HubSpot Sales Hub vs MediaOS

Salesforce Sales Cloud

HubSpot CRM

Zoho CRM

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Owner

They never offered any real help and when I asked to speak to technical support of course I had to be a paying customer, which I understand to a degree. But with something like this it was clear it was a Hubspot issue.

HubSpot Sales Hub is a cloud-based sales platform covering lead management, deal tracking, CPQ, automation, and AI-driven analytics.

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Automatic Call Distribution

Business Process Automation

Calendar Management

Calendar Sync

Call Center Management

Call Conferencing

Call Management

Campaign Analytics

Campaign Management

Channel Management

Chat/Messaging

Click Tracking

Client Management

Commission Management

Confirmations/Reminders

Contact Database

Contact Management

Content Delivery

Content Management

Conversation Intelligence

CRM Integration

Customer Database

Customer Segmentation

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Entry

Data Import/Export

Deal Management

Document Management

Document Storage

Drag & Drop

Email Management

Email Marketing

Email Templates

Email Tracking

Field Sales Management

Forecasting

For Sales Teams/Organizations

For Small Businesses

For Startups

Inbox Management

Interaction Tracking

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Lead Scoring

Live Chat

Meeting Management

Mobile App

Monitoring

Online Booking

Online Voice Transmission

Opportunity Management

Performance Metrics

Pipeline Management

Pipeline Reports

Prioritization

Proposal Generation

Prospecting Tools

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Referral Tracking

Reminders

Reporting/Analytics

Reporting & Statistics

Response Management

Sales Activity Management

Sales Automation

Sales Forecasting

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Scheduling

Search/Filter

Task Management

Task Progress Tracking

Task Scheduling

Templates

Territory Management

Third-Party Integrations

Workflow Configuration

Workflow Management

The HubSpot Sales Hub integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.9 out of 5 for its integration with HubSpot Sales Hub), HubSpot CRM (a CRM product, 4.8), and HubSpot Marketing Hub (a marketing automation product, 5.0).

Integrations

By industry, HubSpot Sales Hub reviewers are most commonly professionals in computer software (15%). The most frequent use case cited is CRM (70% of reviewers).

HubSpot Sales Hub

Web-based

iPad

Android

iPhone

Pipedrive

Pipeline CRM

Dynamics 365

Bitrix24

Nutshell

Less Annoying CRM

monday CRM

Streak

Agile CRM

Close

Zendesk Sell

Netskope One Platform

Free

Starter

Professional

Enterprise

Frequent bugs and glitches

Senior Account Executive

The Duplicate detection sometimes insufficient, what results in duplicates that could cause a lot of double work and stress

The only issue we found is with the mobile app not updating all of the activities resulting in the team having to do double entries

72% of reviewers feel negative about HubSpot’s bugs and issues. Users report experiencing occasional glitches, such as delayed updates, missing notifications, and problems with integrations. Some reviewers say frequent software updates can cause confusion, with interface changes and temporary loss of features. They mention issues like duplicate records, slow server response, and workflow delays, which disrupt daily operations. Users think that while customer support sometimes resolves problems, fixes can be slow and communication inconsistent. Many feel that ongoing bugs and clunky updates create extra work and frustration for teams.

High and complex pricing

The cost, it's very expensive to add an extra Hub at the Pro level

Personalization Consultant

Relevant to the previous point, the pricing structure that comes with it is also not seamless, definitely not a nice user experience.

52% of reviewers feel negative about HubSpot’s pricing. Users say the cost increases quickly as teams grow or as more features are added, making it expensive for small businesses or those with limited budgets. Reviewers mention that the pricing structure is complicated, with extra charges for additional modules, users, or advanced features. Some users report that currency fluctuations and required paid plugins further add to the expense. They feel that the need to purchase higher-tier plans for essential functionality can be prohibitive and makes budgeting challenging.

Comprehensive prospect tracking

Associate Consultant

It also helps to keep track of all the prospects, deals, and sales performance of the employees within an organization.

100% of reviewers feel positive about HubSpot’s prospect tracking capabilities. Users say the platform provides detailed tracking of leads, deals, and customer interactions, which helps them understand prospect engagement and sales funnel progress. Reviewers appreciate features like real-time notifications, activity timelines, and visual dashboards for monitoring KPIs. Some users report that the ability to see when emails are opened or which prospects are most engaged enables timely follow-ups. They find that centralized prospect data and automated tracking streamline sales processes and improve overall efficiency.

