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Kixie PowerCall & SMS vs CallTools Comparison (2026)

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Kixie PowerCall & SMS logo

Kixie PowerCall & SMS

CallTools logo

CallTools

Overview

Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

295

5

4

3

2

1

241

27

12

3

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.8

156

5

4

3

2

1

137

12

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial.”
JC

John C.

manager

“New customers should not have to chase down basic assistance, especially during onboarding.”
CD

Cindy D.

Co-Owner

“After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful.”
Verified reviewer profile picture

Erin B.

Account Development

Pros

“CallTools Support is topnotch.”
Verified reviewer profile picture

Jeremy C.

Exec VP of Operations

“We’ve also had a few small hiccups where we needed to reach out to support to get things sorted.”
EP

Elad P.

Manager

“It’s a decent option if dialing volume matters more than a polished experience.”
EP

Elad P.

Manager

Cons

“The other slight issue is that the company I worked at used their own in-house CRM tool which did not integrate properly with Kixie so every outgoing call had to be individually dialled manually which is very tedious especially when when we're expected to make over 200 calls a day.”
Verified reviewer profile picture

Jordan V.

Sales

“I’m a new customer, and my experience so far has been frustrating.”
CD

Cindy D.

Co-Owner

“We could not make outbound calls or receive incoming calls two days in a row (not all day but for a few hours each day).”
Verified reviewer profile picture

Shu S.

CEO

Cons

“Now I would not recommend them to any potential client based on their limited support window, clunky software and delay in communication.”
Verified reviewer profile picture

Jason H.

OWNER

“No videos to with instructions, with clear instructions, for me I don’t like blogs and reading. ”
CA

Chanel A.

Realtor

“Clunky software with a complicated contact, campaign set up.”
Verified reviewer profile picture

Jason H.

OWNER

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features105
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • CRM
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Customer Database
  • Customer Experience Management
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Email Templates
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Text to Speech
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Unified Communications
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workflow Automation
  • Workflow Management
  • Total features84
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • CRM
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Customer Database
  • Customer Experience Management
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Email Templates
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Text to Speech
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Unified Communications
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations12
  • 3CLogic
  • ActiveCampaign
  • Adobe Commerce
  • Avaya Experience Platform
  • Avoma
  • Balto
  • BirdDog Software
  • ClickFunnels
  • Gong
  • Google Maps
  • HighLevel
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Invoca
  • Keap
  • LeadsPedia
  • Make
  • NetSuite
  • Outreach
  • Pipedrive
  • Podio
  • Quickbase
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Shopify
  • Slack
  • Tray.io
  • Velocify
  • Velocity
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • monday AI Work Platform
  • Total integrations29
  • 3CLogic
  • ActiveCampaign
  • Adobe Commerce
  • Avaya Experience Platform
  • Avoma
  • Balto
  • BirdDog Software
  • ClickFunnels
  • Gong
  • Google Maps
  • HighLevel
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Invoca
  • Keap
  • LeadsPedia
  • Make
  • NetSuite
  • Outreach
  • Pipedrive
  • Podio
  • Quickbase
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Shopify
  • Slack
  • Tray.io
  • Velocify
  • Velocity
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • monday AI Work Platform