell phone and desktop PC.

The software is easy to use and does not require much knowledge.

Documented Information officer

I can easily manage to call the person I wanted to communicate with.

Software Test Engineer

We had to take help of DevOps and technical team just for installing it.

General Manager 

The free trial is great when you are starting using this kind of programs

It is an alternative software in my opinion, I would not choose it as the first option.

lead

Easy to use in VPN so can work from home also very easily

The layout could be better , it's not very friendly

Cloud consultant

It has a good sound quality and it is easy and intuitive to use and operate.

Phone Support

Features

Pricing

Bugs and Issues

User Interface

Remote Work

Call Screen

Audio Quality

VoIP Calls

Mid-size Business

Large Enterprises

Small Business

Freelancers

Most users consider Zoiper to offer strong value for money, highlighting its robust free version that covers essential features and supports complex SIP setups without payment. They indicate the free trial helps evaluate premium features before upgrading. Most reviewers appreciate that the Pro version is reasonably priced, with some finding it affordable compared to alternatives. Some users say the one-time fee and cross-platform availability add to its cost-effectiveness. However, some reviewers feel the Pro version is a bit pricey and note limitations in the free version, such as restricted lines and license management concerns.

ZoiPer

Microsoft Teams

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Zoom Workplace

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Google Meet

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Alerts/Notifications

Archiving & Retention

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Call Conferencing

Call Logging

Call Monitoring

Call Queues

Call Screening

Call Tracking Metrics

Computer Telephony Integration

Employee Directory

On-Demand Recording

Online Voice Transmission

Queue Management

Recording

SIP Trunking

Virtual Call Center

Voicemail Transcription

VoIP

VoIP Connection

Reviews for Zoom Phone come from a wide variety of industries, including computer software (7% of reviewers), education management (7%), and information technology and services (6%). The most frequent use case for Zoom Phone cited by reviewers is online meetings (75% of reviewers).

Users and use cases

Zoom Phone is a business phone systems program with key features that include mobile access, access controls and permissions, video conferencing, alerts and notifications, call recording, and more.

Zoom Phone

Chromebook

Google Voice

8x8 Work

Webex Suite

Nextiva

Ooma Office

CloudTalk

US and Canada Metered

US and Canada Unlimited

Global Select

HR Director

Somehow when you use the zoom phone with Tmobile phones, you have to connect a different way or you get charged per minute.

Information Technology Intern

There was a tiny learning curve when compared to Zoom Video Calls however it was nothing the documentation couldn't help with.

Customer Support

Since last year, I've been using Zoom for both work meetings and online classes, and I really enjoy how it doesn't take up a lot of phone storage and allows you to utilise it from anywhere.

Content Writer

My communications are now safe, secure and effective with Zoom Phone because it supports inbound and outbound calling through the public switched telephone network.

Administration

Sometimes it takes a little bit to load especially if you don’t have it preset up prior to starting.

Software Engineer

The mobile app keeps asking me to turn on location services, which I don't want to do because it drains the battery on my phone.

HR Assistant

I like being able to change my availability and out-of-office status with the app in the background options.

Marketing Executive

What I like least about Zoom Phone is its limited features in the basic plan because some advanced features, like analytics, are not available.

photographer

You Can make it kind of direct group call (even if you want to make them reserve a spot before they start call or chat)

Additionally, not a complaint, but Zoom can try to do a better job of filtering out spam or junk calls.

Coach and owner

Convenient way for me to jump on calls & meetings on the go with all the features and quality of the desktop version.

Zoiper vs Zoom Phone Comparison (2026)

Zoiper

Zoom Phone

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives