getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Kixie PowerCall & SMS vs CloudTalk Comparison (2026)

Add to Compare

Compare similar apps

Slack logo

Slack

4.7

Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4

Substrata logo

Substrata

4.9

Good recommendations?

Kixie PowerCall & SMS logo

Kixie PowerCall & SMS

CloudTalk logo

CloudTalk

Overview

Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

295

5

4

3

2

1

241

27

12

3

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.4

271

5

4

3

2

1

184

55

9

8

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

“You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial.”
JC

John C.

manager

“New customers should not have to chase down basic assistance, especially during onboarding.”
CD

Cindy D.

Co-Owner

“After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful.”
Verified reviewer profile picture

Erin B.

Account Development

Pros

“The modern and appealing layout makes making and receiving calls a pleasure every time.”
OP

Oliver P.

CFO

“if you want to redirect calls from your mobile to cloudtalk, it has a voice that is usually muted by everyone (but this is not a cloudtalk problem)”
EL

Eva L.

Sales and Business Development

“It integrates smoothly with popular CRMs like HubSpot and Salesforce, saving time with automatic logging.”
Verified reviewer profile picture

Nishant B.

BDM

Cons

“The other slight issue is that the company I worked at used their own in-house CRM tool which did not integrate properly with Kixie so every outgoing call had to be individually dialled manually which is very tedious especially when when we're expected to make over 200 calls a day.”
Verified reviewer profile picture

Jordan V.

Sales

“I’m a new customer, and my experience so far has been frustrating.”
CD

Cindy D.

Co-Owner

“We could not make outbound calls or receive incoming calls two days in a row (not all day but for a few hours each day).”
Verified reviewer profile picture

Shu S.

CEO

Cons

“The mobile app lacks some key functions compared to desktop.”
Verified reviewer profile picture

Nishant B.

BDM

“I have been without a customer support number in my company for 4 days, and I have had close to zero assitance to solve my issue.”
DB

Debora B.

director

“Technology companies are using their reach into a worldwide customer base to enable their growth then applying less than stellar customer support.”
Verified reviewer profile picture

Anthony A.

General Manager

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features105
  • AI Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • CRM Integration
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Employee Coaching Tools
  • Employee Directory
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • Feedback Management
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Integrations Management
  • Interaction Tracking
  • KPI Monitoring
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • List Management
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management
  • Text to Speech
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Unattended Call Management
  • Unified Communications
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Automation
  • Workflow Management
  • Total features133
  • AI Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • CRM Integration
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Employee Coaching Tools
  • Employee Directory
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • Feedback Management
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Integrations Management
  • Interaction Tracking
  • KPI Monitoring
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • List Management
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management
  • Text to Speech
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Unattended Call Management
  • Unified Communications
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations12
  • ActiveCampaign
  • Adobe Commerce
  • Avoma
  • BigCommerce
  • Freshdesk
  • Front
  • Gong
  • Google Contacts
  • Groove
  • Help Scout
  • HighLevel
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Kommo
  • Kustomer
  • LiveAgent
  • LiveChat
  • Make
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesloft
  • Shopify
  • Slack
  • Tray.io
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
  • noCRM
  • Total integrations25
  • ActiveCampaign
  • Adobe Commerce
  • Avoma
  • BigCommerce
  • Freshdesk
  • Front
  • Gong
  • Google Contacts
  • Groove
  • Help Scout
  • HighLevel
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Kommo
  • Kustomer
  • LiveAgent
  • LiveChat
  • Make
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesloft
  • Shopify
  • Slack
  • Tray.io
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
  • noCRM