Mailjet Pricing, Features, Reviews & Comparison of Alternatives

Mailjet

Marketing Email, Transactional Email, Transactional SMS

4.4/5 (314 reviews)

Mailjet overview

What is Mailjet?

Signup for free and send your first email! Our intuitive drag-and-drop editor makes designing the perfect responsive email faster with real-time collaboration and in-app commenting.

Use our automation tool to send relevant and personalized emails to your contacts. Send transactional emails and monitor the sending of these critical messages with our real-time monitoring features.

Over 100,000 companies around the world trust Mailjet for their marketing and transactional emails.

With 24/7 customer support and a free plan, Mailjet is the emailing solution you've been looking for.
mailjet.com

Pricing

Starting from
$8.69/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Danish, Dutch, French, German and 4 other languages, Italian, Portuguese, Spanish, Swedish
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Mailjet reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.3
  4.2
Adolf Rizzo

Mailjet the best current mailing tool.

Used daily for 6-12 months
Reviewed 2019-08-30
Review Source: GetApp

My experience as a Mailjet client has been wonderful both personally and professionally, especially in the company where we have the need to send notifications, advertising campaigns and promotional emails whose processes are evaluated in real time and also have the advantage that These shipments will be customized.

Pros
Mailjet is a very easy to use platform with very striking features, where I can observe all the results of the campaigns that are carried out, which allows us to use all the past content that is stored securely, all this historical we analyze it and We use to optimize our future strategies. A very interesting feature of this system is that we can send transactional and marketing emails from the same platform without incurring additional expenses.  

Cons
I suggest that the customer support provided by Mailjet can be improved in the advisory aspect, however this does not prevent it from being considered a platform that is well structured.  

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kenneth Anthony

Best Value Out There

Used daily for 2+ years
Reviewed 2019-09-20
Review Source: Capterra

Pros
The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons
Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Steer clear if you're looking to send a large volume of emails

Used daily for 1-2 years
Reviewed 2019-12-03
Review Source: Capterra

Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Pros
The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Cons
MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Response from Mailjet


Hi - thanks for your feedback. Please feel free to send us an email to contact@mailjet.com and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Mauro Bresolin

Great service at reasonable prices

Used daily for 2+ years
Reviewed 2020-03-03
Review Source: Capterra

The problem of spam definitively solved, integration in the servers very fast, excellent

Pros
I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

Cons
I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Isaac Blakemore

A solid option for managing email lists.

Used occasionally for 6-12 months
Reviewed 2019-09-25
Review Source: Capterra

Pros
Ease of use A plethora of features Messages arrive to inbox (not spam) Good analytics Overall value is good

Cons
Mailjet limits your sending rate at first Some features could be more customizable (e.g. subscriber forms/widgets) Can be a bit complicated to add sender addresses and verify URLs

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Mailjet pricing

Starting from
$8.69/month
Pricing options
Free
Free trial
Open source
Subscription
View Pricing Plans

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month.

Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more.

Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans.

Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Mailjet features

API
CRM Integration
Contact Management
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Third Party Integration

Activity Dashboard (129 other apps)
Automatic Notifications (105 other apps)
Call Monitoring (91 other apps)
Call Recording (136 other apps)
Call Routing (99 other apps)
Call Transfer (93 other apps)
Caller ID (83 other apps)
Chat (123 other apps)
Communication Management (95 other apps)
Conferencing (104 other apps)
Instant Messaging (108 other apps)
Video Conferencing (97 other apps)
Voice Mail (83 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Mailjet

Key features of Mailjet

  • Unlimited number of contacts
  • Real-time email tracking
  • Delivery and Analytics Dashboard
  • One-to-one personalization
  • Delivery optimization
  • RESTful API
  • Segmentation
  • A/B Testing
  • Campaign comparison
  • Email Automation
  • Integrations with over 75 platforms and apps
  • Personalization
  • Send API
  • Template Gallery
  • Advanced Statistics
  • SMTP Relay
  • Dedicated IP
  • Real-time transactional email monitoring
  • Templating language
  • Deliverability Experts
  • Parse API
  • Automated Worklows
  • Event API
  • Dedicated API Support
  • Real-Time Collaboration
  • Comments
  • Publication Request
  • Role Management
View All Features

Benefits

1- Improved deliverability
20% of the legitimate emails never make it to the inbox. Imagine the impact that it has on your ROI! If you want to optimize this by yourself, it's a full time job. So focus on the heart of your activity, where your added value is and let Mailjet handle all this for you.

2- Real-time
Your customers will no longer have to wait for your emails to reach them. Especially, think of all the transactional stuff: account confirmations, password resets, etc. If these emails take too much time to arrrive, it can hurt your reputation and make your client / prospect unhappy.

3- Scalability
No matter if you scale up or down, the system adapts and everything remains constant. That makes things much more simple!

4- In-depth, precise analytics
The guys of the marketing team no longer has to sollicitate the IT department to do their job. They get all the data they want in a few clicks. Who opened the emails? Who clicked? Where? When? How? Etc. The marketers will get all the answers they're looking for very easily.

5- Pay as you use
Save money and stop spending more than what you need! Forget about contract or engagements!

6- Forever-up-to-date
Stop trying to always catch up with ISP's recommendations. Lay back or
focus on what you're good at. Mailjet's algorithm is managing all this for you!

7- Stability
Stop running from one bug to the other. Start enjoying the smooth experience of the cloud end-user.

8- Productivity & Ease-of-use
No excuse, anyone can start designing and sending emails in a few minutes! Everything can be done quick and efficiently.

9- Security
Cloud emailing is more secured than locally based SMTP servers. These are often easy targets for hackers.

10- Ease of access
Anywhere, anytime. No matter where they are based, collaborators can follow up and closely manage their emailing.