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CloudTalk
5
183
4
55
3
8
2
8
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams
Last updated: June 2026
CloudTalk Alternatives & Competitors (2026)
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
0.5
Value for money
Starting price
0.4
Functionality
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.4
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
CTM
Conversation analytics for marketing attribution
0.3
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.1
Value for money
Starting price
0.1
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Bitrix24
All in one business management workspace
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Dialpad
Cloud communications system for enterprise businesses
0.1
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Aircall
AI powered customer communications platform
0.2
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.3
Value for money
Starting price
0.4
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.3
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Value for money
Starting price
Functionality
Agent Interface
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.3
Value for money
Starting price
0.2
Functionality
API
5/5
Automated Routing
4.7/5
Auto-Dialer
4.5/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.5/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.3
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
Automatic Call Distribution
4.8/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.5
Value for money
Starting price
0.4
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Activity Tracking
4.4/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.3
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.4
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Alerts/Escalation
5/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Value for money
No pricing info
Starting price
0.1
Functionality
Chat/Messaging
4.8/5
Call Center Management
4.7/5
Call Recording
4.5/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
0.5
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
API
4.7/5
Top Features
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
