ON24 Pricing, Features, Reviews & Comparison of Alternatives

ON24

THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND

4.37/5 (207 reviews)

ON24 overview

What is ON24?

ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive, data-rich webinars and content experiences that help people connect on a more human level and make smarter business decisions. Through the ON24 Engagement Platform, marketers can create Live, On Demand and Personalized Engagement, turn it into actionable intelligence and integrate it across their operations. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 Engagement than any other marketing channel.

Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.
www.on24.com

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, Germany, Japan, Mexico, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 15 other languages, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
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ON24 reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  4.3
  4.4
Nick Acosta

The best and only way to do Simulive Webinars

Used weekly for 2+ years
Reviewed 2019-10-02
Review Source: Capterra

I have been using on24 for over 3 years. First as a powerpoint designer and now I run it end-to-end. I find the software intuitive​ and after a bit of training easy to use.

Pros
We use On24 in our marketing department to attract new leads for our sales team. We use On24's Simulive feature. This allows us to pre-record our speaker and slides. Then the day of the live webinar the attendees watch the edited video then our speakers are pushed into a live conversation to take questions that have came in. On24 is maybe the only webinar platform that can do this. All others are more of a screenshare system. Simulive gives us the most flexiblity to have a seamless webinar​ without any sound or speaker problems.

Cons
On24 audience console allows us to put up different resources, surveys and links, but it is limited in its customizability​. I'd like to see more console customization when it comes to menu format and colors. Also being able to upload your branded font would be great too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Handled with Kid Gloves

Used occasionally for 2+ years
Reviewed 2019-09-27
Review Source: Capterra

The stability of the platform and the ease of use with ON24's technical assistance has broadened the appeal of webinars throughout our company. More and more subject matter experts want to discuss webinars for their products, services and specific client training opportunities.

Pros
Responsive technical team Continuous improvement to platform Excellent initial and ongoing training Highly customizable screens to promote our brand

Cons
Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Liz Kishbaugh

trash

Used daily for 1-2 years
Reviewed 2019-09-30
Review Source: Capterra

Seriously terrible

Pros
simu-live and on-demand options allow us to mitigate the risks involved with live presenting on this platform.

Cons
the "best practices" where presenters need a wired internet connection, clear cookies, restart the computer and have no other apps going--are you kidding me? What year is it? The customer service is poor, not for lack of CSM's trying, but because there is no follow through from the product team, and CSM's often don't have access to the latest information, leaving them set up for failure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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John Chiaro

A webcasting platform above anything else

Used weekly for 1-2 years
Reviewed 2020-03-03
Review Source: Capterra

Fantastic. A great team to support me and they really listen to what we are looking for as far as feature enhancements.

Pros
ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in. Plus, the on-demand functionality where end users can actually still interact with the webinars after its live is HUGE!

Cons
Sometimes if I need to navigate away from the webinar and just have it running in the background as I am listening, it times out. That is more of an end user complaint though. From a front end perspective, its exactly what I need.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

On24 is a game changer

Used monthly for 2+ years
Reviewed 2019-09-27
Review Source: Capterra

Very positive

Pros
Flexibility, I have the ability to produce live presentations or pre-recorded presentations that are broadcasted as if they are live. My KOL's love this option. Once recorded On24 software is incredibly intuitive and easy to use, and the analytics we get post the live broadcast date are incredibly useful. They've allowed our company to have almost a "netflix esq" type of webinar service, where visitors can view any webinar we've done at any time all housed in one central location.

Cons
I have very few negative things to say about On24.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ON24 pricing

Pricing options
Free trial
View Pricing Plans

Contact ON24 directly for pricing information.

ON24 features

API
Chat
Real Time Reporting

Activity Dashboard (133 other apps)
Automatic Notifications (108 other apps)
CRM Integration (82 other apps)
Call Monitoring (93 other apps)
Call Recording (141 other apps)
Call Routing (102 other apps)
Call Transfer (96 other apps)
Caller ID (85 other apps)
Communication Management (99 other apps)
Conferencing (107 other apps)
Contact Management (93 other apps)
Customizable Branding (81 other apps)
Instant Messaging (111 other apps)
Reporting & Statistics (136 other apps)
Third Party Integration (162 other apps)
Video Conferencing (100 other apps)
Voice Mail (86 other apps)

Additional information for ON24

Key features of ON24

  • Interactive & Engaging Audience Experience
  • Powerful Analytics
  • Easy-To-Use Tools For Producers & Presenters
  • No Downloads – Maximize Reach
  • Engaging and Interactive Virtual Experiences
  • Design Your Environment with "Drag & Drop" Tools
  • Enterprise Security and Reliability
  • Measure, Analyze, Adjust, and Optimize
  • Create and deliver professional-quality online presentations
View All Features

Benefits

Benefits of ON24 Webcasting Solutions

Interactive & Engaging Audience Experience
With Webcast Elite, you can produce professional-quality, fully branded webcasts that deliver an engaging and interactive user experience, in just a few simple steps right from your computer.

No Downloads – Maximize Reach
No plugins or time consuming app installations to prevent viewers from accessing your content. Your webcasts are available everywhere and on popular mobile devices.

Easy-To-Use Tools For Producers & Presenters
Presentation tools built for the unique needs of the webcast presenter.

Powerful Analytics
Your webcasting programs are only as good as the data that defines your success. The ON24 platform empowers you with real-time graphical dashboards & drill down tools to prove your ROI, get leads to sales, and impact revenue.

Benefits of Virtual Environments

Engaging and Interactive Virtual Experiences
Offer your audience an engaging virtual experience with interactive locations, webcasts, social networking, scheduled chats, idea storming, blogs, and more. »

Enterprise Security and Reliability
Fully redundant enterprise-class platform that includes single sign on, employee authentication, role-based access, and other security features.

Design Your Environment with "Drag & Drop" Tools
Easy and intuitive tools to create and maintain your virtual environment.

Measure, Analyze, Adjust, and Optimize
Real-time reports allow you to measure user behavior, content popularity and social networking interactions.