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Marketing Email, Transactional Email, Transactional SMS
Typical customers
Platforms supported
Support options
Training options
Functionality
4.2
/5
349
Total features
58
6 categories
Functionality contenders
Overall Rating
4.3
/5
349
Positive reviews
211
85
21
12
20
Overall rating contenders
Kathryn W.
CEO
Online Media, 1-10 employees
Review source
Transcript
Kathryn W.: Hi, my name's Kathryn. I'm the CEO of an online marketing company, and I give Mailjet a one...
Mark M.
Verified reviewer
Market Research, 11-50 employees
Used weekly for 2+ years
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Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.
The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.
Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.
Alexandra N.
Verified reviewer
Marketing and Advertising, self-employed
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So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.
I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.
However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.
amit m.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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The service is good but they block accounts without intimation even we use list cleaning techniques so critical to recover accounts
Pricing is little high and application Layout is little critical.Some functions doesn't work on slow internet
Anonymous Reviewer
Verified reviewer
Computer Software, 1-10 employees
Used daily for 2+ years
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Support is non-existent when it is required. Getting locked out an account leaves nowhere for contact or account resolution. If your business is depending on such a service, my recommendation it to go elsewhere .
When Mailjet it working, it works to an acceptable level.
The support is of the lowest standard possible. We have been left high and dry multiple times now. There is zero care factor about resolution and response times are shocking. We spend several thousands per annum and have implemented customers directly with Mailjet also, but is still not of interest to Mailjet.
Jessica P.
Financial Services, 11-50 employees
Used daily for 6-12 months
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What I like the most about this software is how easy it is to create templates
What I like the least about this software is the customer service
Q. What type of pricing plans does Mailjet offer?
Mailjet has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Open Source
Free Trial: Available
Q. Who are the typical users of Mailjet?
Mailjet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Mailjet support?
Mailjet supports the following languages:
Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
Q. Does Mailjet offer an API?
Yes, Mailjet has an API available for use.
Q. What other apps does Mailjet integrate with?
Mailjet integrates with the following applications:
Vtiger CRM, Wufoo, ManyContacts, Capsule, HubSpot Marketing Hub, Drupal, Adobe Commerce, WooCommerce, Dropbox Business, Ortto, Zoho CRM, Insightly, Jira, Bullhorn ATS & CRM, FullContact, ActiveCampaign, Quickbase, Microsoft Azure, Sumo, PrestaShop, Zapier, Act!, ClinchPad, Google Workspace, Trello, Google Drive, Pipedrive, WordPress, Freshdesk, Contactually, Gravity Forms, Clevertim, Nutshell, SugarCRM, Close, Slack, Typeform, Pipeliner CRM, Zendesk Sell, OnePageCRM, Eventbrite, Meta for Business, Justuno, Batchbook, Highrise, Keap, Joomla, Marketo Engage, Salesforce Platform, Lightspeed Retail, Evernote Teams, Lead Liaison, Intercom, BigCommerce, Shopify, Zendesk
Q. What level of support does Mailjet offer?
Mailjet offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)