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Loom
Video making solution facilitating workplace communication
Last updated: March 2025
Table of Contents
Loom - 2025 Pricing, Features, Reviews & Alternatives
Starting from
12.5
/user
Per month
Loom’s pros and cons based on 477 verified reviews
To identify what users like and dislike about Loom, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.



Effective online teaching
100% of reviewers feel positive about Loom's online teaching tools. Reviewers appreciate the ability to create high-quality educational content and deliver engaging presentations. They find it valuable for providing instructions that are difficult to explain in writing and enhancing learning outcomes. Users say it makes online learning more personable and helps them connect with students, even across countries. They also mention that it is a game-changer for classroom workflow and is easy to use, which is crucial for educators.
Enhanced team collaboration
98% of reviewers feel positive about Loom's team collaboration features. Reviewers indicate that it saves time by reducing the need to explain tasks multiple times. They appreciate the ability to share updates and feedback asynchronously, which is essential for remote teams. Users say it allows for concise communication and enhances productivity. They also find it useful for showing colleagues how to perform tasks, which fosters a collaborative environment and strengthens team relationships.

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Improved client communication
98% of reviewers feel positive about Loom's client communication capabilities. Users think it is crucial for remote work, allowing them to connect and engage with clients effectively. They appreciate the ease of sharing ideas, proposals, and feedback, which adds a personal touch and professionalism. Reviewers say it helps them explain complex solutions quickly and improves overall communication with clients, leading to better business outcomes.
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Slow video performance
77% of reviewers feel negative about Loom's video speed performance. Some users report that the app can slow down their PC and browser, and videos can take a long time to upload, especially on slow internet connections. They also mention that the video loading and rendering times can be slow, which affects their workflow. Reviewers indicate that these issues can be frustrating and hinder the overall user experience.
Frequent bug issues
53% of reviewers feel negative about Loom's bug issues. Some users report that the software can be buggy, with frequent crashes and login problems. They mention that updates can be inconvenient and sometimes cause more issues. Reviewers also indicate that the desktop application is not particularly stable, and they often encounter glitches that disrupt their work. These bugs make the tool less reliable and can be a significant drawback.
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Loom's key features
GetApp's analysis of 105 verified user reviews collected between July 2021 and January 2025 identified Loom's most critical features and how it performs according to users.
Reviewers appreciate Loom's video creation capabilities for their simplicity and user-friendliness. They find it easy to record their screen, webcam, or both simultaneously, and value the ability to add annotations and effects. Users report that Loom is effective for internal and external communication, training, and tutorials. They highlight the quick setup and sharing process, noting that videos can be created and shared with just a few clicks. Some users mention limitations in the free version, such as a 5-minute recording limit. Of the 42 Loom users who gave detailed accounts of their use of Video Creation, 100% rated this feature as important or highly important.
Reviewers indicate that Loom's screen recording feature is highly useful for creating tutorials, demos, and presentations. They appreciate the ability to record the entire screen or specific tabs, and the option to include a webcam feed. Users find the interface intuitive and the recording quality excellent. They say it enhances productivity and communication, allowing for clear and concise explanations. Some users mention occasional technical issues, but overall, they find it an essential tool for remote work and training. Of the 67 Loom users who gave detailed accounts of their use of Screen Recording, 99% rated this feature as important or highly important.
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Users report that Loom's audio capture feature is effective for recording clear and high-quality audio alongside video. They appreciate the ability to use different audio interfaces and microphones, which enhances the overall recording quality. Reviewers find it convenient for creating instructional videos and providing feedback. They highlight the seamless integration of audio and video, and the AI's ability to reduce background noise. Some users suggest improvements for standalone audio recording, but overall, they are satisfied with the audio capture capabilities. Of the 44 Loom users who gave detailed accounts of their use of Audio Capture, 95% rated this feature as important or highly important.

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Reviewers feel that Loom's file sharing capabilities are convenient and efficient. They appreciate the ease of sharing videos via links, which simplifies collaboration and communication. Users mention the ability to track views and set expiration dates on shared files, which helps in managing access. They find it useful for sharing instructional videos and project updates with team members and clients. Some users highlight the integration with other platforms, making it easy to embed videos in emails and documents. Of the 33 Loom users who gave detailed accounts of their use of File Sharing, 94% rated this feature as important or highly important.
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Reviewers indicate that Loom's screen capture feature is versatile and easy to use. They appreciate the ability to capture the entire screen or specific areas, which is helpful for creating instructional content and highlighting key points. Users find the quality of the captured images to be high, with no blurring even when switching screens. They mention the integration with Google Chrome and the option to download or share screenshots via links. Some users note occasional upload issues, but overall, they find the capability reliable. Of the 41 Loom users who gave detailed accounts of their use of Screen Capture, 90% rated this feature as important or highly important.
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Reviewers highlight the simplicity and user-friendliness of Loom's video editing tools. They appreciate the ability to trim, clip, and combine video segments, as well as add text, music, and graphics. Users find these editing capabilities helpful for refining and improving their videos without needing additional software. They mention that the editing tools are easy to find and use, making the process efficient. Some users feel the editing capabilities are limited, but overall, they find them sufficient for basic video editing needs. Of the 37 Loom users who gave detailed accounts of their use of Video Editing, 78% rated this feature as important or highly important.

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All Loom features
Features rating:
Loom awards
Loom alternatives
Loom pricing
Starting from
12.5
/user
Per month
User opinions about Loom price and value
Value for money rating:
Of 71 reviews that provide robust commentary on Loom's price and value, 75% mention it in a positive light.
Most users consider Loom to offer good value for money, especially appreciating the availability of a free version that allows users to record videos up to 5 minutes. They find this limitation helps keep information concise and is often sufficient for many use cases. Reviewers appreciate the ability to test the pro version through a free trial, which helps them make an informed decision before committing to a paid plan. They also find the pricing of the pro version acceptable and affordable compared to other platforms, noting that it includes additional features and storage capacity.
Some users report that the free version's limitations, such as the 5-minute recording cap and restricted storage, can be frustrating, especially for heavy users. They feel that the transition from the free to the paid version offers minimal additional benefits aside from extended recording time and storage. Some reviewers also mention that the cost of the premium version can be relatively high compared to alternatives, making it less attractive for those on a tight budget. Despite these drawbacks, many users still find Loom to be a valuable tool that fits within their budget and meets their basic needs for screen recording.
Check .
To see what individual users think of Loom's cost and value, check out the review excerpts below.
Loom integrations (45)
Integrations rated by users
We looked through 477 user reviews, to identify which products are mentioned as Loom integrations, and what is the users perception.
“Adding videos to your project and let your team comment on them can help everything to stay on the same page.”
“Because, It's often easier for me to say what I mean rather than write it out”

Miguel Delgado
Desarrollo de nuevos negocios
“Being able to share your videos directly with Asana and your team saves a lot of time and improves engagement.”

Miguel Delgado
Desarrollo de nuevos negocios
Loom support options
Typical customers
Platforms supported
Support options
Training options
Loom reviews
Overall rating
4.7
/5
477
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.13/10
360
98
7
4
8
Loom FAQs
Loom has the following pricing plans:
Starting from: $12.50/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Loom?
Loom has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Loom support?
Loom supports the following languages:
English
Q. Does Loom support mobile devices?
Loom supports the following devices:
Android, iPad, iPhone
Q. Does Loom offer an API?
No, Loom does not have an API available.
Q. What other apps does Loom integrate with?
Loom integrates with the following applications:
Dropbox Business, Gmail, Trello, Microsoft Teams, Slack, Intercom, Zendesk Suite
Q. What level of support does Loom offer?
Loom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)