HubSpot Sales Hub vs Chili Piper

Salesforce Sales Cloud

Zoho CRM

Calendly

Pipedrive

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Compare HubSpot Sales Hub and Chili Piper based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Automatic Call Distribution

Business Process Automation

Calendar Management

Calendar Sync

Call Center Management

Call Conferencing

Call Management

Campaign Analytics

Campaign Management

Channel Management

Chat/Messaging

Click Tracking

Client Management

Commission Management

Confirmations/Reminders

Contact Database

Contact Management

Content Management

Customer Database

Customer Segmentation

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Entry

Data Import/Export

Deal Management

Document Management

Document Storage

Drag & Drop

Email Management

Email Marketing

Email Templates

Email Tracking

Field Sales Management

Forecasting

For Sales Teams/Organizations

For Small Businesses

For Startups

Inbox Management

Interaction Tracking

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Lead Scoring

Live Chat

Meeting Management

Mobile App

Monitoring

Online Booking

Online Voice Transmission

Opportunity Management

Performance Metrics

Pipeline Management

Pipeline Reports

Prioritization

Proposal Generation

Prospecting Tools

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Referral Tracking

Reminders

Reporting/Analytics

Reporting & Statistics

Response Management

Sales Activity Management

Sales Automation

Sales Forecasting

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Scheduling

Search/Filter

Task Management

Task Progress Tracking

Task Scheduling

Templates

Territory Management

Third-Party Integrations

Workflow Configuration

Workflow Management

By industry, HubSpot Sales Hub reviewers are most commonly professionals in marketing and advertising (15%). The most frequent use case cited by reviewers is CRM (68%).

Users and use cases

Reviewers appreciate the free tier with useful features and unlimited users, which they say allows thorough testing. Some users report escalating costs with team growth and add-ons, and they find pricing complicated and expensive for small businesses.

Value for money

The HubSpot Sales Hub integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.9 out of 5 for its integration with HubSpot Sales Hub), HubSpot CRM (a CRM product, 4.8), and HubSpot Marketing Hub (a marketing automation product, 5.0).

Integrations

HubSpot Sales Hub is a CRM solution offering key features such as contact management, lead management, sales pipeline management, and reporting/analytics, among others.

HubSpot Sales Hub

Web-based

iPad

Android

iPhone

Free

Starter

Professional

Enterprise

Business development

I can also track the emails im not included in as long as every team member registers the emails with the corresponding deals.

Owner

Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools.

Digital Marketing Executive

The best part about this has been the activity tracker so multiple users can manage a deal without having to waste time with comms and can provide an upgraded user experience during their sales timeline.

Founder

Hubspot offers to possibility to add an extension to Gmail so that each email you send to or receive from a contact on your list is automatically copied to the HubSpot database.

Revenue Ops Manager

The workflows have less capability to manipulate and work the data in the system, and although the layouts are user friendly, there is a lack of customisation that makes hubspot unique to your company and ultimately scalable for long term use

Talent Acquisition Manager

The fact that all contacts are stored in a database and activities like form submission, websites visited are automatically recorded.

Customer success manager and product developer

All information you need in one platform, good for internal tasks, internal management and communication between the sales department.

Project Manager

Email-sync rules can’t filter out every internal thread, so our CRM occasionally clutters with non-sales chatter.

Sales Specialist

You can do a lot of useful things, like close deals, customize email campaigns, and make direct phone calls from Hubspot.

Compared to other market leaders, it excels in its marketing outputs, having some of the easiest automations and workflows to reach your customer/prospect base, and makes it easy to control how you are contacting.

This makes it valuable as I can see and organize all the contacts we have.

Managing Member

Configuration of telecommunications can be challenging, especially when other tools are in the mix.  

Senior Account Executive

I love it, it helps with my day to day pipeline management but also slows me to market myself and the company to a wide audience.

SEO Marketer

We also collect bills and automate our sales pipeline with this tool.

Director of Marketing Operations

The automated emailing sequences have been been a little clunky to use, and they've changed the locations of some features in less ideal ways.

Onboarding was guided and painless, and new reps ramp quickly because all prospect history—emails, calls, notes—lives on one timeline.

The app is simple to use and integrates into other apps like Google contacts and Stripe to become a full fledged CRM software tht helps us manage our prospects.