Enhanced team collaboration

pwooten@planview.com

We started with the Sales Hub first and the marketing team soon found value in adding the HubSpot Marketing Hub

100% of reviewers feel positive about HubSpot’s team collaboration tools. Reviewers indicate that the platform enables seamless sharing of information and tasks among team members, regardless of location. Users say features like cloud-based record access, project tracking, and cross-functional visibility between sales and marketing help teams stay aligned and organized. Some users report that onboarding new team members is straightforward, and the system scales well for both small and large teams. They find that collaborative workflows and communication tools reduce gaps and foster a more cohesive team environment.

Integrated marketing capabilities

100% of reviewers feel positive about HubSpot’s marketing features. Users think the platform’s all-in-one approach streamlines marketing, sales, and customer service, making campaign management more efficient. Reviewers appreciate the unified CRM, which allows them to track campaigns, analyze prospect behavior, and optimize strategies. They say the system’s user-friendly interface and deep integration with other business tools help them execute sophisticated marketing activities. Some users report that having marketing and sales data in one place improves targeting and communication, while others highlight the platform’s resources and educational content as valuable for ongoing marketing growth.

CoFounder

There are also a lot of tools and customization options, so getting the platform configured properly for your specific sales process takes some time.

AVP- Marketing

Its a wonderful tool where I can track my entire team's activities, efforts taken for lead nurturing and also te staus of leads.

Digital Marketing Executive

The best part about this has been the activity tracker so multiple users can manage a deal without having to waste time with comms and can provide an upgraded user experience during their sales timeline.

Founder

Hubspot offers to possibility to add an extension to Gmail so that each email you send to or receive from a contact on your list is automatically copied to the HubSpot database.

Marketing Manager

Integrated with existing HubSpot products other teams at our company already use for operations and client management.

Automation and workflow capabilities should also be included in the Starter plan with basic functionality.

Sales team disliked and did not utilize all features thus leading to incomplete information and not full adoption.

Project Manager

This makes it valuable as I can see and organize all the contacts we have.

Business development

I can also track the emails im not included in as long as every team member registers the emails with the corresponding deals.

Talent Acquisition Manager

The fact that all contacts are stored in a database and activities like form submission, websites visited are automatically recorded.

Customer success manager and product developer

All information you need in one platform, good for internal tasks, internal management and communication between the sales department.

Email-sync rules can’t filter out every internal thread, so our CRM occasionally clutters with non-sales chatter.

This could work for certain teams but ours had issues with it.

The ability to manage deals clearly through the sales funnel in a relatively simple UI.

Managing Member

Configuration of telecommunications can be challenging, especially when other tools are in the mix.  

Sales Enablement

Overall, it’s a solid tool for streamlining sales processes and keeping everything organized, but it can get pricey as you scale.

Community Marketing Specialist

We've created automated workflows with the sales team in order to reduce friction in operations.

I love it, it helps with my day to day pipeline management but also slows me to market myself and the company to a wide audience.

Manager

HubSpot Sales Hub keeps everything organized, and email tracking plus automation make follow-ups easier.

SEO Marketer

We also collect bills and automate our sales pipeline with this tool.

Director of Marketing Operations

The automated emailing sequences have been been a little clunky to use, and they've changed the locations of some features in less ideal ways.

Onboarding was guided and painless, and new reps ramp quickly because all prospect history—emails, calls, notes—lives on one timeline.

The app is simple to use and integrates into other apps like Google contacts and Stripe to become a full fledged CRM software tht helps us manage our prospects.

Tradeshow Sales Management

HubSpot allows me to collect and track new leads.

Although it comes with an onboarding, you need to really become used to the system to understand it. And if the onboarding is not done with the companies working flow in mind, it can be a mess for months.

We built out Hubspot Sales Hub for an insurance client.  

Co-owner

We use the Surveymonkey integration to collect feedback but it can only collect and log responses from surveys, we'd als love to be able to send data to HS automatically from the submission tables.

Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools.

Team Lead- Customer Success

We really like all in one sales feature to manage our clients' details and automations.

Sales Hub is a feature rich tool that does a great job supporting the Sales process.  

It is our centralized management core for all communication threads that makes it a valuable tool.

Revenue Ops Manager

The workflows have less capability to manipulate and work the data in the system, and although the layouts are user friendly, there is a lack of customisation that makes hubspot unique to your company and ultimately scalable for long term use

Lots of options can be a little clunky which means navigating can be somewhat challenging, using daily can help with this.

The learning curve was almost flat: we imported 3 yrs of data and ran our first pipeline in under a day.

Business Development Advisor

Overall, HubSpot was an intuitive platform that had many, many features which supported my work and sales management efforts.

Sales Marketing Coordinator

The ease of use and intuitive interface stand out immediately.

HubSpot Sales Hub vs MediaOS Comparison (2026)

HubSpot Sales Hub

MediaOS

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives