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ON24

THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND

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ON24 Pricing, Features, Reviews and Alternatives

ON24 product overview

Price starts from

No info

What is ON24?

ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive, data-rich webinars and content experiences that help people connect on a more human level and make smarter business decisions. Through the ON24 Engagement Platform, marketers can create Live, On Demand and Personalized Engagement, turn it into actionable intelligence and integrate it across their operations. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 Engagement than any other marketing channel.

Key benefits of using ON24

Benefits of ON24 Webcasting Solutions

Interactive & Engaging Audience Experience
With Webcast Elite, you can produce professional-quality, fully branded webcasts that deliver an engaging and interactive user experience, in just a few simple steps right from your computer.

No Downloads – Maximize Reach
No plugins or time consuming app installations to prevent viewers from accessing your content. Your webcasts are available everywhere and on popular mobile devices.

Easy-To-Use Tools For Producers & Presenters
Presentation tools built for the unique needs of the webcast presenter.

Powerful Analytics
Your webcasting programs are only as good as the data that defines your success. The ON24 platform empowers you with real-time graphical dashboards & drill down tools to prove your ROI, get leads to sales, and impact revenue.

Benefits of Virtual Environments

Engaging and Interactive Virtual Experiences
Offer your audience an engaging virtual experience with interactive locations, webcasts, social networking, scheduled chats, idea storming, blogs, and more. »

Enterprise Security and Reliability
Fully redundant enterprise-class platform that includes single sign on, employee authentication, role-based access, and other security features.

Design Your Environment with "Drag & Drop" Tools
Easy and intuitive tools to create and maintain your virtual environment.

Measure, Analyze, Adjust, and Optimize
Real-time reports allow you to measure user behavior, content popularity and social networking interactions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

ON24 pricing information

Value for money

4.0

/5

211

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ON24 features

Functionality

4.2

/5

211
Total Features28 5 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Alerts/Notifications
Chat/Messaging
Activity Dashboard
Mobile Access
Live Chat

Functionality contenders

ON24 users reviews

Overall rating

4.3

/5

211

Positive reviews

90%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.17/10
Rating distribution

5

4

3

2

1

104

85

15

4

3

Pros
Our ON24 team has provided exceptional support. We've had a great experience and have had great success with our webinar program.

JD

Joanne D.

End users appreciate how easy it is to view webinars and customize the widgets. Excellent customer service and the express monitors are always friendly and helpful.

AR

Anonymous Reviewer

Our account manager and CSm are very responsive and helpful. The entire corporate team is great, engaging, and helpful.

bi

brenna i.

Cons
Sometimes the slide gets uploaded wrongly / missing slides after uploaded.

SS

Shen Siung W.

Predatory sales tactics, poor customer service and outdated platform.

AR

Anonymous Reviewer

Creating chapters sometimes points to the wrong timestamp. Uploading slides with animation - not supporting all PowerPoint animations - get's stuck sometimes.

SL

Shimon L.

Overall rating contenders

Overall Rating

Amazing and robust webinar platform

Reviewed a year ago

Transcript

Melissa: I'm Melissa. I'm the Director of Field Marketing for a software company and I give ON24 a five...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The best and only way to do Simulive Webinars

Reviewed 2 years ago

I have been using on24 for over 3 years. First as a powerpoint designer and now I run it end-to-end. I find the software intuitive​ and after a bit of training easy to use.

Pros

We use On24 in our marketing department to attract new leads for our sales team. We use On24's Simulive feature. This allows us to pre-record our speaker and slides. Then the day of the live webinar the attendees watch the edited video then our speakers are pushed into a live conversation to take questions that have came in. On24 is maybe the only webinar platform that can do this. All others are more of a screenshare system. Simulive gives us the most flexiblity to have a seamless webinar​ without any sound or speaker problems.

Cons

On24 audience console allows us to put up different resources, surveys and links, but it is limited in its customizability​. I'd like to see more console customization when it comes to menu format and colors. Also being able to upload your branded font would be great too.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The Best for What is Out Right Now

Reviewed a year ago

This system is one of the better systems out there. It meets all our needs with some limitations. Just be aware that you will need to learn the system yourself and expect little help from the higher ups. They will not give any types of discounts or refunds on the bill but will offer extra "help" packages, which was no help to us as by the end of our event as we knew the system better than some of the help techs. But now that we know the system using the platform for our events is easy and does what we need it to do. They are upgrading the system all the time to make it better which is helpful.

Pros

One of the only platforms out there that has been established since way before the pandemic. When we purchased it was affordable and catered to what we needed in an events platform. One that allowed individual events and served as a conference platform for multiple events. It allowed to have a conference feel without spending a lot on the virtual world looking platforms.

Cons

The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process. We spent half the time explaining our event over and over again to different people for each section. The team would quickly show us the platform and ask if we had questions, however, since it was our first time we did not know the right questions to ask and missed a lot of good information because of it. We ended up learning the platform ourselves through their library of resource help. By the end of our first event, I knew more about the platform and how it worked better than their "expert help" staff team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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The industry standard - but will it remain that way?

Reviewed 2 months ago

I've used on24 on and off since the early 2000s. It's a tried and true platform. What I fear is that position of dominance has made them a bit comfortable and they aren't innovating as quickly as I would like to see. It will be interesting to see what happens in this industry. Several agile startups are quickly nipping at the heals of on24. It will be interesting to see if any of those companies can scale to take on this giant.

Pros

When I've invited national speakers onto webinars, they are always impressed to hear we use on24. It has name recognition and speakers are familiar with how it works. Some integrations are available (for an extra cost). The platform is fairly customizable. We are able to add certain kinds of content into the webinar that provide us with extra value.

Cons

It's a bit cumbersome. The UX is fairly dated. It's almost since this has been around so long, it's harder to updated and modernize. While it's customizable, branding options are a bit limited. You can add a logo and some customer colors, but that's about the extent of it. Building our the registration page requires entering data in multiple places. Integration with CRMs are available, but at a steeper cost.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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trash

Reviewed 2 years ago

Seriously terrible

Pros

simu-live and on-demand options allow us to mitigate the risks involved with live presenting on this platform.

Cons

the "best practices" where presenters need a wired internet connection, clear cookies, restart the computer and have no other apps going--are you kidding me? What year is it? The customer service is poor, not for lack of CSM's trying, but because there is no follow through from the product team, and CSM's often don't have access to the latest information, leaving them set up for failure.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Handled with Kid Gloves

Reviewed 2 years ago

The stability of the platform and the ease of use with ON24's technical assistance has broadened the appeal of webinars throughout our company. More and more subject matter experts want to discuss webinars for their products, services and specific client training opportunities.

Pros

Responsive technical team Continuous improvement to platform Excellent initial and ongoing training Highly customizable screens to promote our brand

Cons

Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers

ON24 FAQs and common questions

ON24 has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


ON24 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


ON24 supports the following languages:
Turkish, Chinese (Traditional), Portuguese, Spanish, Swedish, Norwegian (Bokmal), German, Russian, French, Korean, Japanese, Czech, English, Chinese (Simplified), Hungarian, Dutch, Finnish, Danish, Italian, Polish


Yes, ON24 has an API available for use.


ON24 integrates with the following applications:
NetSuite, Veeva CRM, Pardot, SugarCRM, Cvent, Marketo Engage, HubSpot CRM, Oracle Eloqua


ON24 offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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