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Mailjet vs Mailgun Comparison (2026)

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Mailjet

Mailgun

Overview

With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletter while developers power transactional email via robust API platform.

Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving & tracking email sent through your websites & apps

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

456

264

115

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.3

197

125

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“Our data is top-notch: over 98% deliverability, engagement and click rates far above the industry average, almost no unsubscribes, and nearly zero spam reports.”

Bertrand L.

CEO

“I send monthly marketing emails for our engineering company, and Mialjet provides me with everything I need to make them great.”

Bianca L.

Human Resources Generalist

“The interface is fairly simple and allows you to create and send campaigns without too much difficulty.”

Bertrand L.

CEO

Pros

“Steep Learning Curve: The sheer breadth of options (dedicated IPs, suppression lists, custom routing) can overwhelm newcomers; the UI feels more like a developer console than a user‑friendly dashboard.”

Gilbert P.

DevOPS

“Limited Built‑in Email Templates: Unlike some competitors, Mailgun doesn’t offer a visual template editor; you need to craft HTML yourself or use third‑party tools.”

Gilbert P.

DevOPS

“They provide backward compatibility with their old API to reduce downtime during upgrades, especially for legacy systems where upgrading to the latest library or source code is not feasible.”

Alan P.

Software Engineer

Cons

“We are not using purchased lists, scraped contacts, or unsolicited third-party marketing campaigns. Despite providing multiple explanations about our business model, customer relationship, data collection process, legal basis, and campaign metrics, Mailjet kept applying restrictive sending limits and repeatedly asked for increasingly specific documentation, including individual proof of consent for specific contacts.”

Eduardo V.

Market Research Manager

“Their support responses felt like a never-ending compliance loop, with repeated requests that are not always realistic for large companies with hundreds of thousands of active customers. If you are a company planning to use Mailjet for high-volume customer communications, especially if your contacts come from an existing contractual customer relationship rather than a simple newsletter checkbox, be very careful.”

Eduardo V.

Market Research Manager

“In our experience, Mailjet was not a good fit for enterprise-level customer communication where contacts are collected through real business processes, contracts, customer service interactions, and onboarding workflows.”

Eduardo V.

Market Research Manager

Cons

“Pricing Complexity: While free tier is generous for low volume, the cost structure (per‑sent + per‑recipient, dedicated IP fees, and extra features) quickly adds up, making it hard to predict expenses without careful budgeting.”

Gilbert P.

DevOPS

“Need your own custom domain which is understandable for the sake of potential email spam which degrades the credibility of the platform.”

Edward L.

Manager

“I didn't like how mailgun disable our account (with over 25 active applications/domains and hundreds of users) and didn't tell use why for over 3 days.”

Niels v.

CEO