ON24 Pricing, Features, Reviews and Alternatives

When comparing webinar platforms, One24 was above and beyond in terms of analytics. You can easily see registrants, attendees, and see their engagement (who downloaded a resource, who responded to a poll, etc). This has helped immensely for measuring and helping us drive continued engagement in our presentations. The webinar console was a big selling point too, as it can be completely customized to your brand's identity. Finally, the automated follow up emails and Marketo integration are key.

On24 is by far the most expensive webinar platform that my team encountered. However, it's reliable and worth it for my company. There are a few small things that I don't like - for example, getting signed out of the platform constantly - but overall, it works for us.

Ease of use, always being updated with new features, listens to the community and introduces new features/products or services based on what we need.

Costly compared to others platforms in this area, have had a few issues with on demand version not downloading, but has been quickly resolved so not a huge deal.

Easy to setup on the backend and easy to explain to clients who are presenting. There are no unnecessary steps (i.e. having to create user accounts for each speaker) which saves our team time.

Wish there was an editing tool within the platform, for editing/modifying webinars for on-demand (and also for simu-live presentations). Having to use an outside editor to edit the sound, and then readjust the slide timings, is very time consuming---and leaves room for error. Also, the chat support function is very handy but wish the conversations were a) quicker and b) the support reps were able to answer questions succinctly and with confidence.

When I've invited national speakers onto webinars, they are always impressed to hear we use on24. It has name recognition and speakers are familiar with how it works. Some integrations are available (for an extra cost). The platform is fairly customizable. We are able to add certain kinds of content into the webinar that provide us with extra value.

It's a bit cumbersome. The UX is fairly dated. It's almost since this has been around so long, it's harder to updated and modernize. While it's customizable, branding options are a bit limited. You can add a logo and some customer colors, but that's about the extent of it. Building our the registration page requires entering data in multiple places. Integration with CRMs are available, but at a steeper cost.

There are many features of the software and this makes it easy to customize each webinar. Functionality is great and ease of use by the users and attendees of the webinars. Love being able to customize the look and feel of your webinars and all the elements you can add.

We have had many issues with Screen Share and with attendees being about the hear or view the Live Presentations. Many times we can correct the issues that the attendees are having and most of the time it is a browser issue but there have been times that we have gotten complaints.