App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ON24
5
107
4
93
3
15
2
4
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND
Table of Contents
ON24 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
ON24 overview
What is ON24?
ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive, data-rich webinars and content experiences that help people connect on a more human level and make smarter business decisions. Through the ON24 Engagement Platform, marketers can create Live, On Demand and Personalized Engagement, turn it into actionable intelligence and integrate it across their operations. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 Engagement than any other marketing channel.
Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Webinars
Events
Widgets
Bugs and Issues
Audio and Speakers
Recurring technical glitches
ON24’s user interface
ON24 review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about ON24?
Reviewers appreciate ON24 for its customizable webinar experiences, robust analytics, and ease of use for both organizers and attendees. They value the platform’s interactive features, flexible event formats, and strong branding options, noting that it supports large-scale virtual events and provides helpful engagement tracking and reporting tools. They find the user interface intuitive and setup straightforward, even for those with limited technical experience.
Some say ON24 can be glitchy, with occasional audio, video, or browser issues during live events. They report inconsistent customer support and wish for improved onboarding, more streamlined reporting, and expanded customization options for certain features.
Select to learn more
Who uses ON24?
Based on 222 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
ON24's key features
Most critical features, based on insights from ON24 users:
All ON24 features
Features rating:
ON24 alternatives
ON24
Starting from
10000
Per year
Cvent Event Management
Starting from
No pricing info
Webex Suite
Starting from
14.5
/user
Per month
Zoom Events and Webinars
Starting from
500
/user
Per month
ON24 pricing
Value for money rating:
Starting from
10000
Per year
User opinions about ON24 price and value
Value for money rating:
To see what individual users think of ON24's price and value, check out the review snippets below.
Logan B.
owner
Shahbaz S.
Analyst
ON24 integrations (8)
Integrations rated by users
We looked at 222 user reviews to identify which products are mentioned as ON24 integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Marketo integration allows for automation when a referral becomes a new customer and when new clients come on board automation invites them to join our referral program. It saves time of our marketing team having to upload lists constantly.”
Chris C.
Marketing Manager
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
“Salesforce integration is important because it automatically syncs sales data to Sales Cookie for commission calculation”
“Kubaru is a vital app for our Case and Lead distribution and management. Customizations help us route the right record to the right person at the right time. The metrics provided within the real-time distribution logs help us improve our process.”
Helen P.
APAC Finance Leader
Integration rating: 5.0 (1)
“Sales CRM (new)- we are integrating now after changing over to Hubspot. All pre-sales is done here and then when the contract is signed, it seamlessly transfers over into Scoop for our operations team to start working on!”
Angela M.
Director of Project Management
ON24 customer support
What do users say about ON24 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ON24 customer support.
Widely noted by reviewers, ON24’s support team is responsive, helpful, and quick to resolve issues when they arise.
A significant portion of users appreciate the multiple support channels available, including live chat, tickets, and a help center.
Common user feedback highlights dedicated account managers and technicians who provide personalized assistance and onboarding.
A limited number of users report inconsistent support quality, with some citing poor follow-through and lack of up-to-date information.
Support options
Training options
To see what individual users say about ON24's customer support, check out the review snippets below.
“With previous platforms, customer service and technical issues have been a problem, and ON24 has been a great help in solving that problem.”
Alberto L.
Marketing Project Coordinator
“Just be aware that you will need to learn the system yourself and expect little help from the higher ups.”
Lauren B.
Programs Coordinator
“The team would quickly show us the platform and ask if we had questions, however, since it was our first time we did not know the right questions to ask and missed a lot of good information because of it.”
Lauren B.
Programs Coordinator
