GoToWebinar vs ON24 Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Patti Peeples

GoToWebinar is a great product for webinars, if you want a solid system backed by a solid company

2017-09-18

Exposure, advertising, client relationships, new business, service

Pros

We've been On24 customers, and I find GoToWebinar every bit as functional as On24, but MUCH CHEAPER.

Cons

I like to be able to ask the audience if they get an idea, on the fly, without it being part of a pre-arranged poll . On24 had this feature, and I really liked it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
GoToWebinar Reviews
GoToWebinar
‘Do-it-yourself’ webinars and audio conferencing
Read more
Kevin Grant

It does the job, but there are better solutions in the market

2018-11-16

I've used it for quite some time, it work fine, it is just not the best solution in the market. I guess you get what you pay for.

Pros

One of the main reason we chose GoToWebinar was its cost and its integration with marketing automation system Hubspot

Cons

The user interface is not great, the additional features like chat, video etc are not well done as some of its other competitors like Zoom and On24

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
GoToWebinar Reviews
GoToWebinar
‘Do-it-yourself’ webinars and audio conferencing
Read more
Anonymous
(Computer Software company, 201-500 employees)

Great Analytics & User Experience

2019-01-11

ON24 provides both a customer success manager and an account manager and both have been very responsive if we have a question or if any issues arise. They are always happy to get on the phone with us and talk through a business case or a challenge.

Pros

ON24 provides a robust set of analytics so that our team is able to assess webinar performance. It also integrates with our CRM and marketing automation software. As a result, we are able to easy pass information on webinar attendance and interest to our sales team. On24's audience console builder allows us to tailor our webinar experience to be more interactive and engaging to our audience.

Cons

There is a learning curve with this software because it is different in many ways from GoToWebinar or WebEx.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
ON24 Reviews
ON24
THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND
Read more