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ON24
5
107
4
93
3
15
2
4
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND
Table of Contents
ON24 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ON24 overview
What is ON24?
ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive, data-rich webinars and content experiences that help people connect on a more human level and make smarter business decisions. Through the ON24 Engagement Platform, marketers can create Live, On Demand and Personalized Engagement, turn it into actionable intelligence and integrate it across their operations. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 Engagement than any other marketing channel.
Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Webinars
Events
Widgets
Audio and Speakers
Bugs and Issues
Frequent technical glitches
ON24’s user interface
ON24 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about ON24?
On24 is the coolest webinar platform I have had the pleasure of using.
Select to learn more
Who uses ON24?
Based on 222 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
ON24's key features
Most critical features, based on insights from ON24 users:
All ON24 features
Features rating:
ON24 alternatives
ON24
Starting from
10000
Per year
Zoom Events and Webinars
Starting from
500
/user
Per month
Zoom Workplace
Starting from
14.99
/user
Per month
Microsoft Teams
Starting from
4
/user
Per month
ON24 pricing
Value for money rating:
Starting from
10000
Per year
User opinions about ON24 price and value
Value for money rating:
To see what individual users think of ON24's price and value, check out the review snippets below.
Logan B.
owner
Logan B.
owner
ON24 integrations (8)
Integrations rated by users
We looked at 222 user reviews to identify which products are mentioned as ON24 integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”
Hervé G.
CEO
ON24 customer support
What do users say about ON24 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ON24 customer support.
A large number of users praise ON24's customer support for being quick, responsive, and consistently helpful with issues.
Broad user base appreciates having multiple support channels, including live chat, tickets, help center, and dedicated managers.
Frequently reported by users, the support team is knowledgeable, professional, and provides valuable onboarding and technical assistance.
A minority of users feel support can be inconsistent, with poor follow-through, confusing service levels, and limited help for emergencies.
Support options
Training options
To see what individual users say about ON24's customer support, check out the review snippets below.
“With previous platforms, customer service and technical issues have been a problem, and ON24 has been a great help in solving that problem.”
Alberto L.
Marketing Project Coordinator
“Just be aware that you will need to learn the system yourself and expect little help from the higher ups.”
Lauren B.
Programs Coordinator
“The team would quickly show us the platform and ask if we had questions, however, since it was our first time we did not know the right questions to ask and missed a lot of good information because of it.”
Lauren B.
Programs Coordinator