Although it comes with an onboarding, you need to really become used to the system to understand it. And if the onboarding is not done with the companies working flow in mind, it can be a mess for months.

We built out Hubspot Sales Hub for an insurance client.  

The Duplicate detection sometimes insufficient, what results in duplicates that could cause a lot of double work and stress

It provides all the necesssry tools to create a great CRM database for both sales and marketing activities.

Sales Hub is a feature rich tool that does a great job supporting the Sales process.  

It is our centralized management core for all communication threads that makes it a valuable tool.

Lots of options can be a little clunky which means navigating can be somewhat challenging, using daily can help with this.

The learning curve was almost flat: we imported 3 yrs of data and ran our first pipeline in under a day.

Business Development Advisor

Overall, HubSpot was an intuitive platform that had many, many features which supported my work and sales management efforts.

Native integrations with Xero, Slack, and Zoom mean no messy zap-work.

The calling features, once configured, can be a powerful asset.

The ability to manage deals clearly through the sales funnel in a relatively simple UI.

Sales Enablement

Overall, it’s a solid tool for streamlining sales processes and keeping everything organized, but it can get pricey as you scale.

I like how the free trial doesn't limit the process and the performance of my everyday task.

Community Marketing Specialist

We've created automated workflows with the sales team in order to reduce friction in operations.

Manager

HubSpot Sales Hub keeps everything organized, and email tracking plus automation make follow-ups easier.

Tradeshow Sales Management

HubSpot allows me to collect and track new leads.

It takes care of everything after we set up the email broadcast sequence; All we have to do is finish the job.

Head of Admissions

Makes tracking engagement a breeze to begin with an understand which leads to focus on. Once you get it up and going, You would not need a different tool!

Co-owner

We use the Surveymonkey integration to collect feedback but it can only collect and log responses from surveys, we'd als love to be able to send data to HS automatically from the submission tables.

Overall I have found Sales Hub a little easier than Salesforce to learn and use when it comes to things like report building and dashboard building.

Team Lead- Customer Success

We really like all in one sales feature to manage our clients' details and automations.

Head of BD

Able in import data from other sources very easily.

Sales Executive

Hubspot really gave our team a structured way of keeping our deals organized, and gave our leadership team a 30,000 level view of the deals that are in the pipeline.

It’s great for managing your workflow and pipeline.

Head of Sales

Overall, it's a great improvement to Hubspot, where my prior critiques have been based on it not being a sales persons CRM.

Account Manager

I've never had a problem finding my invoices and paying them where necessary.

Senior Manager

It is useful CRM Tool which helps employee in tracking the sales lead and also gives visibility to higher management without reaching out to the POC for details.

It worked well for keep track of our client and prospect deals.

Business Development

The community and updates help smooth out what rough edges there are for such a big tool.

Marketing & Growth Ops

Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

Sales Management

User Interface

Sales Pipeline

Email Campaigns

Data Management

Users report HubSpot Sales Hub's lead management allows them to track, organize, and classify leads efficiently. Reviewers indicate the ability to customize deal stages, use workflows, and receive instant notifications helps streamline their process. They find lead assignment and integration with Marketing Hub valuable. Users appreciate having all leads in one place and being able to monitor engagement and status. Some reviewers mention they would like easier ways to hide dead leads for future follow-up in HubSpot Sales Hub. Of the 28 HubSpot Sales Hub users who gave detailed accounts of their use of Lead Management, 96% rated this feature as important or highly important.

Workflow Automation

Reviewers indicate HubSpot Sales Hub's contact management capabilities are highly valuable for organizing, tracking, and segmenting contacts. Users report they can easily add detailed information, create custom properties, and manage contacts through dynamic and static lists. They find the timeline view of activities and property history particularly helpful. Users appreciate the ease of importing contacts, though some mention manual duplicate resolution and too many clicks. They say HubSpot Sales Hub makes it clear when managing companies versus individual contacts. Of the 30 HubSpot Sales Hub users who gave detailed accounts of their use of Contact Management, 100% rated this feature as important or highly important.

HubSpot Sales Hub vs Chili Piper Comparison (2026)

HubSpot Sales Hub

Chili Piper

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives