Chili Piper Pricing, Features, Reviews & Comparison of Alternatives

Chili Piper

Chili Piper turns inbound leads into qualified meetings.

4.39/5 (76 reviews)

Chili Piper overview

What is Chili Piper?

Chili Piper is a suite of automated scheduling tools that help revenue teams convert more leads into qualified meetings, faster.

Our intelligent Concierge form scheduler offers a simple way for inbound leads to book a meeting or start a phone call immediately after submitting a form on your website.

Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate lead handoff from SDR to AE and book meetings from marketing campaigns and live events.

Companies like Square, Twilio, DiscoverOrg, Spotify, and Forrester use Chili Piper to create an amazing experience for their leads, and in return, convert double the amount of leads into held meetings.
www.chilipiper.com

Pricing

Starting from
$25/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English
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Chili Piper reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.2
  4.6
Benjamin Kuehnle

Making it earlier to book meetings

Used daily for 1-2 years
Reviewed 2018-11-30
Review Source: Capterra

Chilipiper has allowed us to grow up a bit with respect to our opp distribution from SDRs to AEs. The fact that we can assign percentages of distribution is a nice feature that if used properly can make a real impact in how many deals we are able to close on a monthly basis. Customer support tends to be pretty quick and I enjoy seeing the company grow along with us.

Pros
I like the interface and the intuitiveness is second to none that I have seen in the industry. I really appreciate how I am able to put my calendar's availability in emails to send to prospects, it looks great and works exceptionally well.

Cons
The lack of customization on the admin side. The fact that I can't order assigned meeting queues once they have been established just seems silly. A company's need changes consistently and we shouldn't be forced to delete meeting queues to have the order we want.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Jacco de Bruijn

No more wasting time and lost demos

Used daily for 1-2 years
Reviewed 2018-11-30
Review Source: Capterra

Chili Piper has helped us no longer waste time and lose demos from the website or no shows.

Pros
Chili Piper allows us to streamline the workflow of prospects and SDRs scheduling demos with AEs, adding security they will happen. With a few clicks our SDRs can book a demo for the right AE which is then automatically synced with Gcal, Salesforce and Zoom. For any visitors on our website it is even easier to book a demo when they want - unbelievable there are still companies that don't make it easy to speak with them.

Cons
Because Chili Piper facilitates an efficient process syncing various different softwares, there may be issues when one of them is off or not synced correctly once in a while. Not a problem caused by Chili Piper though and the team is always there to support in these instances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Absolutely Awful

Used daily for less than 6 months
Reviewed 2018-09-12
Review Source: Capterra

Not a fan whatsoever. I want our old systems back.

Pros
Not a ton. Almost every positive aspect is done better by their competitors. Our leadership likes it because of the features to quickly get ahold of salespeople through the site but it mostly just yields low quality meetings because of the low barrier to get signed up with a salesperson.

Cons
Every function of their software that is positive can be done better by competitors, their "competitive advantage" that makes it easier to get in contact with a salesperson has done nothing but waste our time with lower quality prospects.

Response from Chili Piper


Thanks for sharing this feedback. Very sorry to hear you've had a poor experience with us. I'd love the opportunity to talk with you 1 on 1 if you're up for it - gaines@chilipiper.com. We've built in qualification rules into Chili Piper to help your team avoid things like this, so I'd love the chance to see if we can help you out with this issue. Thank you again, I hope to chat with you soon - Gaines Murfee, Product Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Jared Loftus

Best Scheduling Software I've Used

Used daily for 1-2 years
Reviewed 2018-11-30
Review Source: Capterra

I've scheduled so many meetings in an efficient way using Chili Piper that it's hard for me not to roll my eyes when I get dragged into endless emails of someone else trying to schedule something. If you're in sales, this is a must-have tool.

Pros
I've used most other scheduling software out there, and what I like the most about Chili Piper is the ability to suggest times directly in an email so the recipient can schedule something in one click. I've had multiple occasions where I'll make a last-ditch effort with an unresponsive prospect by suggesting a meeting with some times via Chili Piper and I'll get no response, but a calendar invite shows up on my calendar magically.

Cons
Doesn't sync with multiple calendars (meaning you can only coordinate with one calendar account).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevin Scott

Chili Piper - Outbound Sales Team (Review)

Used daily for 1-2 years
Reviewed 2018-12-07
Review Source: Capterra

Chili Piper provides an excellent solution to an issue that organizations run into as they grow; scheduling calls and meetings in a prompt and simple manner. The customer service is unbelievably quick to respond and always takes feedback seriously and acts on it.

Pros
Having used Chili Piper for almost 2 years now, it's quite clear to see the benefit that it has provided for our sales team. The ability to quickly schedule clients in with our Account Executive team not only allows us to find a time but it also allows us to stay on top of the sales cycle ensuring we allow our team enough time to prep and understand the needs of our clients before they get on the call.

Cons
Although you are able to set buffers, it's easy to override that and still book outside of allotted times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chili Piper pricing

Starting from
$25/month
Pricing options
Subscription
View Pricing Plans

Please see pricing details here. https://www.chilipiper.com/pricing

Chili Piper features

API
Automatic Notifications
Contact Management
Customizable Templates
Email Integration
Lead Capture
Lead Management
Third Party Integration

Activity Dashboard (112 other apps)
Activity Tracking (74 other apps)
CRM Integration (136 other apps)
Collaboration Tools (62 other apps)
Contact Database (72 other apps)
Data Import/Export (71 other apps)
Real Time Data (68 other apps)
Reporting & Statistics (75 other apps)
Sales Analytics (72 other apps)
Sales Reporting (67 other apps)
Search Functionality (80 other apps)
Workflow Management (58 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Chili Piper

Key features of Chili Piper

  • Alerts/notifications
  • Appointment scheduling
  • Call management
  • Call rescheduling
  • Custom filters
  • Goals / quota management
  • Meetings history
  • Online booking
  • Real-time booking
  • Round robin based rules
  • Visual dashboard
View All Features

Benefits

-Concierge lets inbound leads book time immediately after submitting a web form.
-Concierge Live lets inbound leads start a live call immediately after submitting a web form.
-Reps use Instant Booker to suggest available meetings times over email and let prospects book with one click.
-Reps can use the Chili Piper Extension to book meetings from any app and transfer leads in seconds.
-Use our Events Manager to easily pre-book and manage meetings at conferences and trade shows.
-Events Manager makes it easy to coordinate rep calendars and meeting spaces so you never double-book.