GoTo Meeting vs Loom

Microsoft Teams

Zoom Workplace

Google Workspace

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Director of Employee Development

Our teams field inbound service calls from coast to coast with little to no trouble - and fast, effective tech support when we need it.

Sales Representative

It help us to have interactive discussions with customers abd this way, we are able to close our sales deals more quickly.

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Access Controls/Permissions

Action Item Tracking

Active Directory Integration

Activity/News Feed

Agenda Management

Alerts/Notifications

Animation

Annotations

Attendance Tracking

Attendee Management

Audience Engagement

Audio Calls

Audio Capture

Audio File Management

Auto Framing

Automatic Transcription

Backup and Recovery

Brainstorming

Brand Management

Breakout Rooms

Calendar Management

Calendar Sync

Call Conferencing

Call Recording

Call Routing

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Conferencing

Contact Management

Content Management

Content Sharing

Desktop/Browser Sharing

Discussions/Forums

Document Management

Electronic Hand Raising

Email Management

Employee Activity Monitoring

Employee Photos

Encryption

Event Calendar

Event Management

Fax Management

File Sharing

File Transfer

HD Audio/Video

Host Controls

Interactive Whiteboard

Knowledge Management

Live Chat

Live Streaming Production

LMS Integration (LTI)

Lock Meetings

Media Library

Meeting Management

Meeting Preparation Tools

Mobile Access

Mobile Screen Sharing

Monitoring

Multi-Channel Communication

Multi-Participant Screen Sharing

Multi-Screen Recording

Multi-User Collaboration

Notes Management

On-Demand Recording

On-Demand Webcasting

Online Voice Transmission

Polls/Voting

Presentation Streaming

Presentation Tools

Presenter Control Management

Private Chat

Productivity Tools

Projections

Project Management

Raise Hand

Real-time Broadcasting

Real-Time Chat

Real Time Editing

Real Time Screen Sharing

Recording

Reminders

Remote Access/Control

Remote Support

Reporting/Analytics

Scheduling

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Session Recording

Softphone

Speech-to-Text Analysis

Survey/Poll Management

Surveys & Feedback

Targeted/Locked Screen Sharing

Task Management

Reviews for GoTo Meeting come from a wide variety of industries, including computer software (9% of reviewers), information technology and services (8%), and marketing and advertising (6%). The most frequent use case for GoTo Meeting cited by reviewers is meetings (57% of reviewers).

Users and use cases

Reviewers appreciate the flexible pricing plans and free trial, and some users say GoTo Meeting helps reduce travel costs for frequent users. However, some reviewers find it expensive, especially for small businesses, and report limited free features and frustrating billing practices.

Value for money

The GoTo Meeting integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with GoTo Meeting), Microsoft Outlook (an email management product, 4.8), and Microsoft 365 (a document management product, 4.4).

Integrations

GoTo Meeting is a meeting program with key features that include real-time screen-sharing, two-way audio and video, video conferencing, mobile access, real-time chat, and more.

GoTo Meeting

Windows

Android

iPhone

Web-based

iPad

Linux

Webex Suite

Zoom Events and Webinars

Google Meet

TeamViewer ONE

Adobe Connect

Dialpad AI Meetings

GoTo Webinar

Amazon Chime

Google Chat

ClickMeeting

Slack

ON24

Professional

Business

Enterprise

Cumbersome installation process

51% of reviewers feel negative about GoToMeeting’s download and installation requirements. Users say the need to install software or plugins before joining meetings creates friction, especially for first-time or less tech-savvy participants. Reviewers highlight issues with frequent updates, multiple versions accumulating on devices, and difficulties with firewalls or administrative permissions. Many users find the process confusing and time-consuming, which can delay meeting start times and hinder participation, particularly in organizations with strict IT policies.

Lag and speed limitations

Bilngual teacher

It needs a high speed internet connection, and since our meetings usually have many participants (80-120) some of them experience problems, normally the ones with older devices.

76% of reviewers feel negative about GoToMeeting’s performance and speed. Users report frequent lag, slow screen sharing, and choppy video or audio, especially on slower internet connections or older devices. Reviewers indicate that meetings can be disrupted by delays, pixelated visuals, and synchronization issues between audio and screen sharing. Many users mention high bandwidth requirements and frustration with slow loading times, particularly when multiple participants are involved or when sharing large files. These issues are seen as obstacles to smooth, real-time collaboration.

Inconsistent audio experience

64% of reviewers feel negative about GoToMeeting’s audio quality. Users report recurring problems such as dropped calls, echo, feedback, and difficulty muting or unmuting participants. Reviewers mention that audio can be unreliable when switching between devices or using certain microphones and headsets. Many users experience challenges with audio clarity, delays, and configuration, which disrupt meetings and require troubleshooting. These issues are particularly problematic for larger meetings or when participants have varying technical setups.

Connection stability challenges

Owner

It takes more computing power and internet bandwidth than competitors, which isn't a problem if you are on fiber optic, but is a serious problem when you are working with satellite internet, as we are and half our clientele is.

45% of reviewers feel negative about GoToMeeting’s connection reliability. Users report frequent connectivity issues, dropped calls, and difficulty reconnecting after interruptions. Reviewers indicate that the platform requires a stable, high-bandwidth internet connection, making it less suitable for users in areas with limited or unstable internet. Many users experience problems with joining meetings, maintaining audio/video quality, and dealing with disruptions caused by network fluctuations. These challenges are seen as barriers to effective remote collaboration.

