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Mailjet Logo
Mailjet

Marketing Email, Transactional Email, Transactional SMS

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Mailjet Pricing, Features, Reviews and Alternatives

Mailjet product overview

Price starts from

0

Flat Rate

What is Mailjet?

Signup for free and send your first email! Our intuitive drag-and-drop editor makes designing the perfect responsive email faster with real-time collaboration and in-app commenting.

Key benefits of using Mailjet

1- Improved deliverability
20% of the legitimate emails never make it to the inbox. Imagine the impact that it has on your ROI! If you want to optimize this by yourself, it's a full time job. So focus on the heart of your activity, where your added value is and let Mailjet handle all this for you.

2- Real-time
Your customers will no longer have to wait for your emails to reach them. Especially, think of all the transactional stuff: account confirmations, password resets, etc. If these emails take too much time to arrrive, it can hurt your reputation and make your client / prospect unhappy.

3- Scalability
No matter if you scale up or down, the system adapts and everything remains constant. That makes things much more simple!

4- In-depth, precise analytics
The guys of the marketing team no longer has to sollicitate the IT department to do their job. They get all the data they want in a few clicks. Who opened the emails? Who clicked? Where? When? How? Etc. The marketers will get all the answers they're looking for very easily.

5- Pay as you use
Save money and stop spending more than what you need! Forget about contract or engagements!

6- Forever-up-to-date
Stop trying to always catch up with ISP's recommendations. Lay back or
focus on what you're good at. Mailjet's algorithm is managing all this for you!

7- Stability
Stop running from one bug to the other. Start enjoying the smooth experience of the cloud end-user.

8- Productivity & Ease-of-use
No excuse, anyone can start designing and sending emails in a few minutes! Everything can be done quick and efficiently.

9- Security
Cloud emailing is more secured than locally based SMTP servers. These are often easy targets for hackers.

10- Ease of access
Anywhere, anytime. No matter where they are based, collaborators can follow up and closely manage their emailing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
Documentation
In Person

Mailjet pricing information

Value for money

4.3

/5

349

Starting from

0

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Mailjet features

Functionality

4.2

/5

349

Total features

58

6 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Contact Management
Real Time Reporting
Customizable Branding

Functionality contenders

Mailjet users reviews

Overall Rating

4.3

/5

349

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

211

85

21

12

20

Pros
It is easy to use, it just works, it's easy to set up, it provides awesome verification of my mail reaching its destination, I will continue to be a happy Mailjet user for years to come.
Mailjet is easy to set up and comes with a good delivery system. It also helps in achieving good open click through rates.
I love the the easy n smooth mail sending quality of this software the most but rest of functions and services also awesome like customer support ,Templates,SMTP etc.
Cons
Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this to the pandemic.
This is the reason why I didn't expect charges for the next 12 month but I was charged twice already. This is a bug, issue, error in MailJet billing system.
Some problems in the implementation with api system. The errors were not totally clear.

Overall rating contenders

Overall Rating

Steer clear if you're looking to send a large volume of emails

Reviewed 2 years ago

Transcript

Kathryn W.: Hi, my name's Kathryn. I'm the CEO of an online marketing company, and I give Mailjet a one...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great mailing platform

Reviewed 2 years ago

Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Pros

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Cons

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good software but with some flaws

Reviewed a year ago

So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Pros

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Cons

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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This Is Good For begineers

Reviewed a month ago
Pros

The service is good but they block accounts without intimation even we use list cleaning techniques so critical to recover accounts

Cons

Pricing is little high and application Layout is little critical.Some functions doesn't work on slow internet

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Support levels unacceptable

Reviewed 2 months ago

Support is non-existent when it is required. Getting locked out an account leaves nowhere for contact or account resolution. If your business is depending on such a service, my recommendation it to go elsewhere .

Pros

When Mailjet it working, it works to an acceptable level.

Cons

The support is of the lowest standard possible. We have been left high and dry multiple times now. There is zero care factor about resolution and response times are shocking. We spend several thousands per annum and have implemented customers directly with Mailjet also, but is still not of interest to Mailjet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mailjet Review

Reviewed 2 months ago
Pros

What I like the most about this software is how easy it is to create templates

Cons

What I like the least about this software is the customer service

Mailjet FAQs and common questions

Q. What type of pricing plans does Mailjet offer?

Mailjet has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Open Source
Free Trial: Available


Q. Who are the typical users of Mailjet?

Mailjet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Mailjet support?

Mailjet supports the following languages:
Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish


Q. Does Mailjet offer an API?

Yes, Mailjet has an API available for use.


Q. What other apps does Mailjet integrate with?

Mailjet integrates with the following applications:
Vtiger CRM, Wufoo, ManyContacts, Capsule, HubSpot Marketing Hub, Drupal, Adobe Commerce, WooCommerce, Dropbox Business, Ortto, Zoho CRM, Insightly, Jira, Bullhorn ATS & CRM, FullContact, ActiveCampaign, Quickbase, Microsoft Azure, Sumo, PrestaShop, Zapier, Act!, ClinchPad, Google Workspace, Trello, Google Drive, Pipedrive, WordPress, Freshdesk, Contactually, Gravity Forms, Clevertim, Nutshell, SugarCRM, Close, Slack, Typeform, Pipeliner CRM, Zendesk Sell, OnePageCRM, Eventbrite, Meta for Business, Justuno, Batchbook, Highrise, Keap, Joomla, Marketo Engage, Salesforce Platform, Lightspeed Retail, Evernote Teams, Lead Liaison, Intercom, BigCommerce, Shopify, Zendesk


Q. What level of support does Mailjet offer?

Mailjet offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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