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Grasshopper vs VoIP.ms Comparison (2026)

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Grasshopper

VoIP.ms

Overview

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

1.1

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

360

207

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.8

698

571

107

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“They require you to submit a reason online, generate a case number, and then call in to actually cancel.”

Emerson B.

CGO

“It feels like having a small business phone system without the big-company overhead.”

George L.

Managing Partner

“Even after doing all that, I had to go through multiple automated prompts before finally reaching someone who could help.”

Emerson B.

CGO

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”

Nicholas D.

President

Cons

“There is auto texts for missed calls but there character limit is so small you can't put much there.”

Milena C.

Office Admin

“This process feels intentionally difficult and not customer-friendly. If a number is ported out, the account should be automatically canceled, or at the very least, billing should stop.”

Emerson B.

CGO

“The only drawback is a small learning curve when setting up custom greetings and voicemail flows.”

George L.

Managing Partner

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”