Frequent technical glitches

Instructional Designer II

The big issue is that the browser option link doesn't always pop up when issues occur. When that happens, I have to close the software out and restart it, crossing my fingers that the link pops up.

VP Human Resources

However, we often encountered buffering issues or "stuck screens" when hosting large audiences, or login errors/issues to the software.  

54% of reviewers feel negative about GoToMeeting’s bugs and technical issues. Users report problems with software updates, crashes, and compatibility with different operating systems or browsers. Reviewers mention recurring glitches such as frozen screens, login errors, and difficulty syncing meetings. Many users experience frustration with random disconnections, plugin failures, and the need for frequent reinstallation. These technical challenges often delay meetings and require additional troubleshooting, impacting overall productivity.

Versatile remote connectivity

Vice President - Administration

Installation is simple and very fast to set up. And with employees working remotely now more than ever, GoToMeeting allows you to host or join a meeting from anywhere that has a stable internet connection using a computer, laptop, or a mobile device.

96% of reviewers feel positive about GoToMeeting’s remote access capabilities. Users think the platform enables seamless connection from any location and device, which is crucial for distributed teams and remote work. Reviewers appreciate the ability to conduct meetings, provide IT support, and collaborate with colleagues or clients without physical presence. They find features like remote desktop control, screen sharing, and easy meeting setup especially valuable for maintaining productivity and reducing travel costs. Many users highlight the platform’s reliability and flexibility for daily operations, training, and technical troubleshooting across different time zones.

Effortless setup and onboarding

Founder

Anyone can get started with the platform in minutes, thanks to its intuitive interface, simple setup process, and helpful tutorials.

91% of reviewers feel positive about GoToMeeting’s setup process. Users think the platform is intuitive and quick to install, requiring minimal technical expertise. Reviewers appreciate the straightforward installation on multiple devices and operating systems, as well as the clear step-by-step instructions. They find the initial configuration and meeting setup to be user-friendly, even for those with limited IT support. Many users mention that the platform’s easy onboarding process helps teams get started rapidly, reducing barriers to adoption and minimizing downtime.

Comprehensive webinar functionality

91% of reviewers feel positive about GoToMeeting’s webinar capabilities. Users report that the platform simplifies hosting, scheduling, and managing webinars for audiences of various sizes. Reviewers appreciate features like real-time Q&A, polling, recording, and post-event access, which enhance engagement and knowledge sharing. They mention the ease of inviting participants, managing registrations, and integrating with marketing tools. Many users highlight the platform’s reliability for educational sessions, training, and large-scale presentations, noting its support for both live and on-demand content.

Data analyst

It provides good value for money compared to other meeting tools that Team collaboration is easy with chat, meeting links, and recording options and Scheduling meetings and joining with one click saves time and improves productivity.

HR Manager

Both administrators and end users can get up and running quickly with minimal training, which helped drive adoption within our organization.

Logistics and Distribution Operations Coordinator

It also offers incredible flexibility which makes it easy to accommodate our different schedules and enable us to even join meetings on the go thus enhancing our productivity and eliminate scheduling conflicts.

Warehouse Executive

It comes with advanced features like one-click meeting joining, meeting recording, chats, Miro whiteboard, breakout rooms, etc.

Office manager

it is very easy and accurate to schedule a meeting and join to the meeting at the same time it gives you options to change the schedule.

I like that it has an iOS mobile application that I use from anywhere over the internet to send and receive direct messages and conduct video calls over the internet.

Operations Project Coordinator

GoTo Meeting uses AI powered features like AI summaries tool which help us to extract the key points from our meeting discussions.

Area Director of Sales

It gives the meetings top-notch clarity with HD video quality and ultra fine audio including a background noise removal tool.

District Manager

GoTo Meeting has been a key solution to our meeting needs by providing us with a secure virtual space for holding our online meetings.

Admin

It made virtual communication simple, stable, and efficient for day-to-day meetings.

GoTo Meeting is a very easy to use and  first time of the users video and audio quality is stable and clear that makes online meetings smooth or I liked the screen sharing feature a lot because it works without lag and helps in explaining things to clients and team members

Design and Sales Manager

GoTo Meeting offers a instant chatting function that allows us to share information during meetings without having to disrupt the speaker.

Auto and video quality remain clear even on weaker connections.

Senior Project Supervisor

GoTo Meeting has given us a superior online conferencing space that allows us to meet virtually instead of using our halls.

Its video and audio quality are super clear allowing everyone in the meeting to capture all that is been shared and said during the meeting.

Operations Support

The software offers nice and stable features to collaborate and interact within internal and also with different business units within the company.

Joining meetings is quick and straightforward, and the platform works well for both small and large teams.

Fewer advanced collaboration features than some enterprise meeting platforms

Renewable Energy Plant Specialist

GoTo Meeting also uses very highly effective security functions that enable us to have a safe space to discuss even the most confidential matters.

Mortgage Loan Officer

It also enable us to schedule and conduct meetings at convenient times for us and the clients amidst our busy schedules.

GoTo Meeting vs Loom Comparison (2026)

GoTo Meeting

Loom

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives