Mailjet Pricing, Features, Reviews & Alternatives

Mailjet

Marketing Email, Transactional Email, Transactional SMS

4.35/5 (330 reviews)

Mailjet overview

What is Mailjet?

Signup for free and send your first email! Our intuitive drag-and-drop editor makes designing the perfect responsive email faster with real-time collaboration and in-app commenting.

Use our automation tool to send relevant and personalized emails to your contacts. Send transactional emails and monitor the sending of these critical messages with our real-time monitoring features.

Over 100,000 companies around the world trust Mailjet for their marketing and transactional emails.

With 24/7 customer support and a free plan, Mailjet is the emailing solution you've been looking for.
mailjet.com

Pricing

Starting from
$8.69/month
Pricing options
Free
Subscription
Free trial
Open source
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Italian, Dutch, Danish, Portuguese and 4 other languages, Swedish, French, Spanish, German
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Mailjet user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.2
  4.1
Mark M.

Great mailing platform

Used weekly for 2+ years
Reviewed 2021-01-28
Review Source: Capterra

Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Pros
The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Cons
Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kenneth A.

Best Value Out There

Used daily for 2+ years
Reviewed 2019-09-20
Review Source: Capterra

Pros
The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons
Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alexander R.

Easy To Setup, Crazy Terms of Service

Used daily for 1-2 years
Reviewed 2019-09-21
Review Source: Capterra

It started off good, as an easy to use software but later turned into a nightmare working with their support.

Pros
It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

Cons
Their TOS and enforcement of it is absolutely insane. One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back. The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services. I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

Response from Mailjet


Hi Alexander,

Thanks for your feedback and we apologize for any issues you had with our service. Ultimately our sending policy is in place to avoid issues of spam, and illicit sending. We restrict content on self-service plans related to fire arms and real estate due to recommendations from ISPs. Thanks for understanding.

Best,
The Mailjet team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Waqas A.

One of the best news letter service

Used weekly for 6-12 months
Reviewed 2021-01-16
Review Source: Capterra

Overall they are offering good services in the budget if you want to build and send a newsletter weekly.

Pros
Easy to use newsletter builder included, Can test the service a free plan including 6000 mails per month. Can be used as a mail delivery service such as an SMTP.

Cons
Required monthly subscription if you are sending more than 6000 emails per month. Somehow costly as compared to other services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Isaac B.

A solid option for managing email lists.

Used occasionally for 6-12 months
Reviewed 2019-09-25
Review Source: Capterra

Pros
Ease of use A plethora of features Messages arrive to inbox (not spam) Good analytics Overall value is good

Cons
Mailjet limits your sending rate at first Some features could be more customizable (e.g. subscriber forms/widgets) Can be a bit complicated to add sender addresses and verify URLs

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Mailjet pricing

Starting from
$8.69/month
Pricing options
Free
Subscription
Free trial
Open source
View Pricing Plans

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month.

Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more.

Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans.

Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Mailjet features

API
Alerts/Notifications
Contact Management
Customizable Branding
Data Import/Export
Reporting & Statistics
Reporting/Analytics
Third Party Integrations

Access Controls/Permissions (171 other apps)
Activity Dashboard (191 other apps)
Call Monitoring (168 other apps)
Call Recording (217 other apps)
Call Routing (171 other apps)
Chat/Messaging (203 other apps)
Collaboration Tools (155 other apps)
Communication Management (183 other apps)
IVR / Voice Recognition (138 other apps)
Live Chat (183 other apps)
Mobile Access (210 other apps)
Video Conferencing (173 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Mailjet

Key features of Mailjet

  • Unlimited number of contacts
  • Real-time email tracking
  • Delivery and Analytics Dashboard
  • One-to-one personalization
  • Delivery optimization
  • RESTful API
  • Segmentation
  • A/B Testing
  • Campaign comparison
  • Email Automation
  • Integrations with over 75 platforms and apps
  • Personalization
  • Send API
  • Template Gallery
  • Advanced Statistics
  • SMTP Relay
  • Dedicated IP
  • Real-time transactional email monitoring
  • Templating language
  • Deliverability Experts
  • Parse API
  • Automated Worklows
  • Event API
  • Dedicated API Support
  • Real-Time Collaboration
  • Comments
  • Publication Request
  • Role Management
View All Features

Benefits

1- Improved deliverability
20% of the legitimate emails never make it to the inbox. Imagine the impact that it has on your ROI! If you want to optimize this by yourself, it's a full time job. So focus on the heart of your activity, where your added value is and let Mailjet handle all this for you.

2- Real-time
Your customers will no longer have to wait for your emails to reach them. Especially, think of all the transactional stuff: account confirmations, password resets, etc. If these emails take too much time to arrrive, it can hurt your reputation and make your client / prospect unhappy.

3- Scalability
No matter if you scale up or down, the system adapts and everything remains constant. That makes things much more simple!

4- In-depth, precise analytics
The guys of the marketing team no longer has to sollicitate the IT department to do their job. They get all the data they want in a few clicks. Who opened the emails? Who clicked? Where? When? How? Etc. The marketers will get all the answers they're looking for very easily.

5- Pay as you use
Save money and stop spending more than what you need! Forget about contract or engagements!

6- Forever-up-to-date
Stop trying to always catch up with ISP's recommendations. Lay back or
focus on what you're good at. Mailjet's algorithm is managing all this for you!

7- Stability
Stop running from one bug to the other. Start enjoying the smooth experience of the cloud end-user.

8- Productivity & Ease-of-use
No excuse, anyone can start designing and sending emails in a few minutes! Everything can be done quick and efficiently.

9- Security
Cloud emailing is more secured than locally based SMTP servers. These are often easy targets for hackers.

10- Ease of access
Anywhere, anytime. No matter where they are based, collaborators can follow up and closely manage their emailing.