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Chili Piper

#1 Meeting Lifecycle Automation platform for revenue teams

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Chili Piper Pricing, Features, Reviews and Alternatives

Chili Piper product overview

What is Chili Piper?

Chili Piper is the #1 Meeting Lifecycle Automation platform, helping revenue teams connect with buyers faster and convert more revenue.

Key benefits of using Chili Piper

-Concierge lets inbound leads book time or start a live call immediately after submitting a web form.
-Reps use Instant Booker to suggest available meeting times over email and let prospects book with one click.
-Reps Instant Booker to book meetings from any app and transfer leads in seconds.
-Integrates with Salesforce, Salesloft, Outreach, Gmail, 0365, Marketo, Pardot, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Videos
Webinars

Chili Piper pricing information

Value for money

4.4

/5

87

Starting from

$

15

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Chili Piper features

Functionality

4.4

/5

87
Total Features62 8 categories

Most valued features by users

Contact Management
API
Third Party Integrations
Lead Management
Performance Metrics
Collaboration Tools
Lead Capture
Campaign Management

Functionality contenders

Chili Piper users reviews

Overall rating

4.4

/5

87

Positive reviews

90%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.53/10
Rating distribution

5

4

3

2

1

47

31

5

2

2

Pros
Overall Chili Piper is a great product with a growing list of features. If you have time to work with their awesome support team you can get a really great scheduling process in place.

AR

Anonymous Reviewer

Love the product and the support staff who gave me the training and help me configure the platform was tops.

Todd K.

I think it is such a great concept it is super effective for my company.

AR

Anonymous Reviewer

Cons
The need for support assistance to simply sign in was obnoxious.

DS

Darin S.

Our sales ops have looked into this several times and "fixed" the problem but every now and then it breaks.

VG

Valter G.

Found a bug where if our Google Calendar is in one time zone but the org-wide Chili Piper is in another time zone, the round-robin starts acting weird.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating

Steep learning curve, but provides functionality we couldn't find elsewhere!

Reviewed 7 months ago

Transcript

Elia: My name is [Elia 00:00:01]. I work as a sales ops analyst in the real estate industry. And my rating...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Making it earlier to book meetings

Reviewed 3 years ago

Chilipiper has allowed us to grow up a bit with respect to our opp distribution from SDRs to AEs. The fact that we can assign percentages of distribution is a nice feature that if used properly can make a real impact in how many deals we are able to close on a monthly basis. Customer support tends to be pretty quick and I enjoy seeing the company grow along with us.

Pros

I like the interface and the intuitiveness is second to none that I have seen in the industry. I really appreciate how I am able to put my calendar's availability in emails to send to prospects, it looks great and works exceptionally well.

Cons

The lack of customization on the admin side. The fact that I can't order assigned meeting queues once they have been established just seems silly. A company's need changes consistently and we shouldn't be forced to delete meeting queues to have the order we want.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chili Piper is incredible - both the software and their team

Reviewed 8 months ago
Pros

I can't say enough amazing things about Chili Piper. It has increased our number of meetings booked with AEs, with leads (that meet our qualification criteria) able to book a meeting with an AE directly after completing a form on our website. Not only that, but the suggested times functionality within emails (where you can suggest meeting times to a prospect that enables them one-click booking from...

Cons

Excited for their Hubspot integration coming out soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do Not Purchase if you use LeanData

Reviewed 6 months ago

It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so. When they have engaged, they have been patronizing and impatient.

Pros

We us the automated calendar functionality - when it works and prospects are able to schedule time directly on our reps calendar, it works well and helps schedule meetings.

Cons

The software conflicts with LeanData. Chilipiper will tell you there is no problem and they deal with this all the time but the catch is that Chilipiper A) takes forever to populate fields that are crucial for routing the leads properly and B) sometimes just straight up doesn't populate those fields. We were promised during the sales process that there would be no problems with LeanData and now that there are, Chilipiper Customer Service is completely ignoring us. We have been forced to disable Chilipiper.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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No more wasting time and lost demos

Reviewed 3 years ago

Chili Piper has helped us no longer waste time and lose demos from the website or no shows.

Pros

Chili Piper allows us to streamline the workflow of prospects and SDRs scheduling demos with AEs, adding security they will happen. With a few clicks our SDRs can book a demo for the right AE which is then automatically synced with Gcal, Salesforce and Zoom. For any visitors on our website it is even easier to book a demo when they want - unbelievable there are still companies that don't make it easy to speak with them.

Cons

Because Chili Piper facilitates an efficient process syncing various different softwares, there may be issues when one of them is off or not synced correctly once in a while. Not a problem caused by Chili Piper though and the team is always there to support in these instances.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Scheduling Software I've Used

Reviewed 3 years ago

I've scheduled so many meetings in an efficient way using Chili Piper that it's hard for me not to roll my eyes when I get dragged into endless emails of someone else trying to schedule something. If you're in sales, this is a must-have tool.

Pros

I've used most other scheduling software out there, and what I like the most about Chili Piper is the ability to suggest times directly in an email so the recipient can schedule something in one click. I've had multiple occasions where I'll make a last-ditch effort with an unresponsive prospect by suggesting a meeting with some times via Chili Piper and I'll get no response, but a calendar invite shows up on my calendar magically.

Cons

Doesn't sync with multiple calendars (meaning you can only coordinate with one calendar account).

Chili Piper FAQs and common questions

Chili Piper has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available


Chili Piper has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Chili Piper supports the following languages:
English


No, Chili Piper does not have an API available.


Chili Piper integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, Cisco Webex, Zapier, Google Workspace, Outreach, Zoom, Pardot, Salesforce Sales Cloud, GoToMeeting, Twilio, Marketo Engage, FrontSpin, Oracle Eloqua, Intercom


Chili Piper offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

Related categories