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Cisco Meraki vs JIRA Service Management Comparison (2026)

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Good recommendations?

Cisco Meraki logo

Cisco Meraki

85pts

JIRA Service Management logo

JIRA Service Management

85pts

Overview

Category Leaders

Cisco Meraki offers the only solution that provides unified management of mobile devices, Macs, PCs, and the entire network from a centralized dashboard. Enforce device security policies, deploy software and apps, and perform remote, live troubleshooting on thousands of managed devices.

Category Leaders

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

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