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Online ad-based CRM for media companies

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MediaOS Pricing, Features, Reviews and Alternatives

MediaOS product overview

What is MediaOS?

Ad Sales Genius is an online ad-based customer relationship management (CRM) platform designed for media companies, which helps to streamline production, automate accounting, and more. The customizable workflows and web-based interface enable collaboration across sales, production and accounting departments.

Key benefits of using MediaOS

  • The visual timeline gives users a view of all account-related activity, including sales closed, payments collected, commissions, and artwork requests.

  • Pricing and discounts can be set up to match existing business practices, and trade-for-services can be tracked and broken down by line item.

  • Invoicing can be automated as all invoice data is configured during the sales process, removing the need for manual data entry during invoice creation.

  • Production-ready artwork is stored on advertiser accounts, and ads are served directly to digital signs, kiosks, and websites.

  • The drag-and-drop interface allows users to build automation processes and link workflows, with a wide selection of scenarios and triggers available.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base

    Training options

    Webinars
    Videos
    In Person
    Documentation
    Live Online

    MediaOS features

    Functionality

    4.4

    /5

    130

    Total features

    76

    3 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Reporting & Statistics
    Data Import/Export
    Mobile Access

    MediaOS users reviews

    Overall Rating

    4.7

    /5

    130

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.87/10
    Rating distribution

    5

    4

    3

    2

    1

    97

    29

    1

    3

    0

    Pros
    Easy to use and has great reports that are easy to understand to keep a great view of whats going on in the organization.
    Their Customer Service is fantastic. They are quick, super friendly, accommodating, and patient.
    The more I learn about the program the more i love it. It is great for our needs for sales, invoicing and mass emails.
    Cons
    We are disappointed with the lack of support and features.
    My email disconnects frequently. This is frustrating when sending emails through ASG.
    Can't use the back button - it gets very annoying.
    KK
    AvatarImg

    Katrina K.

    Publishing, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great software

    Reviewed 4 years ago

    I do like it, quite a bit.

    Pros

    I appreciate the dependability of this ASG software, knowing that our goals and sales can be seen clearly and accurately. The CRM function is excellent too. The one feature I would definitely bring back, and the one that set this software a part and my team loved so much, is the falling color confetti on the screen after a sale is "won." While this may seem frivolous, sales is so dependant motivation and this confetti upon closing was highly motivating for our team.

    Cons

    Removal of the confetti. Having to scroll from 2018 (date we started on ASG) to current month when booking products. It causes errors when people don't look at the year properly. It's easy to miss. I think there should be a dropdown menu for this to cut down on the amount of scrolling and booking errors.

    Vendor response

    Thank you for taking the time to review Ad Sales Genius! Our team appreciates that you have chosen our ad sales software to run your business, and we are delighted to have you as a customer.

    CP
    AvatarImg

    Christopher P.

    Publishing, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    ASG Review

    Reviewed 5 years ago

    If i ever run into a problem or have a question, I get immediate support.

    Pros

    Simple Web Ad Server has saved me hours of uploading ads to our website. So far great at keeping organized.

    Cons

    It takes a bit to get the hang of. The videos I think need to be updated.

    Vendor response

    Glad to see that our CRM software is helping you keep your online advertising organized, Christopher! Our support team appreciates the kind words, and we are working diligently to make the Ad Sales Genius training experience and documentation better than ever.

    DB
    AvatarImg

    Dana B.

    Human Resources, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Not Enough Capability, Complete Lack of Support

    Reviewed 5 years ago

    We are disappointed with the lack of support and features.

    Pros

    ASG has the ability to generate contracts and invoices, and not really anything more. As a web browser tool, it has been easy for multiple team members to access. They've improved the search function, but that has become the only way to find anything.

    Cons

    Very limited capability. We are still having to use other software to make up for where ASG lacks. Support is entirely unwilling to assist which is outrageous given the cost.

    Vendor response

    Thank you for taking the time to review us. We are sorry to hear about your disappointment via this review. Our team will reach out to you to address your concerns. We are confident we can help you get more out of our platform!

    AvatarImg
    AvatarImg

    Barb K.

    Publishing, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Ad Sales Genius improving over time

    Reviewed 6 years ago

    We are looking forward to trying the production module, and we appreciate the fact that the software is improving and changing for the better on a weekly basis. The new tech support people are very responsive.

    Pros

    We needed a system that allowed us to sync our Quickbooks invoices with sales orders, as our previous double entry was resulting in errors and time spent double checking. Ad Sales Genius seems to work very well with Quickbooks - a few glitches in the beginning and trouble displaying correct history, but now it is working better. It also allows you to set up payment plans and store credit cards, which is a great time saver. The sales reps love the Docusign integration and the reminders function.

    Cons

    We had a hard time onboarding, both with our previous data from Magazine Manager and AdSystem, as well as with training our reps. We had a lot of frustration with technical support. Now that we are over those hurdles, the sales reps are really liking it - but it took a good 6 months. Don't make this switch during a busy sales cycle!

    Vendor response

    Hi, Barb! Thank you so much for your candid feedback about Ad Sales Genius! We appreciate the time that you took to share your experiences from starting with Ad Sales Genius to where you and your team are today. You and your team are valued customers and we are happy to keep bringing out new features for you! Your Ad Sales Genius Team

    LM
    AvatarImg

    Lisa M.

    Publishing, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    ASG: Perfect CRM for Multi-Channel Publishing

    Reviewed 3 years ago

    Transparency is the biggest issue that has been solved with ASG. Reps can see if invoices are paid for, they can see if other team members are communicating with their accounts, they can see the artwork as its uploaded to ASG via the portal, they can see all contacts, industry, account history and so forth, all in one place. On the dashboard they can track their individual goals, team goals, and other reports like YOY, expired contracts, tasks, follow ups and so forth.

    Pros

    I like the ability to use ASG across all of our departments, from sales organization, sales, forecasting, production, accounting and even editorial from time to time. We have different kinds of products, some are inventory and time based, others are monthly, others are quarterly and all fit into this one CRM.

    Cons

    If ASG had an email sequencing tool than we would be able to save even more money on our sequencing software.

    Vendor response

    Thank you so much for taking the time to review Ad Sales Genius! We love to hear that our software is able to help you sync up your departments and run more efficiently!

    MediaOS FAQs

    Q. Who are the typical users of MediaOS?

    MediaOS has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does MediaOS support?

    MediaOS supports the following languages:
    English


    Q. Does MediaOS offer an API?

    Yes, MediaOS has an API available for use.


    Q. What other apps does MediaOS integrate with?

    MediaOS integrates with the following applications:
    Wufoo, authorize.net, Constant Contact, Microsoft Outlook, Insightly, Campaign Monitor by Marigold, Lob, Calendly, Zapier, QuickBooks Online Advanced, Gmail, Docusign, Trello, Google Drive, Salesforce Sales Cloud, Harvest, Slack, Microsoft 365, Google Ads, Basecamp, LiveChat, Zendesk Sell, Eventbrite, QuickBooks Online, Google Calendar, Broadstreet, Mailchimp, Twilio, Emma by Marigold, Xero, HubSpot CRM, Zendesk Suite


    Q. What level of support does MediaOS offer?

    MediaOS offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base

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